Questions Customer White Papers, Questions Customer Software, Questions Customer Research, Hardware and Services

IBM InfoSphere DataStage Performance and Scalability Benchmark White Paper by IBM

March 24, 2011 - (Free Research)

This paper highlights the performance and scalability potential of InfoSphere DataStage 8.1 based on a benchmark test simulating a data warehouse scenario. The benchmark is designed to use the profiled situation to provide insight about how InfoSphere DataStage addresses customers' key FAQs when designing their information integration architecture.

(WHITE PAPER)

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A contact center manager's guide to integrating self-service by inContact

May 04, 2011 - (Free Research)

Do you feel pressured to provide great service while keeping costs down in your contact center? Self-service technology enables customers to resolve their own service questions without depleting agent resources. But deploying self-service technology raises many questions. Learn best practices and tap into expert advice with this eBook.

(EBOOK)

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Assessing Your Cloud Backup Opportunity: A guide to addressing 7 key questions about your customers by Asigra

December 30, 2011 - (Free Research)

<p>This resource details seven questions and discussion points you should consider before integrating cloud backup into your service offerings. </p>

(WHITE PAPER)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Better Answers through Better Questions by SAP America, Inc.

June 01, 2010 - (Free Research)

This paper helps readers understand the difference between the reporting tools SAP customers currently run and the SAP BusinessObjects Explorer. Continue reading to learn more about the how your approach to BI could change because of this product, and where you can test-drive the tool.

(WHITE PAPER)

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Five Questions About Managing Social Media that You Should Ask Your Agency White Paper by Oracle Corporation

September 30, 2012 - (Free Research)

Choosing the right marketing or branding agency for your company is a complicated task. This white paper provides you with five questions you should ask agencies to help you separate the real candidates from the poseurs.

(WHITE PAPER)

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Computer Weekly 25 October 2011: Read this week's issue of the UK's leading technology publication, with news, analysis and opinion on the topics that matter to IT managers by ComputerWeekly.com

October 21, 2011 - (Free Research)

In this week's Computer Weekly, we ask IT experts to help answer the question of why so many big IT projects fail. We report from VMware's user conference in Copenhagen on the latest developments in virtualisation, and analyse the emerging threat from military-style cyber attacks on corporate IT networks. Download the new issue now.

(EZINE)

Bringing Social Media Interactions into the Contact Center by Avaya

December 31, 2011 - (Free Research)

Think that leveraging a social media contact center strategy won't work for your business? You may want to check the facts. As this white paper explains, case studies of companies with successful social media strategies within their contact centers abound. Open this paper to discover the perhaps surprisingly significant business benefits.

(WHITE PAPER)

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Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

(SOFTWARE PRODUCT)

Presentation Transcript: Big Data Analytics: Emerging Techniques and Technology for Growth and Profitability by Endeca Technologies, Inc.

December 07, 2011 - (Free Research)

This transcript of a webcast with Forrester Research principal analyst, Boris Evelson, will answer all your pressing questions about the value of your unstructured data and how you can successfully manage it.

(PRESENTATION TRANSCRIPT)

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Your Questions Answered: A Practical Guide to VOIP for Small to Medium Business by Avaya Inc.

June 2008 - (Free Research)

This white paper provides the critical questions to ask before implementing a VoIP system.

(WHITE PAPER)

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Transitioning to LTE: Business and Technical Considerations by Alcatel-Lucent

November 2010 - (Free Research)

LTE evolution is more than a move to a new technology. It encompasses a shift in the service provider’s business model to a more sustainable and profitable one. Read this presentation transcript to learn more!Trackback URL

(PRESENTATION TRANSCRIPT)

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Answer Your Critical Business Questions Today: Leverage the Content Analytics Technology Behind IBM’s Watson by IBM

March 2011 - (Free Research)

Learn how to answer today's most critical business questions and leverage the content analytics technology behind IBM’s Watson.

(WEBCAST)

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10 Questions to Ask Before Buying an Optimization Solution by FICO

March 2011 - (Free Research)

This paper outlines the 10 questions you should ask to help you understand the requirements – and avoid the pitfalls – of decision optimization. Read more about the lessons learned from FICO’s extensive work with clients successfully using optimization today.

(WHITE PAPER)

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Special Report: Top 10 Questions to Ask Before Purchasing Video Conferencing by LifeSize

July 2012 - (Free Research)

Uncover the top ten questions you should ask any potential video conferencing vendor before investing in a collaboration solution.

(WHITE PAPER)

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Plantronics UC Toolkit Adoption FAQ by Plantronics

February 2011 - (Free Research)

The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices. Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?”

(WHITE PAPER)

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Understanding Why Web Application Security is Critical to Business by Sirius Computer Solutions

September 2009 - (Free Research)

This paper compiles clients’ frequently asked questions about Web application security. These questions are answered by security experts from Sirius and IBM. The goal is to help you understand the issues surrounding Web application security; so you can better prepare your organization for a security breach.

(WHITE PAPER)

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Social Customer Service: The Pivotal Driver of the Social Enterprise by LiveOps

July 2012 - (Free Research)

Read this paper to see how you can maximize your customer relationship management efforts through social customer service and foster brand loyalty, higher customer lifetime value, enhanced customer experience, and higher revenues.

(WHITE PAPER)

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Transform the Customer Experience with Pega CRM by Pegasystems

May 2011 - (Free Research)

For years, companies have tried to serve customers in a way that would lead to brand loyalty. While traditional CRM systems have failed to deliver, a new approach might be just what companies need.

(WHITE PAPER)

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Data Mart Consolidation by Hexaware Technologies

September 2011 - (Free Research)

This white paper explores how Data Mart consolidation is an effective tool for saving money when dealing with large volumes of data.

(WHITE PAPER)

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Plantronics UC Toolkit Planning FAQ by Plantronics

February 2011 - (Free Research)

The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.

(WHITE PAPER)

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Plantronics UC Toolkit Trial FAQ by Plantronics

February 2011 - (Free Research)

The Plantronics UC Toolkit, Trial FAQ provides responses and direction to the typical questions IT organizations raise during the trial and evaluation of UC audio devices.

(WHITE PAPER)

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Unified Communications Buyer’s Guide by ShoreTel

December 2011 - (Free Research)

This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more!

(WHITE PAPER)

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Oracle Customer Experience Revolution: Customer Case Studies by Oracle Corporation UK Ltd

December 2012 - (Free Research)

What kind of experience does your business deliver customers? Is it meeting their expectations? How can the customer experience be improved? These are all questions today's businesses should be asking – if not, you're risking being left behind. Access this collection of on-demand videos to learn more about the customer experience revolution.

(RESOURCE CENTER)

CRM and Social Media by Infor

December 2012 - (Free Research)

Leveraging social media as part of your marketing strategy has obvious benefits, but you need the right strategy to experience all of them! This helpful resource answers questions about the why and how of social CRM, and offers five key guidelines for an effective social media strategy.

(WHITE PAPER)

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