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A contact center manager's guide to integrating self-service by inContact

May 04, 2011 - (Free Research)
Do you feel pressured to provide great service while keeping costs down in your contact center? Self-service technology enables customers to resolve their own service questions without depleting agent resources. But deploying self-service technology raises many questions. Learn best practices and tap into expert advice with this eBook. 
(EBOOK) READ ABSTRACT |

7 Types of Hard CISSP Exam Questions and How To Approach Them by Global Knowledge Network, Inc.

March 2006 - (Free Research)
Throughout the CISSP preparation course offered by Global Knowledge, we cover the various security mechanisms, principles, concepts, and facts that will be included on the CISSP exam. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

Manufacturing IT Best Practices: ERP Upgrades and Migrations by SearchManufacturingERP

March 2012 - (Free Research)
Read this expert e-book to get comprehensive answers to all your ERP upgrade and migration questions. Inside, find: expert advice on recognizing when it's time to upgrade or migrate; tips for making a business case; the top five questions to ask before buying ERP systems; and best practices for a successful implementation process. 
(EBOOK)

WLAN Best Practices: 10 Questions to Ask When Evaluating Solutions by SearchSecurity.com

May 2013 - (Free Research)
Read this e-guide from our experts at SearchNetworking.com to gain a better understanding of WLAN solutions and how to evaluate them. Inside you'll find critical questions you should ask when exploring solutions as well as a discussion about the myths surrounding cloud-managed WLANs. 
(EGUIDE) READ ABSTRACT |

Evaluating and Contracting for Cloud Financials Best Practice Considerations by Intacct Corporation

March 2010 - (Free Research)
Choosing a cloud computing solution can seem like a daunting task. Where do you start? What questions do you ask? What do you specifically need to look out for? This paper answers these questions and more. Continue reading to learn the best practices for choosing a cloud computing solution. 
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Best Practice: 6 Questions to Ask Before Moving Core HR into the Cloud by SuccessFactors

February 2014 - (Free Research)
This resource counts down six questions that you need to ask before moving core HR to the cloud. 
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Choosing an AP Automation Tool? Questions to Ask Providers by Esker Inc.

July 2013 - (Free Research)
Consult this white paper to learn more about automating your accounts payable process. It explains which solution provider will offer the most comprehensive and efficient solution to meet your needs. With this buyer's guide you can find out more information about key topics and the right questions to ask. 
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Best Practice for NDMP Backup Veritas NetBackup by Symantec Corporation

January 2009 - (Free Research)
Customers are confronting the confusing number of options and configurations when it comes to backing up and restoring their network attached storage servers. This paper addresses this by describing the best practices for protecting and recovering NAS devices utilizing the Network Data Management Protocol. 
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Collaboration Services: Decision Criteria and 10 Questions to Ask Your Potential Collaboration Vendors by SearchSecurity.com

April 2013 - (Free Research)
This expert E-Guide from SearchUnifiedCommunications.com details the ten questions you should ask any potential collaboration vendor and offers a five-step process that will help you pick out the best products to create your collaboration architecture. 
(EGUIDE) READ ABSTRACT |

How to Choose a Cloud Backup Provider by Asigra

August 2011 - (Free Research)
Many people think the only question is to ask when thinking about backup and recovery is "What is the best way to make backups?" That’s certainly a critical question but business data is the very lifeblood of your business. You can’t afford to look at only half the equation. Recovery is vital as well, especially when choosing a cloud provider. 
(WHITE PAPER) READ ABSTRACT |

WAN Acceleration and Optimization: Frequently Asked Questions by Riverbed Technology, Inc.

April 2009 - (Free Research)
In this podcast, Jeff Boles, Senior Analyst with the Taneja Group, outlines the significance of WAN optimization in the disaster recovery (DR) space. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Deployment Strategies for 802.11n: Key Considerations for the Next Generation of Wireless Networking by Brocade

October 2010 - (Free Research)
While 802.11n wireless networks let enterprises create a seamless working environment by combining the mobility of wireless with the performance of wired networks, the best ways for deploying 802.11n—while minimizing acquisition and operational costs—may still be unclear. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Big Agendas for Big Data Analytics Projects by HP & Intel®

January 2013 - (Free Research)
Access this exclusive resource offering advice on what to consider when it comes to your big data analytics project and how to get started. Discover what questions to consider and identify the technology that will best support you. 
(EGUIDE) READ ABSTRACT |

Software Manufacturers and Embedded BI: the Build Vs. Buy Question by LogiXML

October 2009 - (Free Research)
This paper helps software manufacturers wanting to embed BI functionality into their solution whether it is best to "build" or "buy". 
(WHITE PAPER) READ ABSTRACT |

10 Questions to Ask Before You Buy an Anti‐Spam Solution by WatchGuard Technologies, Inc.

October 2010 - (Free Research)
With so many anti-spam products on the market, how can you be sure you're getting the best solution for your business network? With these ten critical questions as your guide, you can cut through the marketing hype and zero in on the key features and benefits that should guide your decision. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Tape Backups by Spectra Logic Corporation

April 2009 - (Free Research)
Despite the growth of remote backup over the network, tape is still a key element in disaster recovery (DR) plans. In this podcast, Pierre Dorion, data center practice director at Long View Systems Inc., answers common tape backup questions as they relate to DR. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Data Governance: 5 Questions for Sustainable SAP Data Quality Success by BackOffice Associates

February 2009 - (Free Research)
With SAP Data Quality Experts, enthusiasts and Project Managers in mind, this paper is written specifically for companies interested in understanding how to best approach and plan for maintaining sustainable business-ready data in SAP. It discusses five key questions as a baseline from which an organization can begin planning for a data... 
(WHITE PAPER) READ ABSTRACT |

8 Questions to Ask Before Moving to the Cloud by Symantec Corporation

March 2013 - (Free Research)
Access this exclusive SearchCloudStorage.com E-Guide to discover eight questions you should ask before deciding if cloud storage can satisfy your company's needs and learn about considerations you must keep in mind to best determine your organization's storage primary use case. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: Disaster Recovery Planning and Security for the IT Industry by IBM

May 2011 - (Free Research)
The biggest security issues are the ones that you don’t know about – and the reality is many businesses don’t truly know where they stand. Check out this presentation transcript from a SearchDisasterRecovery.com webcast to learn about today’s biggest security concerns and best practices for protecting your IT center. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

E-Guide: Managing Requirements in Agile Environments by Hewlett-Packard Company

March 2012 - (Free Research)
This e-guide provides expert guidance on requirements management in Agile development. Read it to find best practices for contract negotiation and tracking changes the Agile way. 
(EGUIDE) READ ABSTRACT |

Best Practices: Maximize Your Chances Of Business Intelligence Success by IBM

January 2014 - (Free Research)
Access the following expert report from Forrester to uncover the answers the above questions as well as 6 best practices to follow to ensure that you can capitalize on business intelligence while avoiding common error-prone areas. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Data Management by Iron Mountain

March 2013 - (Free Research)
This interactive eBook explores best practices for data management and dives into two questions answering how are current data management programs preforming relative to best practices? And what are the implications for backup and recovery practices moving forward? 
(EBOOK) READ ABSTRACT |

6 Questions to Ask About Your Data Storage-Emily Wojcik byline for ILTA Peer to Peer Magazine by CommVault Systems, Inc.

December 2013 - (Free Research)
In this quick 1-page article, 6 questions are provided to help hash out what data is necessary to store, and what will only add clutter. Read on to discover how your organization can reduce long-term storage costs and improve records management by simply asking the right questions. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Developing SaaS ERP RFPs and SLAs by Sage Software

February 2012 - (Free Research)
Developing a Software as a Service (SaaS) enterprise resource planning (ERP) request for proposal (RFP) is different from on-premise, requiring more attention to the vendor’s financial viability. In this expert guide, readers will get advice on the right questions to ask when purchasing SaaS ERP. 
(EGUIDE) READ ABSTRACT |

E-Guide: Best practices for SAP in-memory analytics applications by SAP America, Inc.

October 2011 - (Free Research)
This e-guide gives insight to SAP's application launch plans for the year. 
(EGUIDE) READ ABSTRACT |

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