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Shred-It Goes Mobile with CRM-Service by Kony
May 07, 2013 - (Free Research)
Shred-It, a leading information security company providing document destruction services, was looking to initiate a mobile strategy to improve the efficiency of their customer service reps (CSRs). Read this short case study to learn how mobilizing their CRM service processes allows Shred-It to provide standardized, consistent delivery of service.
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Business Intelligence Strategies for 4G Operators by Sybase, an SAP company
November 11, 2010 - (Free Research)
This paper explores the opportunities and challenges presented by the introduction of services on 4G networks, and examines how a strategic BI implementation can help to transform the services a company provides while managing costs of providing them. It also considers the variety of practical applications of a BI system.
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Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft
October 01, 2007 - (Free Research)
Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.
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Streamlining Processes of the Solution Provider by SAP America, Inc.
August 07, 2009 - (Free Research)
Take a look at the concept of a solution-centric business model, where companies provide a combination of products and services designed to meet specific customer needs. Explore best practices that include properly balancing products and services, and aligning activities across sales, service, and marketing.
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Certifiedmail Managed Service by DataMotion
February 08, 2011 - (Free Research)
Schalleur, Devine & Surgent (SDS) is a mid‐sized Certified Public Accounting agency with over 30 employees comprised of CPAs and other certified professionals based in Devon, Pennsylvania.
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eGuide: Strategies for building the best advanced case-management architecture - Part 2 by IBM
November 07, 2011 - (Free Research)
Dynamic case management (DCM) can provide companies with significant benefits, but its architecture creates plenty of challenges as well. Read this e-guide to learn how to use communication and flexibility to create an effective DCM architecture with consistent, on-going maintenance, and get tips for building a business case.
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Presentation Transcript: Geek Out on the Best Practices of a Google Apps Migration by Google Apps
January 19, 2011 - (Free Research)
Whether you're actively considering Google Apps as part of your next generation messaging strategy or just learning about cloud computing, this webcast will provide IT professionals with the knowledge you need to answer the boss's question about the technical details of moving to the cloud.
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Presentation Transcript: Geek Out on the Best Practices of a Google Apps Migration by Google Apps
June 14, 2010 - (Free Research)
Whether you're actively considering Google Apps as part of your next generation messaging strategy or just learning about cloud computing, this webcast will provide IT professionals with the knowledge you need to answer the boss's question about the technical details of moving to the cloud.
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Nexcap Finance: SpringCM Solution reduces Nexcap’s invoice processing time by 25 percent by SpringCM
March 18, 2011 - (Free Research)
Nexcap Finance Corporation needed to implement a cost-effective, web-based application that would provide IT infrastructure interoperability and a portal for supplier interaction. Learn how SpringCM has streamlined every step of the process - from capturing invoices to expediting the time necessary to process payments and handle exceptions.
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Cornerstone Group Sees Six-Fold Reduction in Backup Time and Administration by Quantum Corporation
October 08, 2009 - (Free Research)
The company’s previous tape system wasn’t meeting Cornerstone’s needs, particularly with 50 percent annual data growth. Cornerstone selected the Quantum Scalar i500 intelligent tape library platform due to its modularity, speed and the ability to move to LTO-4 tapes.
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Key Challenges in Risk Management: How Immediate Access to Integrated Information Can Mitigate Risk by Sybase, an SAP company
April 30, 2012 - (Free Research)
<p>This white paper reveals the findings of a recent survey of senior risk and IT decision-makers in international financial institutions, exploring their current risk management capabilities and their plans for introducing integrated technologies, and examining the relationship between data management and risk mitigation in depth.</p>
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Defender 5 by Quest Software, now a part of Dell
Defender offers the essential security you need to conduct your e-business with confidence, safe in the knowledge that your critical digital assets, customers and employees are protected by reliable, future-proof software.
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Quest MessageStats™ by Quest Software, now a part of Dell
Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.
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IFS Enterprise Asset Management - EAM / CMMS by IFS
IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.
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Eguide: The hybrid approach to mobile application development by Microsoft
April 23, 2013 - (Free Research)
The future is hybrid app development, in which Java code, Javascript, and HTML5 are combined to create mobile applications. This expert e-guide provides insight into how your development team can benefit from a hybrid development approach, and outlines the unique skills and employees that your team will have to assemble for a successful project.
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Cisco PIX 501 Security Appliance by Cisco Systems, Inc.
The Cisco® PIX® 501 Security Appliance delivers enterprise-class security for small office and teleworker environments, in a reliable, easy-to-deploy purpose-built appliance.
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Forrester Report: Development Testing: A New Era In Software by Coverity
November 23, 2011 - (Free Research)
In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”. Read this report to see the results.
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Computer Weekly – 26 March 2013: How to be a winner with business analytics by ComputerWeekly.com
March 26, 2013 - (Free Research)
In this week's Computer Weekly, we look at IBM's work with England's rugby team and Premier League football on how business analytics can improve the chances of winning at sport. We find out the issues to consider when negotiating cloud contracts. And we examine how software-defined networking will automate network management. Read the issue now.
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Data Loss Prevention: Keeping Sensitive Data out of the Wrong Hands by Symantec Corporation
October 2008 - (Free Research)
Data security breaches pose a serious threat. Companies need to reduce risks associated with exposing customer data, losing intellectual property, or violating compliance obligations. Learn more about DLP issues, strategies and solutions.
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