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E-mail Recovery, Restoration, Search & Analysis by Ontrack® PowerControls™ by Kroll Ontrack.
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Business Intelligence Strategies for 4G Operators by Sybase, an SAP company

November 11, 2010 - (Free Research)
This paper explores the opportunities and challenges presented by the introduction of services on 4G networks, and examines how a strategic BI implementation can help to transform the services a company provides while managing costs of providing them. It also considers the variety of practical applications of a BI system. 
(WHITE PAPER) READ ABSTRACT |

Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft

October 01, 2007 - (Free Research)
Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted. 
(CASE STUDY) READ ABSTRACT |

Customer Experience: Essential Requirements for Company Profitability and Competitive Success by Genesys

March 14, 2014 - (Free Research)
Companies across all industries are feeling pressure to improve the customer experience while reducing costs at the same time. However, most are not prepared to cost-effectively provide great, real-time. multi-channel customer experiences, due to outdated technology and processes. 
(WHITE PAPER) READ ABSTRACT |

Streamlining Processes of the Solution Provider by SAP America, Inc.

August 07, 2009 - (Free Research)
Take a look at the concept of a solution-centric business model, where companies provide a combination of products and services designed to meet specific customer needs. Explore best practices that include properly balancing products and services, and aligning activities across sales, service, and marketing. 
(WHITE PAPER) READ ABSTRACT |

ERP software for SMEs demonstrates that size isn’t always everything by ComputerWeekly.com

January 19, 2011 - (Free Research)
This nine-page Buyer’s Guide to ERP Sof t ware gives CIOs and senior IT professionals an insight into the market that has grown for ERP aimed at SMEs. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Geek Out on the Best Practices of a Google Apps Migration by Google Apps

January 19, 2011 - (Free Research)
Whether you're actively considering Google Apps as part of your next generation messaging strategy or just learning about cloud computing, this webcast will provide IT professionals with the knowledge you need to answer the boss's question about the technical details of moving to the cloud. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Geek Out on the Best Practices of a Google Apps Migration by Google Apps

June 14, 2010 - (Free Research)
Whether you're actively considering Google Apps as part of your next generation messaging strategy or just learning about cloud computing, this webcast will provide IT professionals with the knowledge you need to answer the boss's question about the technical details of moving to the cloud. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

eGuide: Strategies for building the best advanced case-management architecture - Part 2 by IBM

November 07, 2011 - (Free Research)
Dynamic case management (DCM) can provide companies with significant benefits, but its architecture creates plenty of challenges as well. Read this e-guide to learn how to use communication and flexibility to create an effective DCM architecture with consistent, on-going maintenance, and get tips for building a business case. 
(EGUIDE) READ ABSTRACT |

Certifiedmail Managed Service by DataMotion

February 08, 2011 - (Free Research)
Schalleur, Devine & Surgent (SDS) is a mid‐sized Certified Public Accounting agency with over 30 employees comprised of CPAs and other certified professionals based in Devon, Pennsylvania. 
(WHITE PAPER) READ ABSTRACT |

5 Backup Features to Ensure Compliance by APTARE

June 28, 2013 - (Free Research)
In this brief resource, you will discover how a storage backup manager eliminates the complexity and manual labor associated with SOX auditing by automatically collecting backup data in real time and storing it in a central web-based repository where administrators and auditors can access, analyze and record the information. 
(WHITE PAPER) READ ABSTRACT |

Seven Ways to Improve the Digital Customer Experience by Kofax, Inc.

February 10, 2014 - (Free Research)
Access this webcast to uncover the seven ways you can ensure superior customer experience, so your organization can continue to prosper. 
(WEBCAST) READ ABSTRACT |

Nexcap Finance: SpringCM Solution reduces Nexcap’s invoice processing time by 25 percent by SpringCM

March 18, 2011 - (Free Research)
Nexcap Finance Corporation needed to implement a cost-effective, web-based application that would provide IT infrastructure interoperability and a portal for supplier interaction. Learn how SpringCM has streamlined every step of the process - from capturing invoices to expediting the time necessary to process payments and handle exceptions. 
(CASE STUDY) READ ABSTRACT |

Cornerstone Group Sees Six-Fold Reduction in Backup Time and Administration by Quantum Corporation

October 08, 2009 - (Free Research)
The company’s previous tape system wasn’t meeting Cornerstone’s needs, particularly with 50 percent annual data growth. Cornerstone selected the Quantum Scalar i500 intelligent tape library platform due to its modularity, speed and the ability to move to LTO-4 tapes. 
(CASE STUDY) READ ABSTRACT |

Doing More with Less: Next-Generation Strategies and Best Practices for Customer Service by eGain Communications Corp.

December 01, 2003 - (Free Research)
Download a complimentary white paper on how world-class companies sustain service excellence, improve contact center productivity and reduce costs to beat their competitors in today's tough business environment. 
(WHITE PAPER) READ ABSTRACT |

Key Challenges in Risk Management: How Immediate Access to Integrated Information Can Mitigate Risk by Sybase, an SAP company

April 30, 2012 - (Free Research)
<p>This white paper reveals the findings of a recent survey of senior risk and IT decision-makers in international financial institutions, exploring their current risk management capabilities and their plans for introducing integrated technologies, and examining the relationship between data management and risk mitigation in depth.</p> 
(WHITE PAPER) READ ABSTRACT |

Executing Your Strategy 1: Ideation by ComputerWeekly.com

October 21, 2013 - (Free Research)
This is the first of a six part guide explains the key steps of the Strategic Execution Framework, developed by the Stanford Advanced Management Programme, to help organisaitons stay focused on innovation, increase performance, manage change and scale the business. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Defender 5 by Dell Software

Defender offers the essential security you need to conduct your e-business with confidence, safe in the knowledge that your critical digital assets, customers and employees are protected by reliable, future-proof software. 
(ASP & SOFTWARE PRODUCT)

Cisco 850 Series Integrated Services Routers by Cisco Systems, Inc.

The Cisco® 850 Series of secure broadband and wireless routers is part of the Cisco Integrated Services Router portfolio. 
(HARDWARE PRODUCT)

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Application Delivery and Optimization Solutions Spotlight- Checklist #2 by SearchNetworking.com

February 11, 2013 - (Free Research)
In the second of SearchEnterpriseWAN.com's three-part guide on application delivery optimization, we explore the application delivery optimization technologies you need to know about, the questions to ask potential vendors and/or service providers, and a list of products that may fulfill your needs. 
(EGUIDE) READ ABSTRACT |

Spotlight on Oracle-- Rapidly Discover Oracle Performance Bottlenecks by Dell Software

Spotlight on Oracle enables real-time diagnostics, providing the fastest way to find and fix performance bottlenecks in your Oracle database environment. 
(ASP & SOFTWARE PRODUCT)

Cisco PIX 501 Security Appliance by Cisco Systems, Inc.

The Cisco® PIX® 501 Security Appliance delivers enterprise-class security for small office and teleworker environments, in a reliable, easy-to-deploy purpose-built appliance. 
(HARDWARE PRODUCT)

IFS Enterprise Asset Management - EAM / CMMS by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit. 
(SOFTWARE PRODUCT)

Computer Weekly 20 September 2011: Download the new issue of the UK's leading technology publication, featuring in-depth analysis of the latest IT news and technology trends by ComputerWeekly.com

September 20, 2011 - (Free Research)
In this week's Computer Weekly, we examine what reform of the UK's banks will mean for financial services IT strategies. We also look at the problems of software licensing when moving to desktop virtualisation, discuss how to make sense of cloud computing, and provide part three of our guide to business intelligence. Download the new issue now. 
(EZINE)

Forrester Report: Development Testing: A New Era In Software by Coverity

November 23, 2011 - (Free Research)
In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”. Read this report to see the results. 
(WHITE PAPER) READ ABSTRACT |

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