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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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CW buyer's guide: The business advantages of big data by ComputerWeekly.com

November 16, 2012 - (Free Research)
Big data may appear to be just another bandwagon, but it is important, and needs to be addressed carefully and sensibly. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Computer Weekly 25 October 2011: Read this week's issue of the UK's leading technology publication, with news, analysis and opinion on the topics that matter to IT managers by ComputerWeekly.com

October 21, 2011 - (Free Research)
In this week's Computer Weekly, we ask IT experts to help answer the question of why so many big IT projects fail. We report from VMware's user conference in Copenhagen on the latest developments in virtualisation, and analyse the emerging threat from military-style cyber attacks on corporate IT networks. Download the new issue now. 
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eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor

March 09, 2009 - (Free Research)
In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations. 
(EBOOK) READ ABSTRACT |

Digital CRM and the Customer Experience by IBM

March 24, 2014 - (Free Research)
This e-guide from the experts at SearchCRM.com describes why digital technologies are proving to be the "next big thing" in the world of CRM, and explores the strategies that small businesses are using to stay competitive in e-commerce. 
(EGUIDE) READ ABSTRACT |

Live Help: Global Consumer Views & Trends Live Voice and Live Chat by Art Technology Group (ATG)

June 07, 2010 - (Free Research)
This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat. 
(WHITE PAPER) READ ABSTRACT |

6 Questions to Ask About Your Data Storage-Emily Wojcik byline for ILTA Peer to Peer Magazine by CommVault Systems, Inc.

December 31, 2013 - (Free Research)
In this quick 1-page article, 6 questions are provided to help hash out what data is necessary to store, and what will only add clutter. Read on to discover how your organization can reduce long-term storage costs and improve records management by simply asking the right questions. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Questions about Solid State Storage Technology by Sun Microsystems, Inc.

December 2008 - (Free Research)
This document is based on a Sun Microsystems/TechTarget Webcast entitled "Questions About Solid State Storage Technology." 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Implementing Web Chat: How to Launch, Staff, and Monitor by Citrix Online- GoToAssist

October 2011 - (Free Research)
Read this white paper to learn more about why you should implement web chat into your current customer support operations. 
(WHITE PAPER) READ ABSTRACT |

Top Questions about VMware vSphere Data Protection Advanced by VMware, Inc.

March 2014 - (Free Research)
This white paper answers the frequently asked questions regarding suitability and functionality around vSphere Data Protection Advanced from VMware. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Data Governance: 5 Questions for Sustainable SAP Data Quality Success by BackOffice Associates

February 2009 - (Free Research)
With SAP Data Quality Experts, enthusiasts and Project Managers in mind, this paper is written specifically for companies interested in understanding how to best approach and plan for maintaining sustainable business-ready data in SAP. It discusses five key questions as a baseline from which an organization can begin planning for a data... 
(WHITE PAPER) READ ABSTRACT |

Optimize Data Management for Smarter Healthcare E-Book by IBM

March 2011 - (Free Research)
This e-book will examine the challenges healthcare organizations face today — and how data management techniques can help them deliver better care now and in the future. 
(EBOOK) READ ABSTRACT |

Frequently Asked Questions (FAQ): SAN Acceleration Using FalconStor Network Storage Server (NSS) by FalconStor Software

October 2010 - (Free Research)
Do you have questions regarding SAN acceleration? Learn more about solid state storage, which solid state technologies are currently on the market, and why your enterprise needs solid state storage. This concise white paper is designed to answer frequently asked questions on these topics and more. 
(WHITE PAPER) READ ABSTRACT |

Oracle IT Modernization Series Modernization: The Path to SOA by Oracle Corporation

August 2008 - (Free Research)
IT organizations are under increasing pressure to reduce costs while at the same time increase their ability to react to ongoing business demands. To achieve this they need to take advantage of the cost savings and flexibility of a service-oriented architecture (SOA). Read this white paper to learn about more about SOA and its benefits. 
(WHITE PAPER) READ ABSTRACT |

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation

September 2008 - (Free Research)
Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas. 
(WHITE PAPER) READ ABSTRACT |

Key Considerations for Disk Backup with Dedupe by ExaGrid Systems, Inc.

February 2013 - (Free Research)
In this brief webcast, you will learn about the key considerations for selecting disk backup with deduplication. 
(WEBCAST) READ ABSTRACT |

8 Questions to Ask Before Moving to the Cloud by Symantec Corporation

March 2013 - (Free Research)
Access this exclusive SearchCloudStorage.com E-Guide to discover eight questions you should ask before deciding if cloud storage can satisfy your company's needs and learn about considerations you must keep in mind to best determine your organization's storage primary use case. 
(EGUIDE) READ ABSTRACT |

Cloud Storage: Key Questions to Ask Before Implementation by IBM

September 2011 - (Free Research)
Today, many enterprises are turning to cloud storage which is an elastic, pay-as-you-go storage pool. However, there are a few things you should consider before jumping into a cloud system. 
(WEBCAST) READ ABSTRACT |

Top 5 Questions to Ask About Your 10GbE Data Center by Juniper Networks, Inc.

September 2012 - (Free Research)
Before making the jump to a 10 Gigabit Ethernet data center network, there are five questions you should ask yourself. View this whitepaper to learn what they are! 
(WHITE PAPER) READ ABSTRACT |

Tips from the Trade - Competing on Web Analytics by SAS

May 2010 - (Free Research)
How can your company take away more than just sales numbers from online customers? That was one of the topics of a webcast that brought thought leaders together to discuss challenges and best practices in the industry. Continue reading to explore the insights and highlights from that webcast and learn more about how to compete on web analytics. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(SOFTWARE PRODUCT)

Presentation Transcript: Backup and Archive Are Not the Same Thing! by Symantec Corporation

September 2009 - (Free Research)
Discover some of the challenges you'll face when compliance mandates a retention policy that just doesn’t make sense, and learn about some alternate solutions to backup and archiving you may not have considered yet. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Disaster Recovery Planning and Security for the IT Industry by IBM

May 2011 - (Free Research)
The biggest security issues are the ones that you don’t know about – and the reality is many businesses don’t truly know where they stand. Check out this presentation transcript from a SearchDisasterRecovery.com webcast to learn about today’s biggest security concerns and best practices for protecting your IT center. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Editorial Tip: Measuring the ROI of Social CRM: No easy task by Infor

February 2011 - (Free Research)
As more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM. 
(EGUIDE) READ ABSTRACT |

To SaaS or Not to SaaS: Making Your Digital Measurement Count by Unica Corporation - An IBM Company

September 2010 - (Free Research)
Read To SaaS or Not to SaaS: Make Your Digital Measurement Count by Eric Peterson to choose wisely. 
(WHITE PAPER) READ ABSTRACT |

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