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20 Steps To Delivering The Perfect Order by Sterling Commerce, An IBM Company

March 02, 2009 - (Free Research)
How can business process and applications professionals lead the charge in optimizing the processes and systems to deliver the perfect order? How does a business process and applications professional know the key steps to supporting a perfect order? Forrester has developed a best practices checklist of 20 steps required to support a perfect order. 
(ANALYST REPORT) READ ABSTRACT |

Encryption Buyer's Guide by Sophos, Inc.

April 18, 2014 - (Free Research)
This white paper offers 3 key questions to ask an encryption vendor to help you find a tool that best fits your business needs. 
(WHITE PAPER) READ ABSTRACT |

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation

September 2008 - (Free Research)
Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas. 
(WHITE PAPER) READ ABSTRACT |

CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution

November 2010 - (Free Research)
Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more. 
(EBOOK) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

Customer Experience Exchange E-Zine Issue 2 by SearchCRM

January 2012 - (Free Research)
This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. 
(EZINE)

Building Relationship Capital: Client Relationship Management for the Capital Markets by Pivotal CRM, a CDC Software solution

January 2011 - (Free Research)
Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges. 
(WHITE PAPER) READ ABSTRACT |

The New CRM Metrics: Putting Them to Work by SearchCRM

January 2013 - (Free Research)
There is added pressure for contact center agents, with customers armed to the teeth with devices to connect with businesses- from tweets to texts to telephone calls. But with proper metrics to gauge their performance and lead to instructive training, some of that pressure can be alleviated. 
(WHITE PAPER) READ ABSTRACT |

Migrating Data for a CRM Technology Upgrade by SearchCRM

July 2013 - (Free Research)
In this handbook, get tips to ensure CRM data migrations go smoothly, and explore how proper planning, data profiling, and data quality checks can help you achieve a cost efficient, effective CRM upgrade. 
(EGUIDE) READ ABSTRACT |

eBook on Software Defined environments by IBM

April 2014 - (Free Research)
The following ebook explores the most frequently asked questions about SDEs. Find out what they are, why they matter, and what they can do for your enterprise. Read on to learn more. 
(EBOOK) READ ABSTRACT |

Understanding Successful VDI Implementation by Virtual Bridges

April 2014 - (Free Research)
This whitepaper will show you how to find the answers to all these questions and obtain a thorough understanding of your VDI initiative, the problems it may pose, and the effective tactics that help keep it problem-free. 
(WHITE PAPER) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM

March 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

Staying connected: Don't let faulty mobile applications lose customers by SearchCRM

May 2013 - (Free Research)
Mobile applications are quickly becoming the most common way customers interact with businesses, and can often make or break a customer's experience. In this expert e-book, explore what customers expect from mobile applications and discover the technologies and practices you'll need to create useful, engaging mobile apps. 
(EBOOK) READ ABSTRACT |

8 Questions to Ask Before Implementing Cloud Storage by Asigra

July 2013 - (Free Research)
This e-guide underscores the importance of DR testing, no matter what type of strategy or solution your business is using. 
(EGUIDE) READ ABSTRACT |

SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration by SAP America, Inc.

June 2009 - (Free Research)
Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency. 
(WHITE PAPER) READ ABSTRACT |

NAS HDD Quick Reference Guide by Seagate Technology

December 2013 - (Free Research)
This quick reference guide answers some of the frequently asked questions regarding a specific NAS storage device called NAS HDD. 
(WHITE PAPER) READ ABSTRACT |

Clinical Documentation: Driving Performance in the New World of Healthcare by Nuance

August 2013 - (Free Research)
This resource asks some important questions regarding healthcare operations, and examines key tactics that can help you take the pain out of the documentation process and find healthcare success. 
(WHITE PAPER) READ ABSTRACT |

NETGEAR Prosecure Security Threat Management by NETGEAR Inc.

October 2010 - (Free Research)
An end-point solution for each threat was not a cost-effective solution, and paying for security on a per-user license basis was clearly out of the question. What’s more, a number of appliances only protected either web or email, but not both at the same time. Read this case study to learn more about an effective solution to these problems. 
(CASE STUDY) READ ABSTRACT |

Extending SAP Workflow: Getting More Out of Your Application by Winshuttle, LLC

July 2012 - (Free Research)
Read this short e-book to discover what your different choices are when it comes to add-ons for SAP Workflow, including mobile options. Then, continue reading to uncover seven questions you should ask when you're evaluating add-ons. 
(EBOOK) READ ABSTRACT |

A Unified Approach to Managing the Virtual Infrastructure by Forsythe

November 2009 - (Free Research)
Managing the virtual infrastructure end-to-end is becoming more challenging as virtual environments continue to grow and more data center elements meld into the "cloud". This whitepaper will discuss the push for continued virtualization and the "cloud", and present you with questions that will help you create the best organizational strategy. 
(WHITE PAPER) READ ABSTRACT |

Realizing the Promise of Storage Virtualization: Where Does Storage and Data Virtualization Live? by Forsythe

November 2009 - (Free Research)
This whitepaper will discuss how the push for continued virtualization and the "cloud"- along with a consolidated view that manages the infrastructure - is quickly becoming a reality due to market and end-user demand. You'll also learn what questions to ask yourself to assist in creating an organizational strategy for the best management approach. 
(WHITE PAPER) READ ABSTRACT |

Data Privacy: Where Should I House My Data? by IntraLinks, Inc

April 2014 - (Free Research)
This white paper offers 6 top recommendations on how to keep your data protected in the cloud and compliant with varying regulatory mandates across country borders. 
(WHITE PAPER) READ ABSTRACT |

Deciphering the Different Forms of Data Deduplication by Veeam Software

April 2014 - (Free Research)
This paper examines a handful of forms of data deduplication, from inline to chunk-based,  and focuses on the certain technology embedded in Windows Server 2012 R2, plus the benefits it can bring to your environment. 
(WHITE PAPER) READ ABSTRACT |

CRM Analytics: Making the Most of Salesforce data to increase sales efficiency by SearchCRM

April 2013 - (Free Research)
View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Wired and Wireless Network Infrastructures-- Planning Tips to Improve Network Performance and Reduce Costs by Belden

April 2009 - (Free Research)
This presentation transcript, taken from the webcast of the same name, will help inform network designers, planners and installers of important considerations in planning to help them optimize combined network performance and reduce project costs. It will provide recommendations and tips for installing or upgrading a structured cabling plant. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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