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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Quest Software Finds Increased Security, Disaster Preparedness, and Cost Savings through Virtual Desktop Infrastructure by Dell Software

June 26, 2009 - (Free Research)
After evaluating a number of VDI solutions, Quest was most impressed with vWorkspace, one of its own applications that had been integrated into its product portfolio from its 2007 acquisition of Provision Networks. This case study will show how using VDI resulted in significant time and cost savings for Quest. 
(CASE STUDY) READ ABSTRACT |

OSS and CRM - Integration That Pays by Comarch Telecommunications

January 06, 2009 - (Free Research)
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure. 
(WHITE PAPER) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 22, 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 15, 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing: Best Practices for Migrating to Microsoft Business Productivity Online Suite by Dell Software

March 30, 2010 - (Free Research)
In this new white paper by Quest Software, learn the best practices for migrating to Microsoft Exchange Online and SharePoint Online from any legacy platform. See why organizations like yours are moving to BPOS. Read this white paper today. 
(WHITE PAPER) READ ABSTRACT |

Software Asset Management: Pay Attention or Pay Up by CDW Corporation

April 01, 2014 - (Free Research)
This whitepaper covers how to take advantage of the software asset management industry in order to keep control of your software. 
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Using Microsoft Active Directory to Address Payment Card Industry (PCI) Data Security Standard Requirements in Heterogeneous Environments by Centrify Corporation

September 20, 2012 - (Free Research)
This white paper outlines the business and technical case for centralizing administration. Learn more about the steps to take with user authentication and access controls as well as how to provide accountability through direct auditing of user activities. 
(WHITE PAPER) READ ABSTRACT |

What Is Cloud Computing? by Salesforce.com

March 10, 2009 - (Free Research)
Cloud computing is a better way to run your business. Instead of running your apps yourself, they run on a shared data center. When you use any app that runs in cloud, you just log in, customize it, and start using it. 
(VIDEOCAST) READ ABSTRACT |

Analysts on CRM: How mobile, social, analytics are reshaping strategies by IBM

March 24, 2014 - (Free Research)
In this e-guide, get advice from experts including Gartner research vice president Gene Alvarez, on how businesses can prepare for the evolving CRM market and address changing customer experience needs. Don't get left behind by relying on legacy processes and technology -- find out how to get ahead of the pack by reading now. 
(EGUIDE) READ ABSTRACT |

Hosted CRM Buyer's Guide by Inside CRM

December 2007 - (Free Research)
In the market for a CRM? This white paper outlines the general benefits and drawbacks of hosted vs. on-premise CRMs and lists the basic features to look for in your hosted solution. With an up-to-date overview of the CRM market... 
(WHITE PAPER) READ ABSTRACT |

Microsoft Dynamics CRM Trial Page by Microsoft

October 2011 - (Free Research)
Microsoft Dynamics CRM helps increase productivity and create a connected organization that is equipped to please your customers. The result is a compelling and engaging experience for customers that sets your business apart. 
(DEMO) READ ABSTRACT |

Gartner predictions around Social CRM by Infor CRM

February 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 
(EGUIDE) READ ABSTRACT |

Gartner: Social, mobile and analytics to push CRM through 2015 by Infor CRM

February 2012 - (Free Research)
This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social customer relationship management (CRM) market and how it will continue to evolve in the next three years. 
(EGUIDE) READ ABSTRACT |

Consider Oracle Standard Edition to Reduce Database Management System Costs by Dell Software

October 2010 - (Free Research)
Is your company spending too much on Oracle database management licensing and maintenance solutions? Discover a way your organization can save money on database management and licensing. Read this Gartner report, compliments of Quest Software, today. 
(WHITE PAPER) READ ABSTRACT |

B2B Collaboration: Assessing the ROI of Process Integration Business Value Research Series by Sterling Commerce Manufacturing Solutions

March 2008 - (Free Research)
Business and IT leaders are under increasing pressure to improve B2B collaboration and the electronic communication capabilities of their organizations. This report looks at the key drivers for B2B collaboration in both the purchase-to-pay and... 
(WHITE PAPER) READ ABSTRACT |

IBM Social Analytics: The science behind social media marketing by IBM

December 2011 - (Free Research)
Access this white paper to learn how savvy marketing professionals are using new technologies to learn about their customers' attitudes, preferences and buying habits from what they say publically, available on social media and through the full range of interactions that can be recorded, measured, and analyzed. 
(WHITE PAPER) READ ABSTRACT |

Securing Your Valuable SharePoint Data by Dell Software

April 2008 - (Free Research)
Microsoft SharePoint technology is fast becoming a standard for corporate collaboration and document exchange. This paper outlines some of the challenges related to backup and recovery in Windows SharePoint Services 2003, SharePoint Portal Server 2... 
(WHITE PAPER) READ ABSTRACT |

Integrating Unix and Linux Systems with Active Directory by Dell Software

October 2009 - (Free Research)
Microsoft Active Directory has always proven ideal in providing secure access of users to all systems in an enterprise using the Windows platform. Unfortunately, by itself, AD can't provide the same level of security, compliance, and scalability to Unix, Linux, and Java systems. Quest Software can bridge that gap. 
(TECHNICAL ARTICLE) READ ABSTRACT |

Defender 5 by Dell Software

Defender offers the essential security you need to conduct your e-business with confidence, safe in the knowledge that your critical digital assets, customers and employees are protected by reliable, future-proof software. 
(ASP & SOFTWARE PRODUCT)

Making the Back Office Pay: Measuring and Increasing Productivity while Reducing Costs by Aspect

August 2010 - (Free Research)
Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling. 
(WHITE PAPER) READ ABSTRACT |

Why Compliance Pays: Reputations and Revenues at Risk Research Report by Symantec Corporation

March 2009 - (Free Research)
Based on what is working among organizations with the fewest data losses, this IT Policy Compliance Group report identifies several practices that can assist businesses with improving IT compliance results and reduce business downtime. 
(WHITE PAPER) READ ABSTRACT |

New Analytics Approach Needed for Contact Center Success by Five9

May 2014 - (Free Research)
This exclusive e-guide features advice from experts on how to take your contact center from good to great with the right metrics for success. You'll also learn how to make better use of the large amounts of social data that are entering CRM systems with the right analytics approach. 
(EGUIDE) READ ABSTRACT |

Cisco's Unified Computing System vs. IBM Flex System: How Do They Compare? by IBM

November 2012 - (Free Research)
Check out this exclusive resource to find out how Cisco's Unified Computing System measures up against IBM's Flex System, both of which have blade environments. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing: Public, Private, and Hybrid Clouds and Your Next-Generation Data Center by AMD

March 2011 - (Free Research)
Cloud computing has been a hot topic in the IT industry for several years. If you have been ignoring cloud computing because it seemed like industry hype, now is the time to pay attention and craft a cloud strategy. Read this white paper to learn more about cloud options for your enterprise. 
(WHITE PAPER) READ ABSTRACT |

Memory Analysis Best Practices Within Eclipse by Dell Software

June 2008 - (Free Research)
This paper provides a strategy for identifying memory leaks in Java applications from the comfort of the Eclipse Java IDE. You will learn how the Java garbage collector works, the nature of memory leaks, and how to avoid them. 
(WHITE PAPER) READ ABSTRACT |

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