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Podcast - What Technology Buyers Want You To Know About Online Content by KnowledgeStorm, Inc (E-mail this company) February 27, 2006 - (Free Research) This podcast summarizes, Define What's Valued Online, a new study which confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Listen to this podcast to learn about basic changes you can make to improve your online content.  (PODCAST) READ ABSTRACT |

What Technology Buyers Want You to Know About Online Content by KnowledgeStorm, Inc (E-mail this company) December 13, 2005 - (Free Research) A new study, Define What's Valued Online, confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Learn about basic changes you can make to improve your online content.  (WHITE PAPER) READ ABSTRACT |

Define What's Valued Online - A Webcast Presented by KnowledgeStorm by KnowledgeStorm Webinars (E-mail this company) September 27, 2005 - (Free Research) The CMO Council and KnowledgeStorm have partnered to explore the relationship between online technology researchers and IT vendors. Join KnowledgeStorm in this Webcast replay to learn what over 1,400 survey respondents said about online technology content usage and its influence on IT buying.  (WEBCAST) READ ABSTRACT |

The Path to Business Intelligence Applications for Midsize Businesses by HP and Intel March 29, 2011 - (Free Research) In late 2010, a survey of over 400 senior finance executives in the US on the value of business intelligence (BI) applications was conducted by CFO Research Services (CRS). The results are very informative and can be found in this report.  (WHITE PAPER) READ ABSTRACT |

Recover lost online revenue with customer experience management by Tealeaf November 04, 2010 - (Free Research) In this white paper, we’ll describe the two main techniques companies utilize to incorporate customer recovery into their overall Customer Experience Management strategy—namely, Immediate Issue Resolution & Follow‐up and Real‐time Customer Recovery.  (WHITE PAPER) READ ABSTRACT |

Netflights.com uses Tealeaf in the call center  to help generate 20% of all revenue by Tealeaf November 04, 2010 - (Free Research) To better differentiate in a highly competitive environment, Netflights.com decided that improving customer experience for its website, needed to be a key strategic initiative. This paper describes how Netflights.com leveraged Tealeaf for unprecedented visibility into their online channel, dramatically improving customer service and as a result.  (CASE STUDY) READ ABSTRACT |

Oracle Business Intelligence 11g for IT Managers by Oracle Corporation October 19, 2010 - (Free Research) In this video, Tobin Gilman, Oracle Vice President of Product Marketing, explains how a unified business intelligence foundation, which includes production reports, dashboards, score cards, ad hoc queries, and OLAP analysis, delivers a logical representation of all your enterprise sources.  (VIDEO) READ ABSTRACT |

Why Mission-Critical Business Intelligence Needs IBM System Z9 (and Vice Versa) by Information Builders December 2007 - (Free Research) Organizations often limit business intelligence to a few back-office analysts, using tools that cost too much and are more complex than the average information worker can handle. Attend this Webcast to learn about new, innovative technologies that will help deliver timely, accurate information to everyone from managers to analysts to customers.  (WEBCAST)

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.  (WHITE PAPER) READ ABSTRACT |

Ensuring Security on i by Bsafe Information Systems August 2008 - (Free Research) This security runbook guides you through all stages of securing your system. Discover the importance of a company-wide commitment to security.  (WHITE PAPER) READ ABSTRACT |

The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc. July 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.  (WHITE PAPER) READ ABSTRACT |

Commonwealth Bank Consolidates  OLTP Applications on Oracle Exadata by Oracle Corporation December 2011 - (Free Research) In this webcast, representatives from the Commonwealth Bank of Australia discuss how it has consolidated multiple database services, including OLTP applications such as PeopleSoft Financials, onto an Oracle Exadata platform for improved performance and resilience and faster time-to-market.  (WEBCAST) READ ABSTRACT |

Podcast: Salesforce.com and Business Objects - How OnDemand CRM and BI Work Together by Business Objects August 2007 - (Free Research) In this recorded interview with salesforce.com, learn how advanced Web-based reports and dashboards created by business intelligence (BI) market leader Business Objects have increased the value of the leading on-demand customer relationship management (CRM) platform - salesforce.com.  (PODCAST) READ ABSTRACT |

Increase Your Company IQ with Web-Based Reporting by Business Objects August 2007 - (Free Research) Intranets and portals are too complex for everyone in your company to adopt - not to mention the costs to build and maintain them. This webcast explains how to store your critical business information in one location, share confidential information with the right people, and empower business users with the ability to access the data they need.  (WEBCAST) READ ABSTRACT |

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company) WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.  (SOFTWARE PRODUCT)

Self-Service: An Essential Capability Of BI by SAP America, Inc. April 2011 - (Free Research) Read this report to find Forrester’s recommendations for getting the most out of the latest generation of business intelligence (BI) software: so-called 'lean' or 'agile' self-service BI. Inside, explore the business and IT requirements necessary for effective implementation and use.  (ANALYST REPORT) READ ABSTRACT |

Business Intelligence: A Guide for Midsize Companies by SAP America, Inc. December 2011 - (Free Research) How can a small to midsized business (SMB) improve its ability to analyze data and transform it into useful information, thereby improving the overall quality of its decisions? With business intelligence (BI). Read this white paper for an introduction to the benefits of BI, approaches to implementing BI, what to look for in a BI product, and more.  (WHITE PAPER) READ ABSTRACT |

Videocast: Gotchas That Can Get Ya in 2012: Critical Issues in Supporting Self-Service BI by Actuate February 2012 - (Free Research) During this webcast, Claudia Imhoff, of Intelligent Solutions, and Jeff Morris, of Actuate, will discuss the top issues that business intelligence (BI) implementers must tackle to create a sustainable and maintainable self-service BI environment in 2012.  (WEBCAST) READ ABSTRACT |

Best Practices for Embedding BI into your Software Solution by Birst April 2011 - (Free Research) This paper offers practical advice on how to plan for, build, and market an analytics product. If you execute product development and rollout well, you can grow your business, build customer satisfaction, and improve the “stickiness” of your product. But like any great opportunity, success requires careful planning and attention to detail.  (WHITE PAPER) READ ABSTRACT |

Assessing the Total Cost of Ownership for BI by LogiXML January 2012 - (Free Research) This report provides mid-market organizations a framework for evaluating the total cost of ownership (TCO) of business intelligence (BI) solutions.  (WHITE PAPER) READ ABSTRACT |

The Arrival of “Cloud Thinking” by CA Technologies. January 2012 - (Free Research) This white paper reviews the data collected from a cloud survey of over 400 IT professionals.  Discover the surprising progress your peers have already made in their cloud computing initiatives.  (WHITE PAPER) READ ABSTRACT |

The Analytical Masses by IBM July 2011 - (Free Research) This research presents a demonstrable connection between analytical adoption, and elevated business performance. This report is based on feedback from 222 executives in May and June 2011, across the globe.  (ANALYST REPORT) READ ABSTRACT |

Business Intelligence for the Small to Medium Sized Business by SAP America, Inc. June 2009 - (Free Research) Based on feedback from almost 650 end-user organizations, this report serves as a roadmap for SMBs looking to improve their analytical capability and achieve Best-in-Class performace through the deployment of BI.  (WHITE PAPER) READ ABSTRACT |

Stop throwing away marketing dollars, key steps for online customer retention by Tealeaf November 2010 - (Free Research) This webcast explains how without the right tools, organizations lack insight into why particular customers abandon or transactions fail, and the actionable data to be able to re-engage them. But with the right tools and strategies in place, companies can increase revenue and customer satisfaction at the same time.  (WEBCAST) READ ABSTRACT |

Cost-effective strategies for delivering BI to SMBs by Dell, Inc. and Intel August 2011 - (Free Research) BI is no longer just for large enterprises with bigger budgets. In this video, learn how the BI market has evolved to offer more affordable options to SMBs.  (VIDEO) READ ABSTRACT |

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