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CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service by Microsoft April 21, 2008 - (Free Research) Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .  (CASE STUDY) READ ABSTRACT |

Customer perspectives on the benefits of a collaborative process to deliver software quality by IBM September 11, 2009 - (Free Research) This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank.  (WHITE PAPER)

Infor - ERP LN by Infor September 2008 - (Free Research) Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details.  (DEMO) READ ABSTRACT |

Voice Architectures and Deployment Models by Global Knowledge December 2008 - (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.  (WHITE PAPER) READ ABSTRACT |

Surprising Security Threat: Take Steps Now to Safeguard Print Devices and Printed Data by CDW Corporation March 2009 - (Free Research) Are your company's printers secure? Today’s networked printers and multifunction devices (MFDs) are an easy yet powerful way to offer cost-effective and more capable printing capabilities to employees. Read this paper to learn about security risks associated with printers and what you can do to heighten security.  (WHITE PAPER) READ ABSTRACT |

Access Control Lists (ACLs) by Global Knowledge August 2009 - (Free Research) In this white paper, we'll take a look at access control lists, often referred to as access lists or ACLs (sometimes pronounced "ackels").  (WHITE PAPER) READ ABSTRACT |

Helping Ensure Data Protection: How You Can Gain Business Advantage by Protecting Against Internal and External Threats by Oracle Corporation February 2009 - (Free Research) Affordable data infrastructure solutions based on open standards that are inherently secure are now available to midsize organizations. Not only are they quick and easy to deploy, use and maintain, they are designed to meet the constraints of limited IT resources and budgets in the face of the current economic downturn.  (WHITE PAPER) READ ABSTRACT |

Comply With XBRL: Automate Compliance with U.S. and European Financial-Reporting Standards by Information Builders June 2009 - (Free Research) A new standard file format, Extensible Business Reporting Language (XBRL), for submitting financial reports to the SEC in the United States is being mandated for June 2009. Both the creation of, and reporting from XBRL, are functions performed by the same new tool described in this paper.  (WHITE PAPER) READ ABSTRACT |

Case Study: Panda Security Enables Gloucestershire NHS to Communicate Effectively and Safely by Panda Security July 2009 - (Free Research) Learn how Gloucestershire NHS was able to help 1700 client computers send and receive vital information safely and efficiently by installing Panda's Managed Office Protection Antivirus solution.  (CASE STUDY) READ ABSTRACT |

Enterprise Information Management: Strategy, Best Practices & Technologies on Your Path to Success by SAP AG September 2008 - (Free Research) The goal of this paper is to paint the EIM landscape, noting its components but focusing on the importance of an overarching EIM strategy that focuses on corporate objectives while at the same time offering cross-functional support.  (WHITE PAPER) READ ABSTRACT |

Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent September 2009 - (Free Research) Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This videocast discusses a new multi-screen solution and how it can support these market needs.  (VIDEO) READ ABSTRACT |

Sybase IQ 15: Making the Economical Choice by Sybase, Inc. August 2009 - (Free Research) Bill Jacobs, Director of Technical Marketing, Sybase IQ, discusses the elements and attributes of Sybase IQ that make it a very economical choice for your business intelligence, analytics, and data warehousing activity. The features in the latest release are highlighted, along with the base characteristics of Sybase IQ.  (WEBCAST) READ ABSTRACT |

The Multiscreen concept: Why it's Needed and How to Get Started by Alcatel-Lucent June 2009 - (Free Research) Multi-screen is the next step beyond Triple Play. Triple Play allows consumers to experience media on their mobile, their TV, and their PC. Multi-screen allows content to be consumed seamlessly. Listen to this podcast and see how both consumers and service providers benefit from this evolutionary step in multimedia presentations.  (PODCAST) READ ABSTRACT |

The Alcatel-Lucent Multi-screen Experience by Alcatel-Lucent June 2009 - (Free Research) This video demonstrates how our Multi-screen Experience enables the seamless movement of content and services across devices. It shows how with its unique ability to bring consumers more freedom and simplified consumption, multi-screen will create growth through a constructive intersection of content, advertising and communication industries.  (VIDEO) READ ABSTRACT |

How to Reduce Eclipse BIRT Development Effort for Data Visualizations by Actuate September 2009 - (Free Research) Actuate BIRT Interactive Viewer is a web-based tool for the interactive analysis and modification of reports. Download this white paper to learn how with Actuate BIRT Interactive Viewer end users can change formatting, hide, add or move data, create charts, sort data and apply functions to data.  (BROCHURE) READ ABSTRACT |

Test Drive e.Spreadsheet Report Designer to see how easy it is to automate excel reports by Actuate May 2009 - (Free Research) Free, easy-to-use report writing tool for creating authentic Excel files and reports that retain formulas, formatting, live charts and data connections.  (DEMO) READ ABSTRACT |

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.  (SOFTWARE PRODUCT)

Making Interactions More Intelligent Across All Channels in the Retail Finance Industry by Infor CRM July 2009 - (Free Research) In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.  (WHITE PAPER) READ ABSTRACT |

Citrix XenServer - Enterprise-Class, Cloud-Proven Virtualization. Free. by Citrix July 2009 - (Free Research) XenServer is the only free, enterprise-class virtualization platform. With powerful features such as live migration and centralized multi-node management, your datacenter is instantly smaller and smarter. For free. You can't afford not to download it now.  (DOWNLOAD)

Global Delivery: A Course to High Performance in a Multi-Polar World by Accenture February 2009 - (Free Research) To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.  (WHITE PAPER) READ ABSTRACT |

Which UPS is Right for the Job? Considerations in Choosing Standby, Line-Interactive, Double-Conversion Designs - and New High-Efficiency, Multi-Mode Capabilities - for Your Data Center by Eaton Corporation October 2009 - (Free Research) This white paper describes how various UPS topologies work and looks at the impact of operating mode on five key factors of UPS performance  (WHITE PAPER) READ ABSTRACT |

Web Self-Service: The Cornerstone of Multi-Channel Customer Experience Management by IntelliResponse October 2009 - (Free Research) In today’s highly competitive economic climate, there is no margin for error when it comes to attracting and retaining customers. Businesses must now offer more channels of communication, more customer options, and faster responses than ever before.  (WHITE PAPER) READ ABSTRACT |

Expand Your Reach: Mastering Multi-Modal Survey Research by SPSS Inc. Worldwide Headquarters April 2009 - (Free Research) Whether it's in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts - regardless of where you reach your respondents or what language they speak.  (WEBCAST) READ ABSTRACT |

Human Machine Interface (HMI) by AutomationDirect C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.  (HARDWARE PRODUCT)

5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up by Rally Software Development Corp. August 2008 - (Free Research) Existing agile methods often focus on small, single-team projects, overlooking the broader impact of large programs. This paper outlines a distinct planning framework that has been successful in large-scale agile software development projects and relies..  (WHITE PAPER) READ ABSTRACT |

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