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Global Instant Remote Support for Multi-Agent Teams by NTR Global November 17, 2011 - (Free Research) Support Ultimate’s allows MSPs and high-volume customer call centers to quickly and efficiently handle end-user requests across multiple platforms globally. Find out how this software can solve problems in real-time and increase customer satisfaction with a robust diagnostic and troubleshooting toolkit.  (TRIAL SOFTWARE) READ ABSTRACT |

Presentation Transcript: Clinical Archiving Made Simple - Compliance, Protection, And Unified Availability That Scales by Dell, Inc. May 18, 2011 - (Free Research) Medical imaging is achieving phenomenal growth. This advance in patient care comes at a cost - a data explosion and resulting silos of clinical information that threaten to overwhelm your data center. With the Unified Clinical Archive, you can store, access, and share medical files from all your medical imaging applications.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Scottsdale Medical Imaging: Radiology practice standardizes on HP Workstations, desktops by Intel and HP September 19, 2011 - (Free Research) Scottsdale Medical Imaging has standardized on HP products wherever possible—from business desktop PCs to the servers that support administrative operations and redundant storage arrays that store the vast library of medical images.  Download this case study for additional details on their objective, approach, IT improvements and business benefits.  (CASE STUDY) READ ABSTRACT |

Data quality best practices with real-time integration by IBM February 08, 2012 - (Free Research) This brief e-guide explores the notion that data quality issues are worse in real-time data integration applications versus batch-oriented techniques. In the form of two articles, this resource serves up options for real-time integration, touches on the concerns associated with it and outlines the proper steps required to address data quality.  (EGUIDE) READ ABSTRACT |

Forrester Report: Development Testing: A New Era In Software by Coverity November 23, 2011 - (Free Research) In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”.  (WHITE PAPER) READ ABSTRACT |

The Butterfly Effect on Data Quality: How small data quality issues can lead to big consequences by Talend August 01, 2011 - (Free Research) This white paper explores the butterfly effect of poor data quality on CRM, ERP, billing, data warehouse, and other enterprise systems.  (WHITE PAPER) READ ABSTRACT |

Trends in HR Shared Service Delivery: Service Quality is Gaining Importance on the Agendas of Shared Service Decision-Makers by SAP America, Inc. July 19, 2011 - (Free Research) This white paper demonstrates how, with the right organizational concepts and technology in place, shared services can deliver on promises for both lower costs and better service quality.  (WHITE PAPER) READ ABSTRACT |

Top 10 Root Causes of Data Quality Problems by Talend August 01, 2011 - (Free Research) This white paper discusses the top ten root causes of data quality problems and suggests steps the business can implement to prevent them.  (WHITE PAPER) READ ABSTRACT |

All the Ingredients for Success: Data Governance, Data Quality and Master Data Management by Oracle Corporation December 12, 2011 - (Free Research) Improving data quality is a timeless strategy that can provide value on its own, or can be done as a first step towards something else, such as master data management (MDM). It can also be done in conjuction with MDM. This white paper explores three use cases of improving data quality.  (WHITE PAPER) READ ABSTRACT |

Top 10 Reasons Why Data Quality Matters by Talend August 01, 2011 - (Free Research) The top 10 ways Talend Data Quality can help customers achieve project greatness, from improved business intelligence to more efficient supply chains.  (WHITE PAPER) READ ABSTRACT |

Leveraging Open Source Data Quality - Practical Examples Illustrated with Talend Data Quality by Talend March 16, 2010 - (Free Research) This Technical White Paper presents the main challenges of data quality and drills into specific uses of data profiling and data cleansing. It highlights, through 32 distinct use cases, how open source data quality technology can be used to alleviate issues related to poor-quality data.  (WHITE PAPER) READ ABSTRACT |

Delivering information you can trust: The benefits of leveraging IBM capabilities to deliver quality data by IBM November 14, 2011 - (Free Research) IBM InfoSphere Information Server delivers the functions required to integrate, validate, enrich and deliver trusted information for your key business initiatives.  (WHITE PAPER) READ ABSTRACT |

Rational Quality Manager by IBM November 04, 2009 - (Free Research) Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects.  (DOWNLOAD) READ ABSTRACT |

Gartner: The future of videoconferencing by ComputerWeekly.com September 01, 2010 - (Free Research) With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach.  (WHITE PAPER) READ ABSTRACT |

CW+: How to produce a business case for software quality by ComputerWeekly.com January 07, 2011 - (Free Research) When a mission-critical application fails, the loss of business revenue is large and swift. Poor application quality causes highly-visible major outages; it also causes ongoing lapses in business performance thatare less visible, but steadily add up to substantial revenue loss.  (WHITE PAPER) READ ABSTRACT |

Application Quality Management and Testing Tools by IBM June 2008 - (Free Research) As As companies implement SOA and extend their mainframes applications as web services, it is important that all applications be maintained and enhanced appropriately.  (WHITE PAPER) READ ABSTRACT |

Development Testing For Agile Environments by Coverity November 2011 - (Free Research) While Agile development is designed to increase efficiency, it can also introduce risk as testing cycles get condensed and serious bugs can get overlooked. In this whitepaper, learn how Coverity can help you assure the quality, security and safety of your code in Agile or hybrid development environments.  (WHITE PAPER) READ ABSTRACT |

Recruitment Technology: Quality Candidates and Quality Process by SAP America, Inc. July 2011 - (Free Research) This analyst brief from the Aberdeen Group explores the recent trend of recruitment automation. Continue reading for access to the value findings and to learn how automation can provide better quality candidates without increasing the time or cost of the hiring process.  (ANALYST BRIEF) READ ABSTRACT |

Technology Strategies for Enabling Enterprise Data Governance-Webcast by Oracle Corporation December 2011 - (Free Research) This on-demand webcast features Oracle Enterprise Data Quality products that can help you achieve and enhance the value of your enterprise data as part of an enterprise data governance strategy.  (WEBCAST) READ ABSTRACT |

Data Quality: A Survival Guide to Marketing by SAP America, Inc. January 2011 - (Free Research) Discover the concept of data as it pertains to marketing, and particularly as it is supported by data quality functions inside of the broader EIM framework. This white paper reviews how to improve your customer data for marketing effectiveness.  (WHITE PAPER) READ ABSTRACT |

Customer Perspectives on the Benefits of a Collaborative Process to Deliver Software Quality by IBM September 2009 - (Free Research) This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank.  (WHITE PAPER) READ ABSTRACT |

HP Application Lifecycle Management and HP Quality Center Enterprise by Hewlett-Packard Company September 2010 - (Free Research) From improvements to project planning and requirements management to testing, QA and reporting, read this white paper to find out what's new in version 11.0 of HP's Application Lifecycle Management (ALM) and Quality Center Enterprise applications.  (WHITE PAPER) READ ABSTRACT |

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc. June 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.  (WHITE PAPER) READ ABSTRACT |

Delivering Storage Quality of Service with Oracle Pillar Axiom 600 by Oracle Corporation December 2011 - (Free Research) The Pillar Axiom 600 system delivers business-critical, deterministic Quality of Service consistent with the business value of the application and its data. It eliminates the requirement to overbuy and under-utilize storage to buffer against application interference in a multi-tenancy shared storage system. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Lowering Your IT Costs with Oracle Database 11g Release 2 by Oracle Corporation April 2010 - (Free Research) Oracle Database 11g Release 2, the second release of the award winning Oracle Database 11g, provides the foundation for IT professionals to successfully deliver more information with higher quality of service, make more efficient use of their budgets, and reduce the risk of change in data centers.  (WHITE PAPER) READ ABSTRACT |

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