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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more...
>> Discover more offerings from SAP America, Inc..
Cisco ASA 5500 Series by Cisco Systems, Inc..
The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more...
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The Business Case for Outsourcing Software Testing to a Separate Vendor by LogiGear Corporation

January 2006 - (Free Research)
This whitepaper will explore the single-source, and the multi-source approach to application development, highlighting the advantages and disadvantages of each, and pointing out the distinct advantages that multi-sourcing has over single-sourcing. 
(WHITE PAPER) READ ABSTRACT |

How to Make Magic with VoIP: Weighing the Options by Cisco Systems, Inc.

January 2011 - (Free Research)
VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business. 
(WHITE PAPER) READ ABSTRACT |

Deliver Cost-Effective, Quality Care by Outsourcing Transcription by Nuance

December 2012 - (Free Research)
Learn about a full-service, outsourced transcription option for healthcare enterprises that combines speech recognition with transcription services, enabling you to produce and deliver cost-effective, timely, and high-quality clinical documentation. 
(WHITE PAPER) READ ABSTRACT |

WEALTH MANAGER'S TAKE ON OUTSOURCING by Wipro Technologies

February 2008 - (Free Research)
Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers' processes, quality standards, cost efficiency and knowledge. 
(WHITE PAPER) READ ABSTRACT |

Using Code Quality Metrics in Management of Outsourced Development and Maintenance by McCabe Software, Inc.

March 2009 - (Free Research)
This paper provides answers to basic questions relating to the management of outsourced development and maintenance. What is the metrics approach to managing sub-contractors? What is the quality of the code expected to be that has been developed by the sub-contractor? Read on for the answers to these and other important considerations. 
(WHITE PAPER) READ ABSTRACT |

How the Carle Foundation Eliminates Documentation Costs and Preserves Jobs by Nuance

December 2012 - (Free Research)
This case study reveals how the Carle Foundation lowered transcription costs without compromising quality and preserved jobs by outsourcing and onboarding with Nuance Transcription Services. 
(CASE STUDY) READ ABSTRACT |

Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness by LogiGear Corporation

August 2008 - (Free Research)
This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing. 
(WHITE PAPER) READ ABSTRACT |

Financial Opportunities of Human Resources Outsourcing by TriNet

December 2007 - (Free Research)
This white paper will explore the financial benefits from contracting with a PEO based on industry best practices. 
(WHITE PAPER) READ ABSTRACT |

UK Service Provider Performance and Satisfaction 2012 by ComputerWeekly.com

September 2012 - (Free Research)
This exclusive report from KPMG assesses UK organisations' satisfaction with their outsourcing service providers and looks at outsourcing trends in 2012. 
(IT BRIEFING) READ ABSTRACT |

What Emerson Hospital Gains By Outsourcing Transcription by Nuance

December 2012 - (Free Research)
Access this case study today to learn how the right outsourced transcription service enabled Emerson Hospital to reduce turnaround time from days to hours while also cutting costs by 50%. 
(CASE STUDY) READ ABSTRACT |

VOIP Without The Hype: What Businesses Need To Know by Fonality

December 2010 - (Free Research)
Like the cellular phenomenon, consumers are rushing to VoIP even though audio quality and reliability aren't yet what they are with traditional landlines. That aside, the value of VOIP has resonated with consumers. Read this white paper and discover what every business needs to know before signing on to VoIP. 
(WHITE PAPER) READ ABSTRACT |

Making Data Work: Addressing Data Quality at the Enterprise Level by Informatica

January 2008 - (Free Research)
Achieving and maintaining high-quality data are critical to efficient IT and business operations, as well as to the success of strategic business initiatives and to your company's long-term competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Minimizing Code Defects to Improve Software Quality and Lower Development Costs by IBM

March 2009 - (Free Research)
This paper talks about why it's important to take a proactive approach to improving overall code quality using static and dynamic analysis. It then shows how IBM Rational Software Analyzer and IBM Rational PurifyPlus software can be used together to reduce the number of defects in your company's code. 
(WHITE PAPER) READ ABSTRACT |

UK IT priorities 2012 by ComputerWeekly.com

August 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies. 
(IT BRIEFING) READ ABSTRACT |

Evolving Security: 5 Reasons to Outsource Network Security Management in Today's Threat Environment by XO Communications

April 2012 - (Free Research)
Discover five reasons why outsourcing your network security management can help you combat malware, hackers, and the evolving threat landscape. 
(WHITE PAPER) READ ABSTRACT |

Mitigating Supply Chain Risk Using Collaborative Technology by Infinity QS

May 2007 - (Free Research)
This whitepaper addresses the trends surrounding Supply Chain Risk Management (SCRM) and the strategies that manufacturers are using to mitigate risk from their supply network. It contains a case study about how one manufacturer is viewing real-tim... 
(WHITE PAPER) READ ABSTRACT |

Next-Generation Managed Services: The Key to Business Transformation by Alcatel-Lucent

August 2010 - (Free Research)
This paper will address various transformational managed services business model options such as Managed Infrastructure, Managed End to End Services Operations and Full Outsourcing (Virtual Telco), and how they help Communications Service Provider achieve not only cost transformation but also business transformation. 
(WHITE PAPER) READ ABSTRACT |

High-Quality, Scalable Video Communication for Any Context by Vidyo, Inc.

May 2014 - (Free Research)
This exclusive white paper takes an in-depth look at a software platform that enables you to embed point-to-point and interactive multi-point video, audio, and collaboration inside your own applications, workflows and web portals, allowing you to deliver the right communication when and where you need it. 
(WHITE PAPER) READ ABSTRACT |

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix

July 2008 - (Free Research)
Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording. 
(WHITE PAPER) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com

September 2012 - (Free Research)
First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

Gartner: The future of videoconferencing by ComputerWeekly.com

September 2010 - (Free Research)
With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach. 
(WHITE PAPER) READ ABSTRACT |

Delivering Quality Leads, Not Just Quantity: The Interactive Value of Webinars by Citrix Online

December 2008 - (Free Research)
Using interactive media such as Webinars can help marketers effectively balance quality with quantity when it comes to lead generation. Download the white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Looking to a New Day in Optical Character Recognition (OCR): A Success Story by ABBYY

April 2010 - (Free Research)
Read this paper to learn how when Apex CoVantage needed a more sophisticated OCR solution they turned to the ABBYY FineReader Engine and started seeing the benefits almost immediately and continue to experiencing them every day. 
(CASE STUDY) READ ABSTRACT |

Trusted Partners Create Options for Growth by Alcatel-Lucent

August 2010 - (Free Research)
Today’s realities make business transformation no longer about if and when it will happen. The questions now are: How? How fast? Can it be done efficiently and effectively? The answers lie in an outsourcing strategy that shares benefits and manages risks. Read this paper to find out so much more. 
(WHITE PAPER) READ ABSTRACT |

Application Testing Survey Results by AdvizeX Technologies

March 2014 - (Free Research)
Software testing is a critical component of application delivery -- no matter what industry you're in -- in order to ensure applications meet your business needs. Unfortunately, software testing is often underfunded -- so how are successful organizations balancing budgets with testing strategies? 
(WHITE PAPER) READ ABSTRACT |

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