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Airline Personnel Fain Quick, Easy Access to Flight Information on Blackberry Smartphones by BlackBerry
February 25, 2009 - (Free Research)
When Sun Country Airlines needed a solution to give employees data about flights and information to improve customer service and operations management, they turned to Blackberry. The Solution? Six highly useful applications were created for 50 BlackBerry smartphones to help airline employees check everything from delayed flights to lost baggage.
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Case Study: Using A Virtualization Solution, Continental Airlines Streamlines Operations, Cuts Costs by Microsoft Corporation India Pvt Ltd
April 09, 2009 - (Free Research)
Continental Airlines deployed a beta release of Windows Server 2008 R2 Datacenter to expand its virtualized server and desktop infrastructure. By using improved Hyper-V™ technology and Remote Desktop Services, Continental expects to increase system uptime, implement new services in minutes, and save up to U.S. $1.5 million a year.
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Extreme Rules of Snowboarding by InRule Technology
January 27, 2010 - (Free Research)
A business must be decisive, based on decisions that are accurate, timely, easily changed. Business rule technology manages & executes complex business logic, provides easier authoring & effective integration for .NET developers and architects. InRule® leverages investments in key Microsoft technologies including Visual Studio and Word.
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Understanding How Technology Can Support Manufacturing Quality by Apriso Corporation
November 02, 2009 - (Free Research)
In this expert podcast, industry analyst Simon Jacobson discusses the best starting point for a quality improvement initiative within a manufacturing plant, explores what types of software and technology can be used for support, explains why the IT team plays a key role in its success, offers tips on how to reduce error rates, and more.
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Service Portfolio Management: Manage IT For Business Value by CA
October 12, 2009 - (Free Research)
Read this paper to learn how Service Portfolio Management can be implemented to achieve and show evidence of improved business satisfaction, reduced waste, reduced cost, and enhanced service quality. IT can better select strategic investments and maximize business value.
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Effective Data Quality Program Management: Tips and Advice by DataFlux Corporation
January 25, 2010 - (Free Research)
In this 12 minute podcast, get expert advice for successfully leading data quality management initiatives. Find out more about data quality program planning, required skill sets and common challenges.
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Application Server Quality: Review Your Assumptions by JBoss, a Division of Red Hat
April 25, 2008 - (Free Research)
Application development professionals have better platform options to choose from than they might think. In this Forrester Research report, you'll learn about factors you should consider as application platforms evolve, four criteria that application development professionals should examine when selecting application server products, and more...
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Measuring Call Center Key Performance Indicators To Optimize Cost, Quality by Contactual, Inc.
February 15, 2010 - (Free Research)
In a recent interview, SearchCRM.com spoke with Eric Zbikowski, co-founder and managing partner at MetricNet, LLC, a provider of performance metrics and scorecards for corporations worldwide to learn tips for measuring call center KPIs without sacrificing call quality.
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Master Data Management and Data Quality by Datactics
January 28, 2010 - (Free Research)
MDM is not just a technology problem. It consists of both creating and maintaining Master Data based on its relevance to business processes. This paper introduces MDM solutions and the benefits of the MDM solution with an integrated data quality component.
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Data Quality : A Survival Guide For Marketing by SAP America, Inc.
June 02, 2009 - (Free Research)
Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework.
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Overall Approach To Data Quality ROI by SAP America, Inc.
June 02, 2009 - (Free Research)
Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company as a whole. This paper from Business Objects examines an overall approach to data quality ROI including 6 key steps to help you realize tangible ROI on your data quality initiative.
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SAP® BusinessObjects Data Services: One Product For Data Quality and Data Integration by SAP America, Inc.
June 02, 2009 - (Free Research)
Introducing SAP® BusinessObjects Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency.
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Developing A Universal Approach To Cleansing Customer And Product Data by SAP America, Inc.
June 02, 2009 - (Free Research)
Data quality has always been an important issue for companies, and this
is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.
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Data Quality Strategy: A Step-by-Step Approach by SAP America, Inc.
February 01, 2010 - (Free Research)
In order to fully realize the benefits of their investments in enterprise computing systems, organizations must have a detailed understanding of the quality of their data. And those organizations that approach this issue strategically are those that will be successful. This paper explores strategy in the context of data quality.
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Building a Data Quality Scorecard for Operational Data Governance by DataFlux Corporation
June 2008 - (Free Research)
Operational data governance is the process of evaluating data to see if data effectively satisfies the organization's business needs. This is measured with a "data quality scorecard", a management tool for monitoring organizational performance.
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De-Risking Data Migration: The Case for Data Quality Technology by DataFlux Corporation
January 2010 - (Free Research)
This paper provides practical advice that will help the reader understand the pivotal role data quality technology must play in a data migration and describes five distinct implementations of data quality technology in detail.
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Data Quality and Cost Reduction by DataFlux Corporation
January 2010 - (Free Research)
This paper reviews aspects of cost reduction and examines some typical financial accounting expense categories. This paper also looks at how data quality services can be applied in those examples to reduce expenses, and examines the potential for applying data quality management as a way to manage and reduce organizational expenses.
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