Automation is sometimes seen as a cure-all for IT departments looking to cut costs, but IT pros who implement this technology need to be sure they apply it correctly to really save money. This e-guide from SearchDataCenter.com, explores which mistakes are common when it comes to implementing automation. 

The notion of service level management is fundamental to business success. Why? Because service level management drives customer satisfaction and retention. In this webcast, learn how to meet SLAs through different strategies such as testing, quality control and capacity management. 

The cloud has the potential to radically change e-discovery. Cloud applications can help data integration and reporting, and eliminate redundancy and disparate data management apps in the enterprise. However, the cloud also increases security risks and introduces some loss of data control. 

This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis. 

IT service management is filled with complexity due to outsourcing, cloud technologies and customer demands. Watch this webcast to uncover 5 strategies for optimizing your IT services and improving business process management. 

In this guide you will learn the most commonly used business analysis and project management terms and how to better communicate with business analysis and project management professionals. 

Cloud computing is one of the hottest topics in IT today, but many IT professionals are struggling to determine how best to achieve cloud's promises of agile deployment and elastic capacity without losing control over data, security, and quality of service. 

This white paper outlines a methodology for comparing the total cost of ownership (TCO) of endpoint management technologies including IBM Tivoli Endpoint Manager. Learn why the TCO of Tivoli Endpoint Manager is much lower than other solutions on the market, delivering superior functionality at a fraction of the cost of competitive offerings. 

Download this free white paper to learn how platform-as-a-service private cloud offers enterprises one of the best ways to take advantage of cloud computing. 

This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

The term "financial close" describes a corporation's ability to complete its accounting cycles and produce financial statements for internal management and external legal reporting. This paper identifies solutions to help organizations improve and sustain their close times and address the challenges associated with automating internal controls