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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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World Class Customer Service in the Cloud by Oracle Corporation

August 02, 2013 - (Free Research)
In today's hyper-competitive market, the key differentiator is the ability to deliver multichannel customer service consistently. And due to tight budgets, many of the world's most successful organizations choose to deliver customer service in the cloud. Read on to discover the benefits of this approach. 
(WHITE PAPER) READ ABSTRACT |

Agile, Secure, Reliable: World Class Customer Service in the Cloud by Oracle Corporation UK Ltd

April 17, 2013 - (Free Research)
Delivering top-notch service on a budget and tight deadlines is a challenge for even the most successful organizations, so many companies are moving to the cloud for CRM initiatives. Check out this informative e-book from Oracle to discover the business benefits and IT advantages of CRM in the cloud, a platform for implementation, and more. 
(EBOOK) READ ABSTRACT |

Bowen & Groves Honored in Fifth Annual International Business Awards(SM) by Bowen & Groves

July 2008 - (Free Research)
Bowen & Groves the developer of M1 by B&G™ a leading Manufacturing ERP System has earned a Certificate of Finalist Recognition for Best Support Organization and Best Product Development Department in the 2008 International Business Awards. 
(WHITE PAPER) READ ABSTRACT |

Achieve process innovation through business process management by IBM

November 2013 - (Free Research)
The reality of today's empowered consumer has made it imperative for you to provide superior customer interactions at every opportunity. What is needed is a holistic approach to business process to serve the goal of delivering a world class customer experience. 
(WHITE PAPER) READ ABSTRACT |

Stopping Inbound and Outbound Threats: Juniper Networks Firewall/IPSec VPN with Unified Threat Management (UTM) by Juniper Networks, Inc.

September 2008 - (Free Research)
Juniper Networks firewall/VPN appliances include UTM features that are backed by world class technology partnerships. 
(WHITE PAPER) READ ABSTRACT |

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland by IBM

December 2010 - (Free Research)
Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi. 
(CASE STUDY) READ ABSTRACT |

What Distinguishes World Class Manufacturing Companies by NetSuite

December 2011 - (Free Research)
This webcast discusses the challenges faced by manufacturers and the characteristics that make top enterprises stand out from the pack. 
(WEBCAST) READ ABSTRACT |

Gartner Middle East CIO Leadership Forum by Gartner

January 2011 - (Free Research)
Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice. 
(WHITE PAPER) READ ABSTRACT |

Driving Down the Total Cost of Protection by Kaspersky Lab

November 2010 - (Free Research)
In recent years there has been an exponential growth in malware proliferation around the world. Over 30,000 new threats hit the wire each day, requiring more than 3,500 new malware signatures being released daily by anti-malware companies. Read this white paper to learn about Kaspersky's world class, yet affordable anti-malware protection systems. 
(WHITE PAPER) READ ABSTRACT |

Leaders and Laggards in the Digital Economy by ComputerWeekly.com

March 2012 - (Free Research)
The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it. 
(IT BRIEFING) READ ABSTRACT |

Honeywell Schedules Big Profits for its Clients with FICO Xpress Optimization Suite by FICO

March 2011 - (Free Research)
In this case study learn how Honeywell used FICO Xpress Optimization Suite solution – a world class optimization software that’s transparent to the end user – to improve scheduling decisions. 
(CASE STUDY) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Best Buy Supports New Line of Business and World-Class Sales Force by Microsoft

August 2010 - (Free Research)
In this case study you’ll learn how Best Buy for Business considered several options, including expanding its internally developed retail application, adopting a hosted CRM solution through Salesforce.com, or implementing Microsoft Dynamics™ CRM. In the end, the solution was clear. 
(CASE STUDY) READ ABSTRACT |

Essential Data Protection and Disaster Recovery for Your Infrastructure by Iron Mountain

December 2011 - (Free Research)
Take a look at this exclusive resource to find out the key features of this vendor's backup solution, and calm your worries about implementing a successful disaster recovery solution. 
(DATA SHEET) READ ABSTRACT |

Modern Developer Tools for IBM i and Power Systems by IBM

May 2010 - (Free Research)
Join us for a demonstration of the Tools and ALM Solutions for the IBM I and Power Systems. Learn how these tools apply to your IT environment and how to identify and use the right tools and modernization strategy. 
(WEBCAST)

Trends in Enterprise Mobility by ComputerWeekly.com

April 2013 - (Free Research)
This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working. 
(WHITE PAPER) READ ABSTRACT |

Big data and analytics for a holistic customer journey by IBM

August 2013 - (Free Research)
In the modern business world, customer experience is everything. To re-align your customer-engagement initiatives around this new reality, you will need a clear roadmap for where to start and how to proceed. Access this white paper today for discussion and case studies on how you can use big data analytics to enhance experience. 
(WHITE PAPER) READ ABSTRACT |

Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc.

February 2006 - (Free Research)
Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration by SAP America, Inc.

June 2009 - (Free Research)
Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency. 
(WHITE PAPER) READ ABSTRACT |

Cisco Tidal Enterprise Scheduler and Informatica Data Integration: Deliver Timely, Trusted, and Relevant Data by Cisco Systems, Inc.

January 2011 - (Free Research)
Combining Informatica’s world-class data integration platform with Cisco® Tidal Enterprise Scheduler helps organizations gain a competitive advantage in today’s global information economy by providing relevant and trustworthy information to support their business decisions. Continue reading to learn more. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com

May 2012 - (Free Research)
In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now. 
(EZINE)

The Global ICT Supplier Top 50 by ComputerWeekly.com

August 2012 - (Free Research)
This report from Booz & Co evalutes the 50 largest publicly traded suppliers of ITC products and services and assesses their readiness to meet the demands of an increasingly digital world. 
(ESSENTIAL GUIDE) READ ABSTRACT |

What Every HR Manager Needs to Know about Online Benefits Enrollment by Sage Abra

March 2008 - (Free Research)
When selecting and deploying an online benefits enrollment solution, there are many factors to take into consideration. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com

May 2013 - (Free Research)
Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM). 
(ESSENTIAL GUIDE) READ ABSTRACT |

B2B Collaboration: Assessing the ROI of Process Integration Business Value Research Series by Sterling Commerce Manufacturing Solutions

March 2008 - (Free Research)
Business and IT leaders are under increasing pressure to improve B2B collaboration and the electronic communication capabilities of their organizations. This report looks at the key drivers for B2B collaboration in both the purchase-to-pay and... 
(WHITE PAPER) READ ABSTRACT |

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