WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

Constellation Energy Group by EMC Corporation June 2008 - (Free Research) In its quest to fully leverage the new technologies, Constellation energy realized it needed to integrate them to one another, as well as integrate them with other business processes and applications.  (WHITE PAPER) READ ABSTRACT |

CSC Germany Expands Digital Faxing via Open Text Fax Server Integrated with Lotus Notes and SAP by OpenText October 2010 - (Free Research) This case study discusses how CSC used Open Text Fax Server, Fax Server Connector for Lotus Notes, and Fax Server Connector for SAP to resolve their long standing fax problems.  Read on to learn all the benefits they experienced from Open Text and learn how you can experience the same benefits.  (CASE STUDY) READ ABSTRACT |

Getting Control of Electronic Discovery by FTI Technology December 2008 - (Free Research) This ESG analyst paper discusses the challenges posed by electronic discovery processes, current methods of dealing with these issues, and the potential cost savings that companies could achieve if they choose to invest in technology to help expedite the entire operation.  (ANALYST REPORT) READ ABSTRACT |

Workday Procurement Product Preview by Workday March 2013 - (Free Research) Workday offers cloud-based SaaS solutions to a broad range of HR and finance challenges. Check out this video to discover what your company can achieve with comprehensive procurement solutions.  (VIDEO) READ ABSTRACT |

Best Practices for Developing SaaS ERP RFPs and SLAs by Sage Software February 2012 - (Free Research) Developing a Software as a Service (SaaS) enterprise resource planning (ERP) request for proposal (RFP) is different from on-premise, requiring more attention to the vendor’s financial viability. In this expert guide, readers will get advice on the right questions to ask when purchasing SaaS ERP.  (EGUIDE) READ ABSTRACT |

SAP NetWeaver Business Process Management Resource Center by SAP America, Inc. August 2011 - (Free Research) Visit this resource center now to access videos, white papers and more about the features and benefits of one such BPM tool. Included is a 'request a quote' feature which will allow you to gauge the costs associated with such a project without committing to any purchase.  (RESOURCE CENTER) READ ABSTRACT |

SAP NetWeaver Business Process Management by SAP AG September 2011 - (Free Research) Visit this resource center now to access videos, white papers and more about the features and benefits of one such BPM tool. Included is a 'request a quote' feature which will allow you to gauge the costs associated with such a project without committing to any purchase.  (RESOURCE CENTER) READ ABSTRACT |

Digital Certificates and the Apache Web Server by Thawte Inc. May 2013 - (Free Research) This guide offers support on how to test, purchase, install, and use digital certificates for SSL connections on your Apache web server. View now to learn more.  (WHITE PAPER) READ ABSTRACT |

Supply Chain Management in Kraft by Board International June 2008 - (Free Research) In order to maintain its market leadership, Kraft Food's products should reach their destinations faster and faster, but in the most effective way.  (CASE STUDY) READ ABSTRACT |

Developer Issue Tracker by BlackBerry May 2010 - (Free Research) Through Developer Issue Tracker, BlackBerry® developers can understand what issues exist in the market today, the potential workarounds and timelines for fixing those issues.  (ASSESSMENT TOOL)

How to write a RFP for Master Data Management: 10 Common Mistakes to Avoid by Siperian, Inc. September 2007 - (Free Research) Critical master data management (MDM) functionality can be easily overlooked when request for proposals (RFPs) are narrowly focused on a single business data type. Ensure success by avoiding 10 costly mistakes when writing your RFP.  (WHITE PAPER) READ ABSTRACT |

e-Book: Chapter 4 - ESI Datamap: Managing Litigation Risk by Symantec Corporation July 2008 - (Free Research) This whitepaper explains how an ESI data map serves as a unifying document that ties together information about record locations, litigation hold instructions and retention. Businesses that create an ESI data map their risk of e-discovery noncompliance.  (BOOK) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Desktops: Corporate IT Buying Behavior & Customer Satisfaction Survey by Dell, Inc. and Intel® June 2009 - (Free Research) This Technology Business Research (TBR) study examines the results of the corporate desktop satisfaction competition for Q1 of 2009, for which Dell ranked in the top position. Read this to learn about each brand's competitive strengths, weaknesses, challenges, and overall satisfaction rankings.  (ANALYST REPORT) READ ABSTRACT |

Improving the Customer Experience by Consona Corporation June 2011 - (Free Research) This SearchCRM.com expert E-Guide explores effective strategies for helping improve the customer experience through knowledge management tools and various social CRM channels. Read this E-Guide to learn how to integrate and strategize these tools for an improved customer experience.  (EGUIDE) READ ABSTRACT |

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity.  (SOFTWARE PRODUCT)

Securing microsoft exchange 2010 With Thawte SSL Certificates by Thawte Inc. July 2011 - (Free Research) Security continues to be a facet of Exchange technology that must be managed, and your secure sockets layer (SSL) certificates are the key to managing security for Exchange servers. Access this expert white paper now to get an overview of SSL certificates for Exchange 2010.  (WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Seven Practical Steps to Help You Run Your On-Premise Cloud Like a Business by Apptio December 2010 - (Free Research) This informative paper outlines how IT can transform itself into a true service provider by implementing an on-premise cloud. It offers practical advice on how to run that on-premise cloud like a business in seven steps, allowing you to monitor performance and drive transparency into the total cost of delivering each IT service.  (WHITE PAPER) READ ABSTRACT |

Accelerate Innovation & Productivity with Rapid Prototyping and Development: Model New Ideas, Land More Business, and Control Costs by Attivio, Inc. February 2010 - (Free Research) This paper discusses how a new generation of platforms in the application stack is designed to both deliver a specific layer of functionality and enable rapid prototyping, allowing development teams to focus their efforts on the value they add and gain time for more innovation.  (WHITE PAPER) READ ABSTRACT |

Establish a Strategic Advantage in Managing Change by IBM August 2010 - (Free Research) Join Sue Green, Market Manager for IBM Rational Systems at this webcast as she shows you a structured approach to seizing opportunity and managing change amid the fast pace world and complexity of smarter product development.  (WEBCAST)

Riverbed Stingray Traffic Manager VA Performance on vSphere 4 by Riverbed Technology, Inc. January 2012 - (Free Research) Cloud infrastructure platforms like VMware vSphere 4.0 can benefit from load balancers that connect users to the most suitable datacenter. This white paper outlines how the Riverbed Stingray Traffic Manager Virtual Appliance (VA) improves traffic performance compared to a Linux install.  (WHITE PAPER) READ ABSTRACT |

Navy Federal Credit Union becomes trusted advisor with Infor by Infor December 2012 - (Free Research) Providing your customers with accurate, timely, pertinent information is the cornerstone of success for any client-based business. Check out this brief case study to lean how Navy Federal Credit Union implemented a cross-servicing platform to monitor customer interactions and provide more relevant services and information to their clients.  (CASE STUDY) READ ABSTRACT |

Gilt Groupe Triples Web Traffic within a year with Riverbed Stingray by Riverbed Technology, Inc. November 2011 - (Free Research) With over 5,000 requests per second during peak periods, online retailer Gilt Groupe could lose a large percentage of its daily profits in just 10 minutes of downtime. After choosing the Riverbed Stingray Traffic Manager as its load balancing solution, visits to the site have increased thanks to improved customer satisfaction.  (CASE STUDY) READ ABSTRACT |

A Buyer's Guide to Data Loss Protection Solutions by Websense, Inc. July 2011 - (Free Research) Selecting an DLP solution can be a challange and it is important to find one that provides the right amount of coverage for your business. View this guide for list of recommended features and capabilities to consider when searching for the right DLP solution.  (WHITE PAPER) READ ABSTRACT |

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