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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Eliminating Downtime Helps Alexandria Police Department Keep the Peace by Neverfail March 07, 2013 - (Free Research) Access this two-page case study to learn how the Alexandria, VA Police Department eliminated downtime in order to maintain constant communication between the officers and dispatchers.  (WHITE PAPER) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware August 12, 2009 - (Free Research) Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more  (WEBCAST) READ ABSTRACT |

Pay-As-You-Grow: investment protection and elasticity for your network by Citrix September 07, 2011 - (Free Research) Enterprise IT teams are being challenged to increase overall IT flexibility and business agility by incorporating emerging cloud technologies into their next generation datacenter architectures. Citrix created NetScaler Pay-As-You-Grow a simple licensing model that provides on-demand elasticity, avoids costly hardware purchases and upgrades.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Special Report: 2010 Data Storage Spending Plans Among European IT Professionals by EMC Backup and Recovery Solutions November 23, 2010 - (Free Research) In an effort to gauge where storage professionals in Europe are planning to spend their budgets in the coming months, we recently conducted a Purchasing Intentions survey among our European readers, similar to the Purchasing Intentions survey conducted twice a year by Storage magazine and SearchStorage.com. Read on to learn more.  (EGUIDE) READ ABSTRACT |

General Backup Purchasing Considerations by Quantum Corporation December 2008 - (Free Research) This chapter discusses the process of evaluating and purchasing backup products. Also discussed are the issues to be aware of during this process, such as recovery deadlines, scalability, security, and more.  (WHITE PAPER) READ ABSTRACT |

When Purchasing NAS Products, Look Before You Leap by HP & Intel® June 2011 - (Free Research) This guide reaches beyond the obvious issues of pricing, management, and support and explores important points to keep in mind during any NAS purchase. After reading this E-Guide you will have a better understanding of NAS and how to go about purchasing the right tools for your needs. Check out this expert E-Guide to learn more!  (EGUIDE) READ ABSTRACT |

Storage Consolidation Tools by Dell, Inc. June 2008 - (Free Research) This first chapter of the All-in-One Guide on Storage Consolidation covers purchasing criteria and product specs for consolidation technologies such as NAS, disk arrays, data migration tools and virtualization software.  (WHITE PAPER) READ ABSTRACT |

Automating Complete PO Document Packages by Esker Inc. July 2008 - (Free Research) Esker DeliveryWare offers a comprehensive solution that streamlines document processes by eliminating inefficient steps, automating information exchange regardless of source or delivery type.  (WHITE PAPER) READ ABSTRACT |

Modern Infrastructure: November 2012 by SearchDataCenter.com November 2012 - (Free Research) This second issue of the Mi E-zine continues with its strategy of not just supporting IT pros, like you, as you make infrastructure purchasing decisions, but on providing vendor-neutral advice on the infrastructure you can – and can't – get away with NOT purchasing.  (EZINE) READ ABSTRACT |

3PAR Thin Technologies by 3PAR November 2009 - (Free Research) 3PAR Thin Provisioning software improves storage system efficiency and optimizes capacity utilization system-wide. No more up-front capacity allocation. No more dedicating resources for each application. No more paying to power, house, and cool disks you may not need for months or years to come, or may never actually need.  (PRODUCT OVERVIEW) READ ABSTRACT |

E-Guide: Best Practices for BI Software Purchases in Manufacturing by Dell, Inc. July 2012 - (Free Research) There is great potential for manufacturers to get ahead of the competition by leveraging business analytics or "BI". However, there are several considerations that manufacturers need to keep in mind in order to achieve a successful BI implementation. Read this expert e-guide to learn best practices for addressing these key considerations.  (EGUIDE) READ ABSTRACT |

Intelligent Document Automation Increases Purchasing Process Efficiency with SAP Systems by Esker Inc. January 2008 - (Free Research) Purchasing is an essential business process that often remains bound to manual document delivery. Discover how document automation can help SAP users increase operational efficiencies and customer satisfaction and also improve supplier relationships.  (WHITE PAPER) READ ABSTRACT |

How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase by IQMS December 2008 - (Free Research) This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future.  (WHITE PAPER) READ ABSTRACT |

Dell Software Inventory & Usage Management by Dell, Inc. and Intel® October 2009 - (Free Research) The Dell Software Inventory & Usage Management service automates software and hardware asset discovery and reporting, monitors software usage and helps simplify software license compliance helping managers to control IT costs, reduce software license compliance risks, and make informed decisions regarding software purchasing...  (DATA SHEET) READ ABSTRACT |

IBM Analytic Answers for Retail Purchase Analysis and Offer Targeting by IBM March 2013 - (Free Research) This resource introduces a portfolio of cloud-based strategies that allow organizations of all shapes and sizes to benefit from advanced analytics – without the need for infrastructural changes, expensive software, or analytics expertise.  (WHITE PAPER) READ ABSTRACT |

How to Build a Business Case for ERP in Today’s Economy by Sage Software February 2012 - (Free Research) This expert guide helps you build a solid business case for ERP including important questions to ask, how to define your business needs, comparing in-house ERP to Software as a Service (Sass), upgrade options, and more.  (EGUIDE) READ ABSTRACT |

About to Buy Guide: Mobile Device Management Software by Symantec Corporation March 2012 - (Free Research) Are you in the market for a mobile device management (MDM) software solution? Be sure to read this e-book from SearchConsumerization.com first for help making a more informed purchasing decision.  (EBOOK) READ ABSTRACT |

HP Data Protector Software Advanced Backup to Disk Integration with Virtual Tape Libraries White Paper by Hewlett-Packard Company December 2008 - (Free Research) This white paper provides a better understanding of the integration of HP Data Protector Software with Virtual Tape Libraries by utilizing the Advanced Backup to Disk functionality available with the HP Data Protector Software.  (WHITE PAPER) READ ABSTRACT |

Ensure Best Price and Contract Compliance Now Delivered in real-time with Big Data analytics by Oversight Systems September 2012 - (Free Research) Traditional procurement and financial analytics practices lack the visibility today's businesses need, and can lead to millions of wasted dollars. Check out this paper to learn about an innovative financial analytics tool that can help monitor and analyze purchase data to ensure prices and contracts are being met.  (WHITE PAPER) READ ABSTRACT |

Know the Rules: Workforce Management Best Practices by Infor February 2012 - (Free Research) Before purchasing workforce management (WFM) software it's important to know exactly what you expect it to accomplish. If you're not sure how to begin, becoming familiar with WFM best practices is a good place to start. Read this expert guide to learn some of the best strategies for getting the most out of your WFM software.  (EGUIDE) READ ABSTRACT |

E-guide: Top Tips for Today’s Archiver by Symantec Corporation October 2011 - (Free Research) Check out this E-Guide from SearchDataBackup.com to learn how to choose a data archiving strategy and if using tape or disk is the best archiving method for your business. Also learn other archiving best practices to keep in mind.  (EGUIDE) READ ABSTRACT |

E-Book: Best Practices for Buying Business Intelligence Technology by IBM January 2011 - (Free Research) The BI market offers a dizzying array of technology options. From collecting organizational requirements, writing RFPs, conducting evaluations and running proof of concept projects, there is a lot involved in BI purchases. Read on to get straightforward advice from industry analysts and expert practitioners.  (EBOOK)

E-Book: Navigating the Data Warehouse Appliance Selection and Purchase Process by Oracle Corporation May 2011 - (Free Research) In this E-Book, IT and data warehousing professionals and business executives involved in data warehouse purchases will get an overview of data warehouse appliance trends and practical advice on how to evaluate and choose the right appliances for their organizations.  (EBOOK) READ ABSTRACT |

Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation April 2011 - (Free Research) The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.  (WHITE PAPER) READ ABSTRACT |

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