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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM

March 31, 2011 - (Free Research)
In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 
(ANALYST BRIEF) READ ABSTRACT |

Consumer Web Portals: Platforms at Significant Security Risk by EMC Corporation

December 31, 2013 - (Free Research)
This profile of business-to-consumer (B2C) security decision-makers in the financial services, healthcare, government, and online merchant sectors evaluates security around consumer portals based on market data and a custom study of the same audience. 
(WHITE PAPER) READ ABSTRACT |

Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)
Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 
(WHITE PAPER) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 12, 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Consumer Web Portals: Platforms At Significant Security Risk by RSA, The Security Division of EMC

December 31, 2013 - (Free Research)
These survey results show just how badly affected some organizations were due to weak authentication, authorization, and fraud detection strategies. Click through to learn why a strong security posture is a must. 
(WHITE PAPER) READ ABSTRACT |

Put your business in motion. Become a mobile enterprise. by IBM

April 30, 2013 - (Free Research)
Forward-thinking companies realize that in order to improve customer experience and business performance, they need to make their services, products, and strategies available to the mobile consumer at all times. In this helpful resource, learn how to overcome some of the most common challenges surrounding mobile engagement. 
(WHITE PAPER) READ ABSTRACT |

Geoffrey Moore on Application Transformation –Part 2 by Hewlett-Packard Company

July 05, 2012 - (Free Research)
Watch this video featuring renowned author and venture capitalist Geoffrey Moore as he discusses the future of enterprise IT and specifically how your application strategy can take full advantage of the latest tools and technology from mobile, the cloud, social media and more. 
(WEBCAST) READ ABSTRACT |

Smart phone, smarter service. by ComputerWeekly.com

August 24, 2012 - (Free Research)
Quocirca analysts, Rob Bamforth and Clive Longbottom, offer advice to businesses on exploiting smart phones as a channel to reach customers and clients. 
(ANALYST REPORT) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com

July 31, 2012 - (Free Research)
This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology. 
(ANALYST BRIEF) READ ABSTRACT |

Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research)
With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 
(ANALYST BRIEF) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

Purchase Intentions – Summer 2013 Europe by TechTarget

March 18, 2014 - (Free Research)
Making the right purchasing decisions is a daunting task, especially when it concerns the well-being of your organizations network. By taking this brief survey you will gain access to this exclusive guide based off a survey completed by over 600 respondents on purchase intentions. Learn what drives purchases, what is being purchased, and much more! 
(RESOURCE)

Purchase Intentions – Summer 2013 Europe by TechTarget

March 18, 2014 - (Free Research)
Making the right purchasing decisions is a daunting task, especially when it concerns the well-being of your organizations network. By taking this brief survey you will gain access to this exclusive guide based off a survey completed by over 600 respondents on purchase intentions. Learn what drives purchases, what is being purchased, and much more! 
(RESOURCE)

Automating Complete PO Document Packages by Esker Inc.

July 2008 - (Free Research)
Esker DeliveryWare offers a comprehensive solution that streamlines document processes by eliminating inefficient steps, automating information exchange regardless of source or delivery type. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Server Purchasing - Trends and considerations for buying new server hardware by Dell, Inc. and AMD

November 2010 - (Free Research)
In this e-guide from SearchWindowsServer.com, learn about key trends driving server purchases in today’s market. Gain expert insight into what benchmarks and considerations you should evaluate when making a server purchase. 
(EGUIDE) READ ABSTRACT |

Server Hardware Purchasing Considerations by SearchDataCenter.com

August 2011 - (Free Research)
In this expert e-guide from SearchDataCenter.com, learn key considerations to evaluate before purchasing new server hardware. Find out what questions you should be asking and gain the knowledge you need to be confident in your server purchase. 
(EGUIDE) READ ABSTRACT |

Intelligent Document Automation Increases Purchasing Process Efficiency with SAP Systems by Esker Inc.

January 2008 - (Free Research)
Purchasing is an essential business process that often remains bound to manual document delivery. Discover how document automation can help SAP users increase operational efficiencies and customer satisfaction and also improve supplier relationships. 
(WHITE PAPER) READ ABSTRACT |

Is it Time to Purchase a new ERP? by Epicor Software Corporation

February 2012 - (Free Research)
With careful selection, planning, and aggressive goal setting, you can operate pain-free and better than ever by implementing a new ERP. This whitepaper lays a solid foundation for those contemplating a purchase. 
(WHITE PAPER) READ ABSTRACT |

Mobile Optimization – It’s Now or Never by AT&T Corp

September 2011 - (Free Research)
Read this article to discover best practices for creating a a consumer-friendly, mobile shopping experience. 
(WHITE PAPER)

E-Guide: Special Report: 2010 Data Storage Spending Plans Among European IT Professionals by EMC Backup and Recovery Solutions

November 2010 - (Free Research)
In an effort to gauge where storage professionals in Europe are planning to spend their budgets in the coming months, we recently conducted a Purchasing Intentions survey among our European readers, similar to the Purchasing Intentions survey conducted twice a year by Storage magazine and SearchStorage.com. Read on to learn more. 
(EGUIDE) READ ABSTRACT |

General Backup Purchasing Considerations by Quantum Corporation

December 2008 - (Free Research)
This chapter discusses the process of evaluating and purchasing backup products. Also discussed are the issues to be aware of during this process, such as recovery deadlines, scalability, security, and more. 
(WHITE PAPER) READ ABSTRACT |

Five Reasons Why a VM Backup Software Purchase Can Go Wrong by Symantec Corporation

February 2014 - (Free Research)
Check out this expert e-guide to find out the five reasons why purchasing a virtual machine backup can go wrong. 
(EGUIDE) READ ABSTRACT |

When Purchasing NAS Products, Look Before You Leap by HP & Intel®

June 2011 - (Free Research)
This guide reaches beyond the obvious issues of pricing, management, and support and explores important points to keep in mind during any NAS purchase. After reading this E-Guide you will have a better understanding of NAS and how to go about purchasing the right tools for your needs. Check out this expert E-Guide to learn more! 
(EGUIDE) READ ABSTRACT |

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