InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		Captaris® Alchemy®: Document Management Software by Captaris. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris.
		Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..

Calculate the Cost of a Data Privacy Breach (Demo) by Information Shield Inc. February 2008 - (Free Research) This calculator, based on the expanded one found within the Privacy Management Toolkit by Rebecca Herold, provides an example of the items an organization should consider when estimating the potential business impacts of a data privacy breach. (ANALYST REPORT) READ ABSTRACT |

Dynamic Content in Action: DiscountBeautyCenter.com Case Study by Listrak. January 2008 - (Free Research) Listrak's marketing and professional services departments teamed up to help DiscountBeautyCenter.com, an online supplier of brand name cosmetics, fragrances, and professional beauty supplies. (WHITE PAPER) READ ABSTRACT |

Assuring Asset Documentation Integrity by McLaren Software. February 2008 - (Free Research) In this whitepaper, we will discuss best practices for assuring the integrity of your asset documentation. (WHITE PAPER) READ ABSTRACT |

Email Creative That Works: An Evaluation of Opens and Click Rates Associated with Various Creative Elements by Silverpop Systems Inc. August 2008 - (Free Research) To help marketers identify creative elements that can really improve results, Silverpop undertook a comprehensive study of both BtoB and BtoC email messages, evaluating a variety of creative elements and comparing open and click rates. (WHITE PAPER) READ ABSTRACT |

10 Ways to Improve B2B Email Deliverability and Effectiveness by Vtrenz, Inc January 2008 - (Free Research) Learn 10 ways you can improve your B2B email deliverability. Taking steps to protect your email deliverability will pay huge dividends in the future in the way of increased sales opportunities and more profitable customer relationships. (WHITE PAPER) READ ABSTRACT |

Mail Attender® for Exchange - Mailbox, PST and Public Folder Management by Sherpa Software (E-mail this company) Mail Attender® for Exchange is a scalable content management tool. Administrators can manage information in mailboxes, PST files, desktop/servers and public folders to enforce policy, compliance, and storage quotas. Offers comprehensive statistical reporting capabilities. Free Trial Download  (SOFTWARE PRODUCT)

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future.  (ASP & SOFTWARE PRODUCT)

Application Delivery Controller Performance Report by F5 Networks (E-mail this company) September 2007 - (Free Research) The market for Application Delivery Controllers is very competitive, with nearly every vendor claiming a performance advantage in one scenario or another. Unfortunately, the claims from each vendor rest on differing definitions of performance criteria. This document details the results of comprehensive performance testing of F5, Cisco, and Citrix. (WHITE PAPER) READ ABSTRACT |

HelpConnection.NET - .NET Help Desk Solution by Expinion.net The HelpConnection.NET solution is a complete, web-based CRM (Customer Relations Management) system. It is a client information, knowledgebase, ticket and communication system! This is an Enterprise Level application that has been built to accept heavy traffic loads, lots of data and still retain speed.  (SOFTWARE PRODUCT)

Aldon Community Manager - Requirements Management & Incident by Aldon. Aldon Community Manager is a Web-based requirements and incident management solution. Aldon Community Manager monitors change requests, manages approvals, associates requirements and projects, and provides workflow templates and essential infrastructure.  (SOFTWARE PRODUCT)

Streamlining Marketing Management and Processes, a Merrill Lynch Success Story by Aprimo, Inc. June 2008 - (Free Research) This 2002 case study details Merrill Lynch’s GPC Marketing team that successfully implemented Aprimo’s Planning & Financial Management solution to better manage their $100 million-plus marketing spend. (CASE STUDY) READ ABSTRACT |

Application Delivery Controller: Performance Report by F5 Networks (E-mail this company) April 2008 - (Free Research) This report documents the performance of the top Application Delivery Controllers offered by F5 Networks, Cisco Systems, and Citrix Netscaler. Through the development and implementation of robust and reproducible testing methods, F5 demonstrates a significant performance advantage over the competition in a comprehensive set of tests. (WHITE PAPER) READ ABSTRACT |

Seamless Design and GIS Integration by Autodesk July 2008 - (Free Research) With Autodesk Map 3D and Oracle Spatial forming the core of its GIS, Tacoma’s efforts have met with spectacular-and award-winning-success. (CASE STUDY) READ ABSTRACT |

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT)

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT)

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT)

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT)

The RMA Model: Managing Inventory outside the Four Walls by Clear Spider Inc. August 2008 - (Free Research) Return Merchandise Authorization (RMA) has presented problems to many organizations that look to provide customers with a hassle free solution to product returns, repairs or exchanges. (WHITE PAPER) READ ABSTRACT |

Defect Tracker by Extraview Corporation. ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT)

Discovery Attender® for Exchange- Electronic Search and Discovery by Sherpa Software (E-mail this company) Discovery Attender locates electronically stored information, such as PST files, Exchange mailboxes, public folders, and common storage areas. Whether a discovery request, performing an internal audit or trying to reduce liabilities, Discovery Attender will quickly find and produce critical information. Free Trial Available.  (SOFTWARE PRODUCT)

Enabling Productivity through Application Acceleration: The Relation between Application Performance, and Productivity by Expand Networks March 2008 - (Free Research) The Compass platform cannot eliminate latency but the Compass platform does know how to mitigate the effects of latency, the effects that degrade response time and ultimately decrease productivity. (WHITE PAPER) READ ABSTRACT |

White Paper: F5 FirePass Endpoint Security by F5 Networks (E-mail this company) April 2007 - (Free Research) Endpoint security has become an increasing concern. It is no longer enough to protect your assets from an unknown malicious intruder. Organizations need to protect against trusted employees connecting from outside of the office. Learn more about how you can ensure your infrastructure remains protected. (WHITE PAPER) READ ABSTRACT |

Customer Support solution by Extraview Corporation. ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT)

ExtraView Bug Tracker by Extraview Corporation. The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.  (ASP & SOFTWARE PRODUCT)

ExtraView IT HelpDesk by Extraview Corporation. ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT)

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