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Consolidating Service Provider Points of Presence Using Virtualization to Optimize and Consolidate Networks by Juniper Networks, Inc. March 16, 2010 - (Free Research) This white paper outlines the challenges that service providers are facing in the points of presence (POP), and presents the results of the NSP study quantifying the operational and capital savings possible through POP consolidation with virtualization. Read this white paper to learn how to improve the efficiency of POPs through virtualization.  (WHITE PAPER) READ ABSTRACT |

CW+: Quocirca report: Telecoms re-invention - optimising the online customer experience by ComputerWeekly.com August 24, 2010 - (Free Research) As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.  (WHITE PAPER) READ ABSTRACT |

Mass-Market Broadband in High-Growth Markets by Alcatel-Lucent March 03, 2009 - (Free Research) This paper highlights how important it is for telecom service providers to deliver broadband services beyond the profitable hotspots of advanced business users and high-income residential users to reach the mass market, as well as detailing a suggested solution.  (WHITE PAPER) READ ABSTRACT |

Is the Back Office Ready for a Technology Refresh by Transverse May 28, 2009 - (Free Research) In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

A Future in Content(ion): Can Telecom Providers Win a Share of the Digital Content Market? by IBM Line of Business June 2008 - (Free Research) A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper.  (WHITE PAPER)

Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Executive Survey by IBM Line of Business June 2008 - (Free Research) To remain competitive as industry boundaries blur, telecom providers recognize the need for new business models and other capabilities beyond their traditional strengths, learn more by downloading this IBM white paper.  (WHITE PAPER)

Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Industry Survey by IBM May 2008 - (Free Research) As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers.  (WHITE PAPER)

Collaboration to innovation: Leveraging Web 2.0 to Accelerate New Service Ideas by IBM July 2007 - (Free Research) This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation.  (WHITE PAPER) READ ABSTRACT |

CW+: Compass: How to negotiate effective telecoms contracts by ComputerWeekly.com October 2010 - (Free Research) Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance.  (WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Portugal Telecom Optimizes Its Data Center to Serve Expanding National Telco Market with Parallels by Parallels, Inc. April 2010 - (Free Research) Read this case study to learn the benefits of choosing Parallels Sitebuilder solution for Portugal Telecom's internet services future as well as the automation benefits of increased revenue, a decrease in operation costs, and a decreased time-to-market for customized service plans.  (CASE STUDY) READ ABSTRACT |

Neusoft Telecom BSS Virtualized Application Performance on the Intel® Xeon® Processor 7500 Series using VMware vSphere 4 by Intel May 2010 - (Free Research) This paper discusses how Intel and Neusoft took advantage of the performance and scalability of Intel® Xeon® processor 7500 series-based servers to address some of the critical challenges in the telecom industry.  (DATA SHEET)

Telecommunications: Future Services and Business Models by Comarch Telecommunications June 2008 - (Free Research) With the onset of converged communications that integrate voice, video, text and data, Telecommunication Service providers needs have exploded. This paper examines the many challenges providers and operators face, as well as potential solutions.  (WHITE PAPER) READ ABSTRACT |

Mobility at a Crossroads by Sybase, an SAP company May 2011 - (Free Research) Analysts continue to forecast rapid growth in enterprise mobility deployments in the coming years, and as stated earlier, by 2013 25% of all business mobility deployments will be based on the SaaS model.4Telecom services vendors and traditional IT  (WHITE PAPER) READ ABSTRACT |

Telecom Carrier Offers First-of-its-Kind Cloud Security Solution by Cisco Systems, Inc. July 2012 - (Free Research) This case study demonstrates how one telecom provider developed an intelligent visual data analysis engine that allowed them to identify voice and data threats in real time. This provided them with a holistic view of their network environment while bolstering overall data security by securing the voice network.  (CASE STUDY) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com October 2012 - (Free Research) This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix.  (ESSENTIAL GUIDE) READ ABSTRACT |

Client Case Study: Bouyges Telecom by IBM July 2011 - (Free Research) In this case study, Bouygues Telecom uses an analysis platform to help it proactively uncover online and in-store fraud by consumers, dealers and organized crime groups, and prevent the subsequent loss of products and revenue.  (WHITE PAPER) READ ABSTRACT |

Telco 2015: Five telling years, four future scenarios by IBM December 2010 - (Free Research) The telecommunications industry was already in a redefining shift in consumer preferences, business models and infrastructure development prior to the  economic crisis. Faced with challenges in declining revenues, a maturing mobile industry and increased competition from new entrants, the industry finds itself in dire need of new models for growth.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Developing a Cloud Managed Services Business by N-able Technologies February 2013 - (Free Research) This podcast addresses the unique challenges and best practices for different types of cloud providers, their success stories, and how you can differentiate your cloud managed services.  (PODCAST) READ ABSTRACT |

Presentation Transcript: Customer Experience Focused Transformation by Alcatel-Lucent April 2011 - (Free Research) This presentation transcript discusses Telecom Service Provider Transformations as well as business strategies and models to improve quality of experience, including customer experience management planning and the role-managed services can play in this transformation.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The New Economics of Telecom Networks: Bringing value back to the network by Alcatel-Lucent November 2009 - (Free Research) Network service providers dealing with massive bandwidth demand are struggling to evolve their networks while keeping costs under control. Expenditures must be reduced and revenue per transported bit increased. Read this strategic white paper to learn more about a more value driven approach to network management.  (WHITE PAPER) READ ABSTRACT |

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Service Delivery Best Practices: Translating Customer Needs into Network Services by Alcatel-Lucent November 2008 - (Free Research) This transcript is a printable version of the webcast presented by enterprise expert Tom Nolle which is designed to help service providers examine the methodology associated with creating optimally profitable services.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Get Personal: Capitalize on Your Subscriber Data with a Unified User Profile by Hewlett-Packard Company November 2008 - (Free Research) This IDC white paper discusses the role of user profile management in the telecom industry. Service providers' (SPs) efforts to manage, capitalize on, and provision user information across multiple databases are critical to fuel applications-led services.  (WHITE PAPER) READ ABSTRACT |

CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco by ComputerWeekly.com August 2010 - (Free Research) The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications.  (WHITE PAPER) READ ABSTRACT |

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