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What Private Cloud Vendors Won’t Tell You by SunGard Availability Services January 25, 2012 - (Free Research) Though the private cloud seems to be the optimal cloud option, the road to it is by far the bumpiest. Building a private cloud for your organization requires much more than just the construction of the new infrastructure. Are you aware of all the steps you must take before you can begin? Gain expert advice on all things private cloud inside.  (EZINE)

WebSphere Cloudburst Appliance and PowerVM by IBM July 07, 2011 - (Free Research) Cloud computing is the pooling of computing resources to provide a single source of computing power to multiple users. Find out how a cloud manager provides a self-service portal that maintains permissions and information about cloud objects such as virtual images, patterns, and resources.  (WHITE PAPER) READ ABSTRACT |

Software Defined Networking: An Imperative for the Service Provider Network by Juniper Networks, Inc. May 31, 2013 - (Free Research) This whitepaper will serve as a guide for implementing software defined networking (SDN) effectively in order to drive greater business growth.  (WHITE PAPER) READ ABSTRACT |

SaaS Providers: Rapid Customer Acquisition with the Right Database Driver by Progress DataDirect December 31, 2011 - (Free Research) This resource outlines how leveraging the right database driver can enable you to make optimal use of available resources thereby increasing existing processing capacity and enhancing architectural elasticity. Find out how these benefits will help you easily onboard new customers and assimilate volume processing spikes during peak customer usage.  (WHITE PAPER) READ ABSTRACT |

Recognize Cloud Providers that Deliver Real Value with 10 Critical Requirements by Workday December 31, 2011 - (Free Research) In the rush to fulfill rising demand, some cloud application (Software as a Service, or SaaS) providers cut corners on requirements that are essential for delivering promised benefits like elasticity and reduced costs and complexity. Read this paper to learn 10 critical requirements of effective cloud applications.  (WHITE PAPER) READ ABSTRACT |

Application Awareness for Service Providers by BlueCoat May 11, 2010 - (Free Research) Managed Service Providers (MSPs) can inject application awareness into their services as their next value-add and as a critical differentiator. Anyone offering managed services, either on-premise, in the cloud or as a hybrid solution, must build application awareness into their infrastructures from the bottom up.  (WHITE PAPER) READ ABSTRACT |

When Availability Matters: Change Control for SaaS Providers by Tenzing Managed IT Services December 01, 2010 - (Free Research) This paper examines that to build an effective change management framework and achieve high availability numbers for an SaaS application requires maturing IT processes along established best practices and investing in quality change management tools.  (WHITE PAPER) READ ABSTRACT |

SaaS Success Story: RamSoft – A healthcare software provider's experience by Hostway Corporation May 24, 2010 - (Free Research) RamSoft was interested in a hosted software option to meet the needs of this target group. After issuing an RFP to each of the top hosting providers, RamSoft determined that Hostway was the most compatible match. Learn what was important in RamSoft's decision.  (CASE STUDY) READ ABSTRACT |

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 02, 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

Service Provider License Agreement (SPLA): The pay-as-you-go licensing program by HP and Microsoft July 02, 2010 - (Free Research) SPLA is a month-to-month licensing program designed to enable service providers to supply hosting, outsourcing and other software services to customers without the up-front capital costs and increased risk. Read this brochure for the details.  (BROCHURE) READ ABSTRACT |

PacketTrap MSP 6.0 by Dell Software August 23, 2011 - (Free Research) PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management.  (TRIAL SOFTWARE) READ ABSTRACT |

The Best Way to Deliver IT Support to Businesses as an MSP by GFI Software December 22, 2010 - (Free Research) This paper examines the best ways to deliver IT support to businesses as a managed services provider.  (WHITE PAPER) READ ABSTRACT |

CW Buyers Guide: Software as a Service by ComputerWeekly.com February 01, 2013 - (Free Research) Computer Weekly looks at how a CIO can best integrate Saas with existing on-premise software, the restrictions behind Saas and why consulting expert service providers is a good idea.  (ESSENTIAL GUIDE) READ ABSTRACT |

ISSU: A Planned Upgrade Tool by Juniper Networks, Inc. November 2008 - (Free Research) This paper describes the selection of an ISSU design, which requires a comprehensive approach that considers various permutations of redundant and non-redundant router architectures.  (WHITE PAPER) READ ABSTRACT |

Mobility at a Crossroads by Sybase, an SAP company May 2011 - (Free Research) Analysts continue to forecast rapid growth in enterprise mobility deployments in the coming years, and as stated earlier, by 2013 25% of all business mobility deployments will be based on the SaaS model.4Telecom services vendors and traditional IT  (WHITE PAPER) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT)

Computer Weekly – 26 March 2013: How to be a winner with business analytics by ComputerWeekly.com March 2013 - (Free Research) In this week's Computer Weekly, we look at IBM's work with England's rugby team and Premier League football on how business analytics can improve the chances of winning at sport. We find out the issues to consider when negotiating cloud contracts. And we examine how software-defined networking will automate network management. Read the issue now.  (EZINE) READ ABSTRACT |

Computer Weekly – 16 October 2012: Delivering IT change at Royal Mail by ComputerWeekly.com October 2012 - (Free Research) In this week's Computer Weekly, we talk to Royal Mail CIO Catherine Doran about one of the UK's largest IT transformations. Software suppliers are under fire for the complexity of their licensing policies; we look at the issues. And we examine how to manage suppliers as firms increasingly turn to multiple outsourcing providers. Read the issue now.  (EZINE) READ ABSTRACT |

Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services by Fairway Technologies, Inc. November 2010 - (Free Research) This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience.  (WHITE PAPER) READ ABSTRACT |

E-Guide: VARs backup - Best practices collection by Intel February 2011 - (Free Research) As a solution provider, you have several conflicting interests as the pressure to do more, know more and work more efficiently continues to build. This E-Guide provides insight into what IT service providers need to know when it comes to backup software. Read on to learn more.  (EGUIDE) READ ABSTRACT |

ISVs: Tap into Growing Enterprise SaaS Adoption Levels with Data Accessibility by Progress DataDirect December 2012 - (Free Research) Continue on to this resource to explore how data integration is the number one barrier of enterprise selling, how to think beyond application islands, and why choosing the right database driver is so important.  (WHITE PAPER) READ ABSTRACT |

The How-to of Optimizing Application Performance with Embedded Drivers by Progress DataDirect December 2012 - (Free Research) Independent software vendors (ISVs) developing transactional business applications must determine how to cost-effectively and efficiently connect functionality to underlying enterprise databases.  Check out this resource to learn how ISVs can embed drivers and data providers with their own offerings to ensure top-notch application performance.  (WHITE PAPER) READ ABSTRACT |

Cisco Open Network Environment: Adaptable Framework for the Internet of Everything by Cisco Systems, Inc. March 2013 - (Free Research) Uncover how leveraging Cisco ONE can help service providers enjoy the benefits of tomorrow's network and software innovations, harness network value, increase business agility, and achieve greater operational efficiency than ever before.  (WHITE PAPER) READ ABSTRACT |

E-Book: Managed SAP Hosting: How to evaluate the providers and ensure a solid SLA by itelligence, Inc. April 2010 - (Free Research) In this e-book, experts share their advice on the things that can make or break a project. Readers will discover what the current market for managed hosting is like, what to include in an SLA, and the key considerations when selecting a hosted provider. Read this e-book to find out why SAP Hosting makes sense for your organization.  (EBOOK) READ ABSTRACT |

BuilderMT Increases Customer Satisfaction from 66% to 90% in Less than a Year with Parature by Parature, Inc. February 2008 - (Free Research) BuilderMT is the nation's leading provider of production management software for residential homebuilders, and has achieved wide notoriety and national awards for streamlining the workflow management process and improving the efficiency.  (CASE STUDY) READ ABSTRACT |

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