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Cisco Aironet 1300 Series Outdoor Access Point/Bridge by Cisco Systems, Inc..
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What Private Cloud Vendors Won’t Tell You by SunGard Availability Services

January 25, 2012 - (Free Research)
Though the private cloud seems to be the optimal cloud option, the road to it is by far the bumpiest. Building a private cloud for your organization requires much more than just the construction of the new infrastructure. Are you aware of all the steps you must take before you can begin? Gain expert advice on all things private cloud inside. 
(EZINE)

WebSphere Cloudburst Appliance and PowerVM by IBM

July 07, 2011 - (Free Research)
Cloud computing is the pooling of computing resources to provide a single source of computing power to multiple users. Find out how a cloud manager provides a self-service portal that maintains permissions and information about cloud objects such as virtual images, patterns, and resources. 
(WHITE PAPER) READ ABSTRACT |

Help Desk Manager by N-able Technologies

June 09, 2014 - (Free Research)
This free-trial software allows you to see the benefits of an effective help desk manager – providing you with enhanced service management. 
(DEMO) READ ABSTRACT |

Tackling Top Wireless Challenges and Debunking Common Myths: Expert Roadmap by ADTRAN, Inc.

September 17, 2012 - (Free Research)
This E-Guide from SearchNetworking.com explores the myths associated with cloud-managed WLANs and aims to help you understand what you can truly expect from these service offerings. 
(EGUIDE) READ ABSTRACT |

SaaS Success Story: RamSoft – A healthcare software provider's experience by Hostway Corporation

May 24, 2010 - (Free Research)
RamSoft was interested in a hosted software option to meet the needs of this target group. After issuing an RFP to each of the top hosting providers, RamSoft determined that Hostway was the most compatible match. Learn what was important in RamSoft's decision. 
(CASE STUDY) READ ABSTRACT |

Major Health Care Provider Accelerates Software Builds by OpenMake Software

December 07, 2012 - (Free Research)
In this video, learn how a major healthcare provider standardized and accelerated their software build processes through the use of a build automation tool. 
(VIDEO) READ ABSTRACT |

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

Application Awareness for Service Providers by BlueCoat

May 11, 2010 - (Free Research)
Managed Service Providers (MSPs) can inject application awareness into their services as their next value-add and as a critical differentiator. Anyone offering managed services, either on-premise, in the cloud or as a hybrid solution, must build application awareness into their infrastructures from the bottom up. 
(WHITE PAPER) READ ABSTRACT |

PacketTrap MSP 6.0 by Dell Software

August 23, 2011 - (Free Research)
PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management. 
(TRIAL SOFTWARE) READ ABSTRACT |

The Financial Benefit of Cisco’s Elastic Core by Cisco Systems, Inc.

December 31, 2012 - (Free Research)
Explore how three Cisco software-based initiatives for the core network can help you address the challenges facing core networks today – including the increasing volumes of traffic, diversity of services, and adoption of cloud services. 
(WHITE PAPER) READ ABSTRACT |

CW Buyers Guide: Software as a Service by ComputerWeekly.com

February 01, 2013 - (Free Research)
Computer Weekly looks at how a CIO can best integrate Saas with existing on-premise software, the restrictions behind Saas and why consulting expert service providers is a good idea. 
(ESSENTIAL GUIDE) READ ABSTRACT |

When Availability Matters: Change Control for SaaS Providers by Tenzing Managed IT Services

December 01, 2010 - (Free Research)
This paper examines that to build an effective change management framework and achieve high availability numbers for an SaaS application requires maturing IT processes along established best practices and investing in quality change management tools. 
(WHITE PAPER) READ ABSTRACT |

The Best Way to Deliver IT Support to Businesses as an MSP by GFI Software

December 22, 2010 - (Free Research)
This paper examines the best ways to deliver IT support to businesses as a managed services provider. 
(WHITE PAPER) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)

Computer Weekly – 4 March 2014: How IT brings aid to refugees by ComputerWeekly.com

March 04, 2014 - (Free Research)
In this week's Computer Weekly, we talk to the CIO at the UN High Commission for Refugees about the vital role that technology plays in supporting its aid programmes. We hear from IT leaders who are ditching BlackBerry – but moving to Windows Phone instead. And we look at how to choose the best hybrid cloud provider. Read the issue now. 
(EZINE) READ ABSTRACT |

Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services by Fairway Technologies, Inc.

November 02, 2010 - (Free Research)
This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience. 
(WHITE PAPER) READ ABSTRACT |

Service Provider License Agreement (SPLA): The pay-as-you-go licensing program by HP and Microsoft

July 02, 2010 - (Free Research)
SPLA is a month-to-month licensing program designed to enable service providers to supply hosting, outsourcing and other software services to customers without the up-front capital costs and increased risk. Read this brochure for the details. 
(BROCHURE) READ ABSTRACT |

E-Guide: VARs backup - Best practices collection by Intel

February 14, 2011 - (Free Research)
As a solution provider, you have several conflicting interests as the pressure to do more, know more and work more efficiently continues to build. This E-Guide provides insight into what IT service providers need to know when it comes to backup software. Read on to learn more. 
(EGUIDE) READ ABSTRACT |

Healthcare provider boosts care with the cloud by Dell, Inc.

March 21, 2014 - (Free Research)
This case study tells how one healthcare provider was able to improve patient facing time by 5 percent and virtual contact by 20 percent using a private cloud solution. This solution was able to improve efficiency while cutting costs despite increasing demands. 
(CASE STUDY) READ ABSTRACT |

Case Study: Amadeus Provides Stellar IT Support Through Centralized Management Software and Advanced Console Servers by Avocent

December 31, 2012 - (Free Research)
Explore this case study to learn how a leading supplier of IT solutions was able to provide transaction processing power and technology solutions to their travel provider and travel agency clients by utilizing a custom combination of easy-to-use management software with advanced console servers. 
(CASE STUDY) READ ABSTRACT |

Software Asset Management: Pay Attention or Pay Up by CDW Corporation

April 01, 2014 - (Free Research)
This whitepaper covers how to take advantage of the software asset management industry in order to keep control of your software. 
(WHITE PAPER) READ ABSTRACT |

SaaS 101 for software providers by Progress

December 31, 2013 - (Free Research)
SaaS is the hottest trend in the enterprise application market, but it remains unchartered territory for many software businesses. This e-book discusses some of the most important issues with SaaS that need to be addressed. 
(WHITE PAPER) READ ABSTRACT |

Lexmark Drives IT Transformation with CA Service Assurance Suite by CA Technologies.

August 07, 2013 - (Free Research)
This exclusive case study details the solution one organization chose to help them make the shift from a manufacturing and supply chain organization to a printing solutions and software provider. 
(CASE STUDY) READ ABSTRACT |

Manufacturer Scales Operations, Boosts Service Levels with AlvakaNet by CA Technologies.

April 30, 2014 - (Free Research)
This case study tells the story of one organization's partnership with a service provider that delivers significant improvements in performance and availability while also efficiently managing costs and business growth. 
(WHITE PAPER) READ ABSTRACT |

Software and Licensing Costs Report: Demanding Pricing That Matches Business Value by Asigra

January 04, 2013 - (Free Research)
This whitepaper describes the software pricing and licensing landscape and explains why implementing an updated software sourcing approach is critical in today's market. 
(WHITE PAPER) READ ABSTRACT |

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