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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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What Private Cloud Vendors Won’t Tell You by SunGard Availability Services

January 25, 2012 - (Free Research)
Though the private cloud seems to be the optimal cloud option, the road to it is by far the bumpiest. Building a private cloud for your organization requires much more than just the construction of the new infrastructure. Are you aware of all the steps you must take before you can begin? Gain expert advice on all things private cloud inside. 
(EZINE)

WebSphere Cloudburst Appliance and PowerVM by IBM

July 07, 2011 - (Free Research)
Cloud computing is the pooling of computing resources to provide a single source of computing power to multiple users. Find out how a cloud manager provides a self-service portal that maintains permissions and information about cloud objects such as virtual images, patterns, and resources. 
(WHITE PAPER) READ ABSTRACT |

SaaS Success Story: RamSoft – A healthcare software provider's experience by Hostway Corporation

May 24, 2010 - (Free Research)
RamSoft was interested in a hosted software option to meet the needs of this target group. After issuing an RFP to each of the top hosting providers, RamSoft determined that Hostway was the most compatible match. Learn what was important in RamSoft's decision. 
(CASE STUDY) READ ABSTRACT |

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

The Financial Benefit of Cisco’s Elastic Core by Cisco Systems, Inc.

December 31, 2012 - (Free Research)
Explore how three Cisco software-based initiatives for the core network can help you address the challenges facing core networks today – including the increasing volumes of traffic, diversity of services, and adoption of cloud services. 
(WHITE PAPER) READ ABSTRACT |

Transitioning to Cloud Business: Best Practices for ISVs by Progress

January 14, 2014 - (Free Research)
This Saugatuck Strategic Report shares not only analysis of key market shifts, and the challenges faced by ISVs in these transitions, but also provides critical success factors and best practices from more than seven years of Saugatuck Technology research and business consulting with a diverse range of software providers around the world. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 4 March 2014: How IT brings aid to refugees by ComputerWeekly.com

March 04, 2014 - (Free Research)
In this week's Computer Weekly, we talk to the CIO at the UN High Commission for Refugees about the vital role that technology plays in supporting its aid programmes. We hear from IT leaders who are ditching BlackBerry – but moving to Windows Phone instead. And we look at how to choose the best hybrid cloud provider. Read the issue now. 
(EZINE) READ ABSTRACT |

When Availability Matters: Change Control for SaaS Providers by Tenzing Managed IT Services

December 01, 2010 - (Free Research)
This paper examines that to build an effective change management framework and achieve high availability numbers for an SaaS application requires maturing IT processes along established best practices and investing in quality change management tools. 
(WHITE PAPER) READ ABSTRACT |

Application Awareness for Service Providers by BlueCoat

May 11, 2010 - (Free Research)
Managed Service Providers (MSPs) can inject application awareness into their services as their next value-add and as a critical differentiator. Anyone offering managed services, either on-premise, in the cloud or as a hybrid solution, must build application awareness into their infrastructures from the bottom up. 
(WHITE PAPER) READ ABSTRACT |

CW Buyers Guide: Software as a Service by ComputerWeekly.com

February 01, 2013 - (Free Research)
Computer Weekly looks at how a CIO can best integrate Saas with existing on-premise software, the restrictions behind Saas and why consulting expert service providers is a good idea. 
(ESSENTIAL GUIDE) READ ABSTRACT |

PacketTrap MSP 6.0 by Dell Software

August 23, 2011 - (Free Research)
PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management. 
(TRIAL SOFTWARE) READ ABSTRACT |

The Best Way to Deliver IT Support to Businesses as an MSP by GFI Software

December 22, 2010 - (Free Research)
This paper examines the best ways to deliver IT support to businesses as a managed services provider. 
(WHITE PAPER) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
(HARDWARE PRODUCT)

Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services by Fairway Technologies, Inc.

November 02, 2010 - (Free Research)
This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience. 
(WHITE PAPER) READ ABSTRACT |

Service Provider License Agreement (SPLA): The pay-as-you-go licensing program by HP and Microsoft

July 02, 2010 - (Free Research)
SPLA is a month-to-month licensing program designed to enable service providers to supply hosting, outsourcing and other software services to customers without the up-front capital costs and increased risk. Read this brochure for the details. 
(BROCHURE) READ ABSTRACT |

E-Guide: VARs backup - Best practices collection by Intel

February 14, 2011 - (Free Research)
As a solution provider, you have several conflicting interests as the pressure to do more, know more and work more efficiently continues to build. This E-Guide provides insight into what IT service providers need to know when it comes to backup software. Read on to learn more. 
(EGUIDE) READ ABSTRACT |

Five Important Questions to Ask Before You Renew With Your Legacy Backup Software Provider by CommVault Systems, Inc.

March 10, 2014 - (Free Research)
This white paper provides 5 key questions that you need to ask to evaluate your organization's backup situation before making the critical decision. Read on for the answers that may surprise you. 
(WHITE PAPER) READ ABSTRACT |

Software Asset Management: Pay Attention or Pay Up by CDW Corporation

April 01, 2014 - (Free Research)
This whitepaper covers how to take advantage of the software asset management industry in order to keep control of your software. 
(WHITE PAPER) READ ABSTRACT |

Software Asset Management: Pay Attention or Pay Up by CDW Corporation

April 01, 2014 - (Free Research)
This whitepaper covers how to take advantage of the software asset management industry in order to keep control of your software. 
(WHITE PAPER) READ ABSTRACT |

Why Partner with a SAM Provider? by CDW Corporation

February 26, 2014 - (Free Research)
This resource explains the benefits of choosing a software asset management (SAM) provider instead of an in-house solution. 
(WHITE PAPER) READ ABSTRACT |

Healthcare provider boosts care with the cloud by Dell, Inc.

March 21, 2014 - (Free Research)
This case study tells how one healthcare provider was able to improve patient facing time by 5 percent and virtual contact by 20 percent using a private cloud solution. This solution was able to improve efficiency while cutting costs despite increasing demands. 
(CASE STUDY) READ ABSTRACT |

Don't Let Automation Pass You By by N-able Technologies

September 27, 2013 - (Free Research)
This white paper provides essential information that every managed service provider (MSP) needs to know when it comes to remote monitoring and management (RMM) automation software. 
(WHITE PAPER) READ ABSTRACT |

Delivering Superior Customer Value in Communications Firms: Enabling Optimal Offer Creation for Service Providers by SAP America, Inc.

April 27, 2009 - (Free Research)
For communications companies - whether focused on telecommunications services or media content - these are challenging times. Markets are saturated with new offerings, and margins continue to diminish. In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services. 
(WHITE PAPER) READ ABSTRACT |

Avoid the Pitfalls of SLA Management: A Lesson for SaaS Providers by Tenzing Managed IT Services

June 28, 2010 - (Free Research)
Service Level Agreement (SLA)  management is a challenging part of delivering business services over the internet. Read this whitepaper to learn the importance of proper SLA management practices, and how the success of a SaaS company depends on it. 
(WHITE PAPER) READ ABSTRACT |

Cloud for Service Providers by Citrix Systems, Inc. (E-mail this company)

June 25, 2012 - (Free Research)
This 3-minute video explains why Citrix solutions offer reliable, scalable ways to help you not only build your cloud platform, but to also build your cloud business for clients of any shapes and sizes. 
(VIDEO) READ ABSTRACT |

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