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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.
June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.
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Intel Technology Provider by Intel
November 01, 2010 - (Free Research)
Designed for Business Resellers, Intel® Technology Provider has been designed specifically to support your technology sales and marketing efforts and enhance long term relationships with your customers. Read on to learn more.
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US Food Service - Streamline project includes Afaria by Sybase, an SAP company
May 11, 2009 - (Free Research)
Watch this video to learn how US Food Service, the second largest food service provider, implemented Afaria from Sybase to streamline order entry and information management between their mobile sales force, distribution centers and the corporate office.
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Streamlining Processes of the Solution Provider by SAP America, Inc.
August 07, 2009 - (Free Research)
Take a look at the concept of a solution-centric business model, where companies provide a combination of products and services designed to meet specific customer needs. Explore best practices that include properly balancing products and services, and aligning activities across sales, service, and marketing.
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SaaS Provider Data Connectivity – Increasing Capacity While Decreasing Infrastructure Costs by Progress DataDirect
December 31, 2011 - (Free Research)
This resource outlines how leveraging the right database driver can enable you to make optimal use of available resources thereby increasing existing processing capacity and enhancing architectural elasticity. Find out how these benefits will help you easily onboard new customers and assimilate volume processing spikes during peak customer usage.
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Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America, Inc.
January 23, 2009 - (Free Research)
This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.
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Sales Order Processing Buyer's Guide by Esker Inc.
April 12, 2012 - (Free Research)
<p>Read this white paper to understand the principles of sales order processing (SOP) software automation and important questions to ask during your selection process to choose the most appropriate vendor.</p>
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WEALTH MANAGER'S TAKE ON OUTSOURCING by Wipro Technologies
February 27, 2008 - (Free Research)
Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers' processes, quality standards, cost efficiency and knowledge.
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CRM Your Salespeople Will Love by Oracle Corporation
September 2007 - (Free Research)
Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
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Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc.
February 2006 - (Free Research)
Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers.
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The MSP Report Advantage by N-able Technologies
December 2012 - (Free Research)
Discover why professional, standardized reports have emerged as a key success factor for many MSPs and IT services providers, helping prove relevance and demonstrate the value of service delivered to their clients. View now to learn how such reporting can help you gain the title of "Trusted Advisor."
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E-Guide: Managed Services FAQ by Pillar Data Systems
March 2011 - (Free Research)
In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.
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Challenges & Strategies for UK Annuity Providers by Wipro Technologies
May 2009 - (Free Research)
This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the
opportunities present in the marketplace.
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Improving Order-To-Cash Cycle by Wipro Technologies
January 2009 - (Free Research)
Order to Cash cycle--the sequential steps from acquisition of a customer's order up to the customer's money reaching the operator's bank account represents the financial lifeblood of any communications company.
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Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent
June 2009 - (Free Research)
As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network.
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Debunking Security Concerns with Hosted Call Centers by inContact
January 2011 - (Free Research)
This paper discusses the different layers requiring security, how security should be addressed in each layer, and how to select a qualified hosted call center provider. Read this white paper to learn more.
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The N-able MSP Sales & Marketing Digital Binder by N-able Technologies
October 2011 - (Free Research)
This digital binder was created to provide IT Service Providers with a set of ready-made marketing resources that can be easily customized to immediately start driving recurring revenue from their existing customers, and attract new prospects.
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OSS and CRM - Integration That Pays by Comarch Telecommunications
January 2009 - (Free Research)
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not
optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
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Capturing Value from Patient-Centered Care by IBM
November 2011 - (Free Research)
This white paper examines the leading practices employed by healthcare systems worldwide and proposes a patient-centered care approach for IT investment that combines a series of capabilities to improve quality care, reduce operating costs and optimize revenue.
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Computer Weekly – 22 January 2013: Technology takes off at Heathrow Terminal 2 by ComputerWeekly.com
January 2013 - (Free Research)
In this week's Computer Weekly, we go behind the scenes at the building of Heathrow's high-tech Terminal 2 and hear from its CIO about the IT innovations. John Lewis saw 44% online sales growth over Christmas – we find out how the IT team delivered. And News International talks about moving its IT to Amazon's public cloud. Read the issue now.
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