The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

The next frontier for managed print services by ComputerWeekly.com February 18, 2013 - (Free Research) MPS is extending beyond the enterprise to address requirements of mobile and remote workers, say analysts Louella Fernandes and Clive Longbottom.  (ANALYST REPORT) READ ABSTRACT |

App stores and developer programs everywhere: What is the right application enablement approach for you? by Alcatel-Lucent August 10, 2010 - (Free Research) A growing number of network providers are investing to speed the delivery of new services to an increasingly more demanding consumer and enterprise market. One strategy is to better support the delivery of third party applications. Read this paper to find out so much more. Read this paper to find out so much more.  (WHITE PAPER) READ ABSTRACT |

E-Book: Managed SAP Hosting: How to evaluate the providers and ensure a solid SLA by itelligence, Inc. April 28, 2010 - (Free Research) In this e-book, experts share their advice on the things that can make or break a project. Readers will discover what the current market for managed hosting is like, what to include in an SLA, and the key considerations when selecting a hosted provider. Read this e-book to find out why SAP Hosting makes sense for your organization.  (EBOOK) READ ABSTRACT |

Bursting with HP CloudSystem by HP & Intel® November 30, 2012 - (Free Research) Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more!  (WHITE PAPER) READ ABSTRACT |

Choosing a Cloud Hosting Provider with Confidence by Symantec Corporation May 07, 2012 - (Free Research) This paper uncovers tips for choosing a cloud hosting provider and explores where and when to use cloud solutions, specific issues enterprises should raise with hosting providers before selecting a vendor, and ways in which SSL from a trusted certificate authority can help enterprises conduct business in the cloud with confidence.  (WHITE PAPER) READ ABSTRACT |

How to Choose a Cloud Backup Provider by Asigra August 22, 2011 - (Free Research) Many people think the only question is to ask when thinking about backup and recovery is "What is the best way to make backups?" That’s certainly a critical question but business data is the very lifeblood of your business. You can’t afford to look at only half the equation. Recovery is vital as well, especially when choosing a cloud provider.  (WHITE PAPER) READ ABSTRACT |

Raining on Your Cloud Business: How the Wrong Storage Selection Can Increase Costs, Lower Margins, and Slow Growth by Xiotech Corporation February 14, 2011 - (Free Research) It’s vital when selecting storage for a cloud service provider to consider the performance, management, and reliability characteristics as they have a direct relationship to gross margin over time. Check out this paper to see how Xiotech ISE delivers a straight-line, highly profitable foundation for a cloud business model.  (WHITE PAPER) READ ABSTRACT |

PacketTrap MSP 6.0 by Quest Software, now a part of Dell August 23, 2011 - (Free Research) PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management.  (TRIAL SOFTWARE) READ ABSTRACT |

IBM Service Management: Driving growth for Managed ICT Service Providers by IBM October 03, 2011 - (Free Research) Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.  (WHITE PAPER) READ ABSTRACT |

How to Choose a Managed Network Services Provider by MegaPath Inc. May 22, 2012 - (Free Research) Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.  (WHITE PAPER) READ ABSTRACT |

Bluelock Eliminates Complexity, Adds Preformance with Xsigo by Xsigo Systems May 10, 2011 - (Free Research) This brief white paper details how one Enterprise Cloud service provider met the IT challenges of their rapidly growing business head on. Bluelock achieved the business agility and cost effectiveness of public clouds without compromising on the portability, compatibility, security and control that enterprise IT managers demand.  (WHITE PAPER) READ ABSTRACT |

Dutch Cloud BV Delivers highly available, cost-efficient cloud service by IBM May 02, 2013 - (Free Research) Follow this customer case study to learn how one Netherlands-based cloud provider decreased administrative workloads by 70 percent and reduced VM provisioning time by 90 percent when deploying fully-virtualized architecture based on next-gen server systems to simplify and standardize their cloud infrastructure.  (CASE STUDY) READ ABSTRACT |

Choosing a Cloud Provider with Confidence by GeoTrust, Inc. December 30, 2011 - (Free Research) When choosing your cloud services provider, making sure they leverage Secure Sockets Layer (SSL) is a must – do you know why? Read this white paper to uncover the importance of SSL and learn why this technology is key to ensuring cloud security and success.  (WHITE PAPER) READ ABSTRACT |

Remote Monitoring and Management Tools Selection Tips for Solution Providers by N-able Technologies April 17, 2013 - (Free Research) This E-Guide from MicroScope.co.UK offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization.  (EGUIDE) READ ABSTRACT |

Arbor Networks Enables DDoS Protection for Cloud Service and Hosting Providers by Arbor Networks February 06, 2013 - (Free Research) This resource provides insight into the latest Distributed Denial of Service (DDoS) attack trends and describes how hosting and cloud service providers can mitigate the risk of DDoS and protect their data center infrastructure and services. Read on now to learn more.  (WHITE PAPER) READ ABSTRACT |

Overcoming Single Provider MPLS Limitations by Virtela Communications, Inc. July 2009 - (Free Research) In this paper, Frost & Sullivan reviews the limitations associated with taking a single-provider approach to MPLS networks and its impact on the enterprise. They then examine Virtela's Global Service Fabric multicarrier network approach and how it overcomes these limitations to provide a best-of-breed global MPLS network solution.  (WHITE PAPER) READ ABSTRACT |

BEYOND MPLS: DELIVERING CLOUD-READY NETWORKS by IPANEMA TECHNOLOGIES February 2011 - (Free Research) Most analysts agree that cloud computing will forever change how enterprises sell, purchase and use business applications and IT infrastructure.  (WHITE PAPER) READ ABSTRACT |

Application Awareness for Service Providers by BlueCoat May 2010 - (Free Research) Managed Service Providers (MSPs) can inject application awareness into their services as their next value-add and as a critical differentiator. Anyone offering managed services, either on-premise, in the cloud or as a hybrid solution, must build application awareness into their infrastructures from the bottom up.  (WHITE PAPER) READ ABSTRACT |

On-Demand Hosting Provider SoftLayer Relies On Adaptec by Adaptec, Inc. October 2009 - (Free Research) When On-Demand Hosting Provider SoftLayer needed a single provider of SATA/SAS who offered the flexibility they needed, they turned to Adaptec.  (CASE STUDY) READ ABSTRACT |

Tips for Choosing a Cloud Service Provider by IBM March 2011 - (Free Research) This white paper shares tips on finding a cloud provider whose portfolio is as flexible and varied as the workloads it services.  (WHITE PAPER) READ ABSTRACT |

Tips for Choosing a Cloud Service Provider by IBM July 2012 - (Free Research) This white paper shares tips on finding a cloud provider whose portfolio is as flexible and varied as the workloads it services.  (WHITE PAPER) READ ABSTRACT |

Seven Things to Look for in a Colocation Provider by SAVVIS January 2012 - (Free Research) According to a recent study, the use of colocation and services is increasing dramatically, yet there are many differences between colocation providers which IT pros should be aware of. Access this resource to discover 7 things you should look for when selecting a colocation provider  (WHITE PAPER) READ ABSTRACT |

Modern Mainframe Management Challenges E-book: Web-Servicing Mainframe Apps by SearchDataCenter.com July 2010 - (Free Research) Enterprises that convert their mission-critical mainframe applications into Web services can reduce maintenance costs and ensure an easier upgrade to other new technologies. Read this e-book to learn so much more.  (EBOOK) READ ABSTRACT |

Hedge Fund Administration Provider Increases Efficiency by Cisco Systems, Inc. January 2011 - (Free Research) HedgeServ, a provider of administration solutions to hedge funds and related financial enterprises faced the challenge of finding the best way to scale automation in their production environment. Needing a full-featued enterprise scheduler, HedgeServ decided to deploy Cisco Tidal Enterprise Scheduler. Continue reading to learn more.  (CASE STUDY) READ ABSTRACT |

Extending Enterprise Networks with Service Delivery Environments by Alcatel-Lucent February 2008 - (Free Research) This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.  (CASE STUDY) READ ABSTRACT |

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