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When Availability Matters: Change Control for SaaS Providers by Tenzing Managed IT Services

December 01, 2010 - (Free Research)
This paper examines that to build an effective change management framework and achieve high availability numbers for an SaaS application requires maturing IT processes along established best practices and investing in quality change management tools. 
(WHITE PAPER) READ ABSTRACT |

How to Deal With a Perfect Storm of Disruption in the Managed Services Business by N-able Technologies

May 31, 2013 - (Free Research)
This guide explores some practical strategies for adapting your services to the rapid IT changes your customers are facing and how you can continue to provider top-notch services. 
(WHITE PAPER) READ ABSTRACT |

Negotiating cloud contracts by ComputerWeekly.com

January 24, 2013 - (Free Research)
This article, drawing on sources including interviews with cloud computing providers, users and other market actors, is the first in-depth research into how cloud contracts are negotiated. 
(ESSENTIAL GUIDE) READ ABSTRACT |

The Impact of Carrier Ethernet on Service Providers by Dorado Software

September 21, 2009 - (Free Research)
Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up. 
(WHITE PAPER) READ ABSTRACT |

Freeing Up Cash Flow by Changing Cost Structures: Moving to OPEX reductions of more than 10 percent by Alcatel-Lucent

August 16, 2010 - (Free Research)
To continue to attract and retain subscribers with advanced services and remain competitive, service providers need a way to transform their businesses by changing their cost structure. Service providers can achieve double-digit OPEX cost reductions by moving to a single maintenance contract, and so much more. 
(WHITE PAPER) READ ABSTRACT |

BEYOND MPLS: DELIVERING CLOUD-READY NETWORKS by IPANEMA TECHNOLOGIES

February 15, 2011 - (Free Research)
Most analysts agree that cloud computing will forever change how enterprises sell, purchase and use business applications and IT infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

E-Learning Provider Reduces Liferay Development Time with Jrebel by ZeroTurnaround

December 31, 2013 - (Free Research)
In this case study, learn how MS Learning & Consulting was able to view code changes instantly, eliminate redeployment wait time, and subsequently streamline application development and change management. 
(CASE STUDY) READ ABSTRACT |

Solitaire Interglobal: System z and Managed Service Providers by IBM

February 19, 2014 - (Free Research)
This white paper showcases the real-world impact for MSP businesses that deploy IBM's System z to host customer IT operations. Inside, you'll discover how this platform stacks up in areas such as costs, run times, resource utilization, and more. Read on to determine if you should consider this platform for an MSP infrastructure deployment. 
(WHITE PAPER) READ ABSTRACT |

Protecting CPNI - Top Four Tips for a Successful Security Program Deployment by RSA, The Security Division of EMC

December 2008 - (Free Research)
With the RSA CPNI Solution, telecommunications service providers can rest assured that they will not suffer financial or brand repercussions as a result of unauthorized disclosure of CPNI. 
(WHITE PAPER) READ ABSTRACT |

Detailing the Business Case for Application and Content Provider Collaboration by Alcatel-Lucent

August 2010 - (Free Research)
This article explores the financial components and drivers for the major business models being pursued by leading network providers today. Read this to find out more. 
(WHITE PAPER) READ ABSTRACT |

Configuration and Change Management for IT Compliance and Risk Management by Tripwire, Inc.

November 2007 - (Free Research)
This white paper discusses key issues surrounding configuration management and compliance, such as the IT department's need to lower costs, increase management flexibility and control, and increase responsiveness to business needs and requirements. 
(WHITE PAPER) READ ABSTRACT |

Network Configuration & Change Management for Dummies by EMC

June 2011 - (Free Research)
This easy-to-read guide details what’s going on with network configuration and change management (NCCM), and why efficient and effective handling of related processes is so important to The IT organization and end users—in enterprises, large-scale organizations, and even service providers. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 4 March 2014: How IT brings aid to refugees by ComputerWeekly.com

March 2014 - (Free Research)
In this week's Computer Weekly, we talk to the CIO at the UN High Commission for Refugees about the vital role that technology plays in supporting its aid programmes. We hear from IT leaders who are ditching BlackBerry – but moving to Windows Phone instead. And we look at how to choose the best hybrid cloud provider. Read the issue now. 
(EZINE) READ ABSTRACT |

ADC-VX Whitepaper: The Agility of Virtual; The Predictability of Physical by Radware

May 2011 - (Free Research)
Read our white paper, to learn how ADC-VX is an ideal solution for large enterprises, hosting and service providers as well as cloud providers that aspire to achieve significant cost savings by consolidating multiple dedicated ADC devices into a single, cost-effective consolidated ADC device. 
(WHITE PAPER) READ ABSTRACT |

Recovery Performance-Based Pricing: An Innovation to Drive Business Growth by Asigra

December 2013 - (Free Research)
This whitepaper explores how service providers offer data protection in the marketplace and how they can adapt to data growth, BYOD and mobile workforces. 
(WHITE PAPER) READ ABSTRACT |

E-Book: A CIO’s Guide to Outsourcing by Dimension Data

November 2010 - (Free Research)
Access this e-book and learn outsourcing contract danger signs, how to tell if changing vendors is worth the risk, the importance of encouraging innovation and flexibility from providers, and more! 
(EBOOK) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

Security Threat Report: Mid-year 2010 by Sophos, Inc.

October 2010 - (Free Research)
Halfway through 2010, cybercrime continues to evolve and grow. As social networking becomes ever more deeply embedded in our lives, it has become an ever more fertile hunting ground for those who would steal and abuse our personal information. Knowledge is power, and understanding the dangers posed is the first step toward keeping safe and secure. 
(WHITE PAPER) READ ABSTRACT |

Is Your Network Ready for Cloud Computing - Presentation Transcript by Cisco Systems, Inc.

February 2012 - (Free Research)
This presentation transcript will look at areas to cover with the cloud provider, including possible adjustments to firewalls and other perimeter defenses such as IPS, and how to ensure the changes don’t violate security policy. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Telstra Reaps Transformation Rewards by Alcatel-Lucent

August 2010 - (Free Research)
The business benefits of the IP transformation are numerous. First of all, as you reduce the number of actual networks, you save on software licensing costs, air conditioning and power. Less people are also required because rather than operating many silo networks in standalone mode you now have a common network. 
(WHITE PAPER) READ ABSTRACT |

Transforming IT into a Managed Service Provider by CA Technologies.

August 2011 - (Free Research)
Relentless competition drives the need to innovate. This white paper discusses how project and portfolio management brings greater control and insight into IT transformation initiatives, enabling CIOs to better determine how best to leverage new and existing technology platforms to deliver maximum business value. 
(WHITE PAPER) READ ABSTRACT |

The Five Keys to Building a Successful Cloud Services Business by CA Technologies.

March 2011 - (Free Research)
The market for cloud computing is growing and the service providers that have the ability to adapt to market changes that will continually grab the most market share. This paper will help you do just that: understand what it takes to succeed as service providers move aggressively to cloud services. Read on to learn more about the five keys. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

The Greening of Training: How Sustainability Is Reshaping Organizational Learning by SkillSoft Corporation

December 2007 - (Free Research)
Green sustainability is becoming a highly visible part of the corporate strategy. Read this paper to learn how your organization can generate significant cost savings by integrating a green project into an overall change management initiative. 
(WHITE PAPER) READ ABSTRACT |

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