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CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc..
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Captaris® Alchemy®: Document Management Software by Captaris.
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Customer Support solution by Extraview Corporation.

ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web. 
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Customer Support Solution by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
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Ross Enterprise ERP - Enterprise Resource Planning by CDC Software - Ross Enterprise

Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you. 
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Defect Tracker by Extraview Corporation.

ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web. 
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Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company)

For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform. 
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Customer Information Quality Protection and Assessment by Datanomic.

A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers. 
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ExtraView Bug Tracker by Extraview Corporation.

The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface. 
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ExtraView IT HelpDesk by Extraview Corporation.

ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers. 
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Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company)

Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes. 
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Leveraging BPM for a Greener and Efficient Enterprise by Cognizant Technology Solutions.

September 2008 - (Free Research)
This Webcast looks at business process management (BPM) in action, in a paperless office scenario. It proposes a holistic approach to measure and assess the waste footprint of an organization's paper based processes. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

IT HelpDesk Solution by Extraview Corporation (E-mail this company)

ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company)

As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks

BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications. 
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Sales Order Management Software for .Net2.0 by SLINGSHOT.

Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers. 
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6 Steps To ERP Implementation Success by IFS

February 2008 - (Free Research)
Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Construction Project Management Software by IFS

The experience we’ve gained working alongside many of Europe’s leading names in the construction and engineering industries tells us that each industry sector is subject to its own unique requirements. 
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Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service by Avaya, Inc

June 2008 - (Free Research)
Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.

Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris

RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS

IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material. 
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CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions

Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise. 
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Datanomic Master Data Management: CDI, PIM and Supply Chain Data by Datanomic.

Master Data Management (MDM) is the critical process of sharing data elements across a variety of IT systems. 
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Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company)

Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

FirePass SSL VPN Controllers for Secure Remote Access by F5 Networks

FirePass SSL VPN controllers provide secure access to corporate applications and data using a standard Web browser. FirePass 4100 or 4300 units can be clustered to support large-scale deployments. For high-performance, large-scale clustering, customers can leverage integration with F5's BIG-IP products by offloading SSL termination to BIG-IP. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

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