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Business Critical Cloud Storage: Best Practices for Archiving Customer Data by Iron Mountain Digital

October 15, 2009 - (Free Research)
Profiled in this whitepaper are two examples of ISVs that have turned to Iron Mountain's Archive Services Platform API solution to help their customers better manage their data. Read this Whitepaper from Iron Mountain to learn more. 
(WHITE PAPER) READ ABSTRACT |

The Fundamentals of a Successful Managed Services Practice by N-able Technologies

December 01, 2009 - (Free Research)
If you are a VAR, system integrator or IT service provider who's struggling to provide traditional IT services reactively to small and medium-sized businesses, this whitepaper offers to help you improve your business through managed services. 
(WHITE PAPER) READ ABSTRACT |

Two Paths to Service Class Packet Optical by ECI Telecom

September 01, 2009 - (Free Research)
As services shift to IP protocols and bandwidth demands grow, Wireline Telcos and Cable MSOs alike must evolve their infrastructures to become IP centric. Read this whitepaper to learn more about the two paths service providers are taking to get to this new infrastructure and how they both end up in the same place. 
(WHITE PAPER) READ ABSTRACT |

Using SLAs to Gain a Competitive Advantage by Blue Coat

December 28, 2008 - (Free Research)
This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements. 
(ANALYST REPORT) READ ABSTRACT |

Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector by Alcatel-Lucent

March 26, 2009 - (Free Research)
This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments. 
(WHITE PAPER) READ ABSTRACT |

The Seven Major Obstacles on the Road to Managed Services by N-able Technologies

December 01, 2009 - (Free Research)
Virtually every IT services business is in the evaluation, planning or implementation phase of a managed services program, and yet very few manage to deliver true high-value services to their customers. This whitepaper discusses the major obstacles to becoming an MSP and how to overcome them so that your organization can enjoy the business benefits 
(WHITE PAPER) READ ABSTRACT |

What Every Managed Service Provider Should Know About Cloud Storage by Iron Mountain Digital

November 16, 2009 - (Free Research)
Cloud storage presents Managed Service Providers an exciting opportunity to help customers accommodate data growth, but can raise doubts about security, privacy, and compliance. As THINKStrategies notes, choosing the right cloud storage partner is essential to maintaining customers’ trust. 
(WHITE PAPER) READ ABSTRACT |

Revolutionizing Access Management with Shared Authorization Services by Oracle Corporation

November 01, 2008 - (Free Research)
Read this whitepaper to learn how externalization and the consequent centralization of authorization policies leads to better policy transparency, improved compliance and quicker IT response to evolving regulatory requirements. 
(WHITE PAPER) READ ABSTRACT |

Creating and managing value-driven product portfolios - Improving product portfolio management to optimize your products, services and projects by IBM

April 01, 2009 - (Free Research)
The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management. 
(WHITE PAPER) READ ABSTRACT |

Driving Business Agility through SOA Connectivity & Integration Whitepaper from IBM by IBM

October 06, 2009 - (Free Research)
In this whitepaper, you will learn how to work smarter so you can solve the problems of today and seize the opportunities of tomorrow. 
(WHITE PAPER)

The Impact of Carrier Ethernet on Service Providers by Dorado Software

September 21, 2009 - (Free Research)
Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up. 
(WHITE PAPER) READ ABSTRACT |

Eco-sustainable Wireless Networks: Ready for Prime Time by Alcatel-Lucent

October 02, 2009 - (Free Research)
Developments in alternative energy technology are creating solutions that provide network operators with the ability to reduce their energy costs and carbon footprint. Read this short whitepaper for more information about alternative energy sources that can make your wireless network more eco-friendly and save you money. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Managed Service Delivery With Secure Application Acceleration by Blue Coat

December 30, 2008 - (Free Research)
This whitepaper will examine the trends and challenges associated with web-based services and MSPs, and will identify the best way to optimize network and application performance and security. We will look at today's best practices and examine how Blue Coat Systems is addressing requirements with an integrated solution. 
(WHITE PAPER) READ ABSTRACT |

Iron Mountain’s Cloud-Based Protection for Servers by Iron Mountain Digital

November 16, 2009 - (Free Research)
Managed Service Providers working with smaller businesses can help them better protect their data with two cloud-based strategies from Iron Mountain. Learn how LiveVault and CloudRecovery can bring your customers peace of mind. 
(WHITE PAPER) READ ABSTRACT |

Accelerated Process Development and Execution in Large IP Service and Network Migration Programs by Alcatel-Lucent

March 26, 2009 - (Free Research)
The lessons from this whitepaper are applicable to a wide array of IP transformation programs and technically complex change management projects. 
(WHITE PAPER) READ ABSTRACT |

How Bad Are the Bad Guys? - The Changing Nature of Web Security Threats by Webroot Software, Inc.

September 23, 2009 - (Free Research)
This whitepaper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing, and other forms of remote access that could all potentially increase the attack surface of the organization. Read on to learn more about protecting your organization from emerging Web-based security threats. 
(WHITE PAPER) READ ABSTRACT |

Extracting Value from Enterprise Log Data by ArcSight, Inc.

November 2008 - (Free Research)
This whitepaper outlines the drivers for log management as well as their underlying challenges and drive towards a common set of requirements for evaluation of log management tools. 
(WHITE PAPER) READ ABSTRACT |

Networking Best Practices for VMware® Infrastructure 3 on Dell™ PowerEdge™ Blade Servers by Dell and VMware

April 2009 - (Free Research)
This whitepaper provides an overview of the networking architecture for VMware® Infrastructure 3 on Dell™ PowerEdge blade servers. It provides best practices for deploying and configuring your network in the VMware environment. 
(WHITE PAPER) READ ABSTRACT |

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM

December 2008 - (Free Research)
This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? 
(WHITE PAPER) READ ABSTRACT |

Application Lifecycle Management (ALM) software solutions for green IT by IBM

February 2009 - (Free Research)
This whitepaper will explore best practices for green IT and how Application Lifecycle Management (ALM) can help companies achieve green IT processes for software application management. Specifically, ALM solutions can help IT organizations reduce energy consumption and costs associated with multi-site software development. 
(WHITE PAPER) READ ABSTRACT |

Practical Steps to Mitigate Virtualization Security Risks by Tripwire, Inc.

April 2008 - (Free Research)
Read this whitepaper to learn seven practical steps that IT organizations can take to mitigate the unique security challenges of virtualization. While some are directed specifically at virtualized environments, many of these steps are best practices. 
(WHITE PAPER) READ ABSTRACT |

CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction by IBM

November 2009 - (Free Research)
This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences. 
(WHITE PAPER) READ ABSTRACT |

SOA Whitepaper: Multichannel SOA and Business Rules Management Systems (BRMS) by IBM

May 2009 - (Free Research)
This paper presents service-oriented architecture (SOA) through the eyes of people with different roles within an organization. It will show their needs, challenges and tasks as they relate to SOA. 
(WHITE PAPER) READ ABSTRACT |

Data-Centric Security for Enterprise WANs by Blue Coat

May 2009 - (Free Research)
Every business needs to protect valuable data, whether to comply with industry regulations or to guard intellectual capital. It's all too easy for users to leak this data to outside parties, either accidentally or with malicious intent. Read this whitepaper to learn how secure Web gateways and DLP systems can be integrated to keep your data safe. 
(WHITE PAPER) READ ABSTRACT |

The Case for Virtual Local Area Networks (VLANs) by Global Knowledge

December 2008 - (Free Research)
In this whitepaper you will learn about the evolution of Ethernet, the reasons VLANs were introduced, and the ways that VLANs can be used. 
(WHITE PAPER) READ ABSTRACT |

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