Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

FCR Done Right! by Enkata Technologies April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.  (WHITE PAPER) READ ABSTRACT |

Data Integration Challenges in Onboarding Operational Data by Expressor Software October 10, 2011 - (Free Research) Read this white paper to learn how to overcome onboarding operational data challenges.  (WHITE PAPER) READ ABSTRACT |

Case Study: Obrela keeps your business in business by Hewlett-Packard Limited April 30, 2013 - (Free Research) Uncover the SIEM a security service provider uses to help them achieve real-time visibility and control over their systems and services to increase intelligence, protection, and safety.  (CASE STUDY) READ ABSTRACT |

Extending Oracle Siebel CRM Oracle Fusion Middleware by Oracle Corporation March 2008 - (Free Research) This white paper details the benefits associated with Oracle's Siebel CRM and discusses methods for extending business processes and visibility to external customers, suppliers and service providers using Oracle Fusion Middleware today.  (WHITE PAPER) READ ABSTRACT |

Consolidating Service Provider Points of Presence Using Virtualization to Optimize and Consolidate Networks by Juniper Networks, Inc. March 2010 - (Free Research) This white paper outlines the challenges that service providers are facing in the points of presence (POP), and presents the results of the NSP study quantifying the operational and capital savings possible through POP consolidation with virtualization. Read this white paper to learn how to improve the efficiency of POPs through virtualization.  (WHITE PAPER) READ ABSTRACT |

An Overview of MPLS VPNs: Overlay, Layer 3, and PseudoWire by Global Knowledge November 2010 - (Free Research) This paper  examines the big picture when it comes to Multiprotocol Label Switching (MPLS), and what happens when a data packet traverses an MPLS cloud.  (WHITE PAPER) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT)

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

Choosing a Cloud Hosting Provider with Confidence by Symantec Corporation May 2012 - (Free Research) This paper uncovers tips for choosing a cloud hosting provider and explores where and when to use cloud solutions, specific issues enterprises should raise with hosting providers before selecting a vendor, and ways in which SSL from a trusted certificate authority can help enterprises conduct business in the cloud with confidence.  (WHITE PAPER) READ ABSTRACT |

The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues.  (SOFTWARE PRODUCT)

Managed VoIP: More Cost Effective Than You Think by Orange Business Services July 2009 - (Free Research) Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice.  (WHITE PAPER) READ ABSTRACT |

Using ICD-10 Codes and Electronic Health Records to Achieve Value by Dell, Inc. June 2012 - (Free Research) This white paper demonstrates how adopting ICD-10 and EHRs can provide information that would be useful to streamlining administrative burdens that plague both health plans and providers.  (WHITE PAPER)

SaaS Provider Data Connectivity – Increasing Capacity While Decreasing Infrastructure Costs by Progress DataDirect December 2011 - (Free Research) This resource outlines how leveraging the right database driver can enable you to make optimal use of available resources thereby increasing existing processing capacity and enhancing architectural elasticity. Find out how these benefits will help you easily onboard new customers and assimilate volume processing spikes during peak customer usage.  (WHITE PAPER) READ ABSTRACT |

Managing Paper Patient Records In a Clinical Practice by Nuance October 2011 - (Free Research) Read this study conducted by Nuance Communications to better understand the bottlenecks and issues that arise from using paper documents in the health care field and how electronic document management can greatly eliminate these issues.  (WHITE PAPER) READ ABSTRACT |

The MSP Report Advantage by N-able Technologies December 2012 - (Free Research) Discover why professional, standardized reports have emerged as a key success factor for many MSPs and IT services providers, helping prove relevance and demonstrate the value of service delivered to their clients. View now to learn how such reporting can help you gain the title of "Trusted Advisor."  (WHITE PAPER) READ ABSTRACT |

BEYOND MPLS: DELIVERING CLOUD-READY NETWORKS by IPANEMA TECHNOLOGIES February 2011 - (Free Research) Most analysts agree that cloud computing will forever change how enterprises sell, purchase and use business applications and IT infrastructure.  (WHITE PAPER) READ ABSTRACT |

Accessing BlackBerry Data Services Using Wi-Fi Networks by BlackBerry June 2008 - (Free Research) Find out how you can complete multiple tasks at once to increase productivity by accessing both wireless and Wi-Fi networks together using the BlackBerry 8820 Smartphone.  (WHITE PAPER) READ ABSTRACT |

Virtual Success in the Healthcare Provider Market by NetApp February 2011 - (Free Research) Check out this white paper to learn why and how virtualization is a logical investment for hospitals and health care providers. Learn the benefits specific to desktop virtualization in a health facility and access a case study regarding a medical center that adopted virtualization technology.  (WHITE PAPER) READ ABSTRACT |

How Will the Transition to ICD-10 codes affect Health IT? by Virtusa Corporation March 2011 - (Free Research) As of Oct. 1, 2013, U.S. health care providers must use ICD-10 codes when they submit medical claims. This FAQ e-guide addresses what the transition means, advantages of using ICD-10, as well as best practices on how providers can prepare and succeed in an ICD 10 conversion.  (EGUIDE) READ ABSTRACT |

Choosing a Cloud Provider with Confidence by GeoTrust, Inc. February 2011 - (Free Research) The goal of this paper is to help enterprises make decisions about where and when to use cloud solutions by outlining issues that enterprises should raise with hosting providers before selecting a vendor, and by highlighting ways in which SSL from a trusted certificate authority can help enterprises conduct business in the cloud with confidence.  (WHITE PAPER) READ ABSTRACT |

Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services by Fairway Technologies, Inc. November 2010 - (Free Research) This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience.  (WHITE PAPER) READ ABSTRACT |

Agosto Takes Managed Services to a New Level with Google Apps by Google Apps Authorized Reseller Program October 2009 - (Free Research) Read this case study to learn how Agosto used Google Apps to help their client, Dunn Bros', communicate and collaborate between its many store and office locations.  (CASE STUDY) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Mobility - Aironet 1100 Series by Cisco Systems The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.  (HARDWARE PRODUCT)

JobClock by Exaktime JobClock is a rugged battery-powered timeclock that is locked down at each jobsite 24 hours a day, rain or shine. Each worker carries keytabs on their own keyring that identifies them in the system.  (HARDWARE PRODUCT)

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