This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. 

This paper  examines the big picture when it comes to Multiprotocol Label Switching (MPLS), and what happens when a data packet traverses an MPLS cloud. 

For hospitals, timely access to patient data is critical for maintaining normal operations during a natural or man-made disaster. This e-guide will help health care providers create and implement effective disaster recovery and business continuity plans -- complete with advice from providers who had to put those plans into action. 

View this paper to describe how Centrify DirectAudit can solve the security, compliance and third-party access challenges organizations face when auditing and monitoring UNIX, Linux and Windows systems and discover why traditional approaches cannot address the requirements of today's changing environment. 

This expert guide explores some of the options ERP hosting providers are offering as alternatives to Software as a Service (SaaS). 

The government will pay incentives to healthcare providers who implement EHR.  There’s still time to register, but you must decide whether to participate as a Medicare or Medicaid provider.  Each has different eligibility criteria and deadlines.  If you are uncertain which is the right choice for your practice, this guide will help. 

As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. 

Most service providers take a manual, reactive approach to managing and reporting against service level commitments. Read this white paper to learn how automating service level management with CA Business Service Insight reduces costs associated with service level management. 

Access this case study to learn how MICROS Inc. consolidated and virtualized its servers to accommodate growth in the face of data center space and power limitations. 

Access this whitepaper for an introduction to cloud computing for service providers and large enterprises. 

In this dedicated resource, learn about a top cloud provider and the different deployment options it offers. View a demo of the web-based user interface and review key features offered by this provider. Plus, discover the benefits of deploying your public or private cloud via IaaS. 

Read this white paper to learn more about outsourcing SharePoint2010 infrastrucutre to Office 365 or another hosting provider. 

While some larger organizations continue to manage internal data center, many business managers are able to increase service levels, cover more users, and lower response times by outsourcing their out-dated server farms to third-party data centers and cloud computing providers. This white paper will define data centers and explore cloud networking.