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Healthcare Performance Management Isn’t Only for Executives by Information Builders December 31, 2012 - (Free Research) Sponsored by Information Builders, this Ventana research paper can help your organization understand and apply healthcare performance management across the entire set of patient and provider processes.  (WHITE PAPER) READ ABSTRACT |

Large Insurance Provider Automates Invoice Disputes by IBM December 15, 2010 - (Free Research) Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks.  (CASE STUDY) READ ABSTRACT |

SaaS Provider Data Connectivity – Increasing Capacity While Decreasing Infrastructure Costs by Progress DataDirect December 31, 2011 - (Free Research) This resource outlines how leveraging the right database driver can enable you to make optimal use of available resources thereby increasing existing processing capacity and enhancing architectural elasticity. Find out how these benefits will help you easily onboard new customers and assimilate volume processing spikes during peak customer usage.  (WHITE PAPER) READ ABSTRACT |

When Availability Matters: Change Control for SaaS Providers by Tenzing Managed IT Services December 01, 2010 - (Free Research) This paper examines that to build an effective change management framework and achieve high availability numbers for an SaaS application requires maturing IT processes along established best practices and investing in quality change management tools.  (WHITE PAPER) READ ABSTRACT |

ACCOUNTS PAYABLE BUYER’S GUIDE: Questions to ask when choosing an AP automation solution provider by Esker Inc. December 28, 2012 - (Free Research) Consult this white paper to learn more about automating your accounts payable process. It explains which solution provider will offer the most comprehensive and efficient solution to meet your needs. With this buyer's guide you can find out more information about key topics and the right questions to ask.  (WHITE PAPER) READ ABSTRACT |

Dynamic Business Process Management for Communications Service Providers by IBM April 21, 2010 - (Free Research) In today’s demanding environment, communications service providers across all lines of business are struggling to increase their business agility to remain competitive. This paper explores how companies are achieving agility by adopting dynamic business process management (BPM) with telecommunications industry standards. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Bursting with HP CloudSystem by HP & Intel® November 30, 2012 - (Free Research) Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more!  (WHITE PAPER) READ ABSTRACT |

Service Orientation and Its Role in Your Connected Systems Strategy: Building Distributed Applications by Microsoft Corporation India Pvt Ltd October 2008 - (Free Research) This white paper presents the Microsoft Corporation vision for service orientation and service-oriented architecture in enterprise computing.  (WHITE PAPER) READ ABSTRACT |

WEALTH MANAGER'S TAKE ON OUTSOURCING by Wipro Technologies February 2008 - (Free Research) Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers' processes, quality standards, cost efficiency and knowledge.  (WHITE PAPER) READ ABSTRACT |

The Alcatel-Lucent OmniAccess 8550 WebServices Gateway: AUTOMATED WORKFLOW FOR IMPROVED PAT IENT CARE by Alcatel-Lucent April 2008 - (Free Research) The Alcatel-Lucent OmniAccess 8550 Web Services Gateway is a network appliance that secures automated business processes to meet corporate governance obligations.  (WEBCAST) READ ABSTRACT |

Geographic Factors for Data Center Site Selection by FORTRUST LLC November 2008 - (Free Research) This paper highlights the geographic advantages inherent in establishing data center operations in Colorado, addressing major events and probabilities of natural disasters.  (WHITE PAPER) READ ABSTRACT |

Using Talent Supply Chain Management to Overcome Challenges in the Professional Services Market by SAP AG January 2007 - (Free Research) Discover how implementing an integrated talent supply chain management environment can help professional services providers enhance revenues by improving delivery performance and speeding client response.  (WHITE PAPER) READ ABSTRACT |

Supply Network Collaboration in a Solution Provider Network by SAP America, Inc. August 2009 - (Free Research) See how manufacturers are adding value to product offerings with a new business model. Using their ecosystems to build a solution provider network, they are enabling supply network collaboration with suppliers, engineers, and financial services organizations, as well as developing industry coalitions to drive more value to customers.  (WHITE PAPER) READ ABSTRACT |

Water Corporation Refreshes Approach to SAP Mobility by Kony May 2013 - (Free Research) heck out this case study to learn how The Water Corporation, one of Australia's largest water service providers, turned to a third-party provider for a new mobile computing system that interfaces directly with their existing SAP applications.  (CASE STUDY) READ ABSTRACT |

Remote Monitoring and Management Tools Selection Tips for Solution Providers by N-able Technologies April 2013 - (Free Research) This E-Guide from MicroScope.co.UK offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization.  (EGUIDE) READ ABSTRACT |

The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc. January 2006 - (Free Research) Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn how technology, if chosen and implemented carefully, will have a major impact on driving down these costs, in both the short and long term.  (WHITE PAPER) READ ABSTRACT |

Sauder Woodworking: Enhancing the Lean Journey by SAP America, Inc. July 1967 - (Free Research) In this case study learn how Sauder Woodworking was able to increase visibility on execution processes, improve manufacturing flow and efficiency by following a strategic direction for lean manufacturing, and simplify work order reporting by using SAP ERP  (CASE STUDY) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

The next frontier for managed print services by ComputerWeekly.com February 2013 - (Free Research) MPS is extending beyond the enterprise to address requirements of mobile and remote workers, say analysts Louella Fernandes and Clive Longbottom.  (ANALYST REPORT) READ ABSTRACT |

The Value of Billing Transformation in an Economic Downturn by Amdocs Management LTD July 2009 - (Free Research) To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.  (WHITE PAPER) READ ABSTRACT |

7 Keys to MSP Success by N-able Technologies June 2012 - (Free Research) There are plenty of MSPs in the world that are successful and profitable. Want to know how they do it? Tune into this video to find out!  (VIDEO) READ ABSTRACT |

Remote monitoring and management tools selection tips for solutions provider by N-able Technologies November 2011 - (Free Research) In this expert eGuide, sponsored by N-able, you will learn the steps for selecting a remote monitoring and management (RMM) that is right for you and how such a solution worked particularly well for one managed service provider.  (EGUIDE) READ ABSTRACT |

Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America, Inc. January 2009 - (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.  (WHITE PAPER) READ ABSTRACT |

HRO Innovation: Building Blocks to Derive Full Value by SAP America, Inc. July 1967 - (Free Research) In this report, BusinessWeek Research Services (BWRS) launched a research program to determine the views of C-level managers—at large companies on how to improve the value derived from human resources outsourcing.  (WHITE PAPER) READ ABSTRACT |

Challenges & Strategies for UK Annuity Providers by Wipro Technologies May 2009 - (Free Research) This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace.  (WHITE PAPER) READ ABSTRACT |

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