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Featured Sponsors
Astea Alliance - Service Lifecycle Management by Astea International Inc.
(E-mail this company)
Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
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Extend Workflow and Automation - Taking Process Automation to the Limit by Opalis Software, Inc.
June 2008 - (Free Research)
The newest release of Opalis Integration Server version 5.5continues to extend the capabilities of workflow automation and integration. Read this paper to learn about the first IT process automation executive dashboard to deliver end-to-end automation.
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IFS Applications - Supply Chain Management by IFS
Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.
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Incident Reporting System by Delphi Technology, Inc.
(E-mail this company)
The Incident Reporting System provides the capability to report incidents for any type of business over the Internet via a secure web site, providing real-time entry and enabling immediate attention by a claims handler. Internet reporting provides cost-effective, efficient solutions and provides real-time access for immediate action.
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From Silos to Services: Using CMDB Federation to Enable an ITIL Version 3 by Hewlett-Packard Company
June 2008 - (Free Research)
By using a federated approach to a Configuration Management System, IT organizations can dynamically access information across teams and tools, resulting in faster, better, business-aware decisions that improve business service quality and cost.
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Astea Alliance Application Extensions by Astea International Inc.
(E-mail this company)
Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
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ITIL Version 3 and the IT Service Catalog by newScale, Inc.
October 2008 - (Free Research)
A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.
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InfinityQS ProFicient by Infinity QS
InfinityQS ProFicient suite of software offers extensive functionality, allowing you to chart and analyze data in a way that's most meaningful to you.
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Enterprise Security Reporter® for SQL Server, Version 3.62 by ScriptLogic Corporation
February 2008 - (Free Research)
Enterprise Security Reporter™ for SQL Server provides the administrator with tools to compare, analyze, query and report on the security and configuration of SQL databases, objects and schemas, as well as server logins, database users.
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The Paperless Office-Turning the Page on Paper Use by SpringCM
August 2008 - (Free Research)
This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper.
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Change and Configuration Management for Enterprises by Telelogic, An IBM Company
Telelogic Synergy™ is the award-winning tool suite for task-based Change Management and Configuration Management. Synergy provides lifecycle control for your company's digital assets, enabling you to assess and authorize change requests, from both internal and external sources, using a change control workflow customized to your needs.
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M1 - ERP Software for the Small to Medium Manufacturer by Bowen & Groves
(E-mail this company)
M1 by B&G™ is a manufacturing ERP software system specifically designed for small to medium manufacturers including job shops, custom and mixed mode manufacturers and make to order manufacturers. M1 by B&G™ provides total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation.
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Cisco PIX 506E Security Appliance by Cisco Systems, Inc
The Cisco® PIX® 506E Security Appliance delivers enterprise-class security for remote office, branch office, and small-to-medium business (SMB) networks, in a highperformance, easy-to-deploy purpose-built appliance.
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Migrating to Citrix XenApp/Presentation Server 4.5 by VisionApp
May 2008 - (Free Research)
Migration requires an efficient installation process for consistent, quality-assured and, where applicable, revision-proof environments without placing excessive demands on the staffing capacity of the administrators involved.
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ScaleOut StateServer v4 for Linux or Windows by ScaleOut Software Inc.
September 2008 - (Free Research)
Download ScaleOut Software's products free for a 30 day period. ScaleOut StateServer enables organizations to deliver scalable performance and high availability for Java Web and grid computing applications running on Linux or Solaris.
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Desktop Authority® Version 7.8 by ScriptLogic Corporation
February 2008 - (Free Research)
ScriptLogic Corporation's award-winning suite of desktop, server and Active Directory solutions help to empower network and security administrators to proactively save time and resources.
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Simplified Virtualization with Citrix XenServer by Citrix
August 2008 - (Free Research)
Citrix XenServer Dell Edition is a whole new ballgame compared to previous versions. Listen in to this podcast as we review this latest in Dell | Citrix virtualization solutions and discover which user scenarios capitalize on these features.
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Upgrade and Archive Strategies for Oracle E-Business Suite by IBM.
May 2008 - (Free Research)
Oracle E-Business Suite sites should consider the benefits of database archiving as best practice component in any upgrade plan. Learn how to incorporate archiving into your upgrade plan to reduce the risk of extended downtime and ensure project success.
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Patch Authority Ultimate Version 6.1 by ScriptLogic Corporation
September 2008 - (Free Research)
Patch Authority Ultimate's rich interface and extensive feature set deploys the latest patches in a few simple steps to all desktop and servers, local and remote.
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A Closer Look at Windows Vista by National Instruments
February 2008 - (Free Research)
One of the stated goals of the Microsoft Windows Vista release is to greatly improve the overall security of the Windows operating system and curb the impact of malware.
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