|
| |
1 - 25 of 477 | Next Page
|
Featured Sponsors
Supporting a Multichannel Contact Center by Verint Systems
February 13, 2013 - (Free Research)
Consult this expert e-guide to uncover how you can provide customer support across multiple communication channels. Assisting customers efficiently is imperative to the reputation of your business. This e-guide covers best practices for managing multiple channels, so you can prepare for communication from every angle.
|
Shred-It Goes Mobile with CRM-Service by Kony
May 07, 2013 - (Free Research)
Shred-It, a leading information security company providing document destruction services, was looking to initiate a mobile strategy to improve the efficiency of their customer service reps (CSRs). Read this short case study to learn how mobilizing their CRM service processes allows Shred-It to provide standardized, consistent delivery of service.
|
How to Handle the New Customer Revolution by Oracle Corporation
October 18, 2012 - (Free Research)
Watch this video to learn why the cloud is the best way to deliver agile customer service because of its continuous updates and minimal IT capability requirements.
|
How Technology is Changing the Role of Sales Professionals by DocuSign, Inc.
September 28, 2012 - (Free Research)
Access this e-guide to gain expert insight into the changing role of the sales professional and find out the role technology has played in its evolution. Read on to learn how to establish an effective management strategy for the modern sales world, and discover what the experts predict the future hold for sales.
|
Why CRM Implementations Fail….And What To Do About It by Scribe Software Corporation
March 01, 2011 - (Free Research)
Companies are scrambling to implement CRM systems, but they might not be getting what they bargained for if they're not careful. Up to 80% are reporting they're not getting what they were promised. Read this paper and learn how to avoid pitfalls, develop a strategy for your CRM system, and much more.
|
Making the most of customer data: CRM analytics by SearchCRM
April 02, 2013 - (Free Research)
View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now.
|
City of Los Angeles Improves Customer Satisfaction with Self-Service (Podcast) by Oracle Corporation
April 2013 - (Free Research)
This exclusive podcast discusses how the Los Angeles Department of Water and Power (LADWP) provided customers with a self-service portal for Web transactions to allow them to manage their account information, improving service deliver and customer satisfaction.
|
HP StorageWorks 4400 Enterprise Virtual Array (EVA4400) Performance by Hewlett-Packard Company
August 2008 - (Free Research)
In this white paper learn how sequential performance provides customers with improved data transfer rates for applications such as data warehousing, streaming video, high-performance technical computing, and backups and restores.
|
Archiving: A Dell Point of View by Dell, Inc.
April 2011 - (Free Research)
Dell has developed a customer centric strategy designed to provide customers with the right archiving solutions for their IT infrastructure. Access this paper to learn more about Dell's strategy and archiving point of view.
|
How to Make Indirect Procurement Outsourcing Work Effectively by SAP America, Inc.
March 2010 - (Free Research)
Consider how procurement outsourcers have helped customers improve strategic sourcing, contract negotiations and operational procurement. Yet they need to connect these areas with integrated, sourcing-to-settlement procurement processes by providing customers with standard processes and platforms.
|
Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft
October 2007 - (Free Research)
Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.
|
Linux Best Management Practices by Red Hat and HP
July 2012 - (Free Research)
Access this white paper to learn about the newest HP ProLiant Gen8 Agentless Management system, which provides customers with core management functions for internal systems components, including health monitoring and alerting.
|
Riverbed® Services Platform by Riverbed Technology, Inc.
April 2009 - (Free Research)
Consolidation and virtualization are hot trends in IT, helping organizations increase their flexibility in delivering valuable services and reduce costs. The Riverbed® Services Platform provides customers with the ability to run up to 5 additional services and applications virtually on VMware in a protected partition on the Steelhead® appliance.
|
Windows Azure Storage: A Highly Available Cloud Storage Service with Strong Consistency by Microsoft
December 2011 - (Free Research)
Read this white paper to learn about the architecture, data model, resource provisioning, load balancing, and replication systems of Windows Azure Storage (WAS), a scalable cloud storage system that provides customers with seemingly limitless data storage, access from anywhere at any time, and the ability to only pay for what they use.
|
Full Spectrum Customer Data Integration (CDI) Solutions by Pitney Bowes Business Insight
March 2009 - (Free Research)
Accurate customer information is essential to business success. It provides customer insight, informs decisions and drives strategy. Managed effectively, this information allows organizations to improve customer retention and increase the value of individual customers. This white paper covers the necessity of a customer data integration program.
|
Acxiom Deploys Business Intelligence for Best-of-Breed Solutions by SAP America, Inc.
October 2009 - (Free Research)
Find out how Acxiom, specializing in providing customer and information management solutions for companies around the world, uses SAP BusinessObjects Business Intelligence (BI) solutions to transform consumer data into actionable BI.
|
Optimizing Server Management by HP & Intel®
December 2010 - (Free Research)
HP Insight Software is integrated management software to manage infrastructures including HP ProLiant, HP Integrity, and HP BladeSystem. A core element of the HP Converged Infrastructure and Matrix Operating Environment, HP Insight Software is designed to provide customers with deeper insight into their systems to make more informed decisions.
|
The Value of Integrated Security by Cisco Systems, Inc.
November 2008 - (Free Research)
Security breaches can attack a company from a wide range of sources, including the company's own networked PCs and servers. This paper explains how Cisco is merging innovative network security technology with more than 20 years of routing expertise to redefine network security and provide customers with end-to-end network protection.
|
Doubling the Value of Virtualization with HP ProLiant G6 Servers and HP StorageWorks by Hewlett-Packard Company
March 2010 - (Free Research)
When Opus Interactive needed to provide customers with a cost-efficient, highly available pay-as-you-grow server and storage model, they turned to HP ProLiant server blades, the HP LeftHand P4000 SAN, and VMware. As a result there was 75% reduction in customer cost per server and higher availability.
|
|
|
