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Integrated Service Management: Visibility. Control. Automation. by IBM
December 03, 2010 - (Free Research)
With Integrated Service Management, organizations gain visibility, control and automation across organizational and infrastructure boundaries, making it possible to have an end-to-end view of a business service, effectively manage risk and compliance, and fundamentally change the economics of service delivery—all in support of business objectives.
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Improve Service Delivery with IBM CloudBurst by IBM
January 28, 2011 - (Free Research)
IBM CloudBurst is a family of pre-integrated service delivery platforms that include the hardware, storage, networking, virtualization, and service management software to create a private cloud environment, transform data centers, and build dynamic infrastructures that deliver new levels of service at reduced cost.
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IBM Service Management: Driving growth for Managed ICT Service Providers by IBM
October 03, 2011 - (Free Research)
Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
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Extending Enterprise Networks with Service Delivery Environments by Alcatel-Lucent
February 12, 2008 - (Free Research)
This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.
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CloudBurst Technical Demonstration by IBM
September 08, 2009 - (Free Research)
The IBM CloudBurst Family is a line of pre-integrated service delivery platforms including hardware, storage, networking, virtualization, and service management software, which will enable you to create a private cloud environment.
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Simplify Your IT - Accelerate Your Business by Insight
December 28, 2012 - (Free Research)
This white paper explores how a converged infrastructure can enable your organization to lower costs while improving the quality of IT service delivery.
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GoToAssist Corporate - Remote Support Made Easy™ by GoToAssist
July 28, 2010 - (Free Research)
Citrix® GoToAssist® Corporate™ is a comprehensive and secure remote support solution that helps businesses increase revenue and reduce costs while improving customer satisfaction and problem resolution times. Continue reading this product overview to learn more.
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10 Simple Steps to ITIL Network Compliance by Netcordia
December 2007 - (Free Research)
Vendors of all kinds are marketing their products as ITIL-compliant, and many are, to some degree or another. But only a few clearly stand out because of their ability to make ITIL compliance much easier and more cost-effective on an ongoing basis. Read on to learn how Netcordia stays at the top of this short list of vendors.
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Keys to SAP Application Acceleration: Advances in Delivery Systems by Citrix
September 2008 - (Free Research)
It is essential that SAP applications and network infrastructures be considered together as a "application infrastructure" that supports strategic business objectives. This paper examines the challenges associated with SAP application delivery
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Virtualizing Mission-Critical Apps by SearchServerVirtualization
April 2013 - (Free Research)
In this expert resource, learn the crucial steps to take to avoid performance and availability roadblocks when virtualizing your mission-critical applications to ensure the best possible service delivery.
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The Shortcut Guide to Assuring Website Performance through External Web Monitoring by Neustar®
October 2010 - (Free Research)
Businesses have become dependent on Web sites and RIAs. As dependency increases, so does the complexity of Web site systems and expectations on service delivery. This book offers a detailed look at external monitoring, how to leverage monitoring to protect your brand and a roadmap for implementing and maintaining an external monitoring process.
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Private Cloud Is Imminent, But Is the Physical Network Hostile? by Dell, Inc. and Intel®
June 2012 - (Free Research)
This E-Guide from SearchNetworking.com describes why building a private cloud can be hostile to the physical network as we know it. Explore why physical networks don’t cut it in the private cloud and what must be done to ensure cloud success.
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EX Series Ethernet Switches by Juniper Networks, Inc.
November 2011 - (Free Research)
High-performance businesses demand a high-performance network infrastructure that provides fast, secure and reliable delivery of the applications that drive the business. Switches deployed in regional offices, campuses and data centers enable these business processes by connecting users.
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