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Featured Sponsors
Client Relationship Management for Asset Managers by Pivotal CRM, a CDC Software solution
February 20, 2009 - (Free Research)
This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.
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Value-driven product management: Six keys to product success by IBM
January 01, 2009 - (Free Research)
This paper explains how assessment, alignment, achievability, accessibility, agility and accountability, the six key concepts of value-driven product management, can be applied to create a repeatable process for developing successful products.
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FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc.
January 2001 - (Free Research)
The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs.
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Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation
September 2009 - (Free Research)
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
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FACTS® PPO™ by Ebix Health, Inc.
January 2001 - (Free Research)
FACTS® PPO™ is a fully automated provider network processing module, this system provides you with a fully integrated database for providers (both practitioners and facilities).
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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry
February 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
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Webcast - Best of Breed Data Protection: Architecting Deduplication and Virtualisation by Data Domain
November 2009 - (Free Research)
Please watch this presentation featuring Brad Blake, Director, IT at Boston Medical Center. The presentation will illuminate topics such as Boston Medical Center’s decision process and successful implementation of Data Domain deduplication storage - as well as the economic benefits received by going tapeless for backup and disaster recovery.
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Architecting Deduplication and Virtualization for Best of Breed Data Protection by Data Domain
October 2009 - (Free Research)
Boston Medical Center details its decision process and successful implementation of Data Domain deduplication storage as well as the economic benefits received by going tapeless for backup and disaster recovery. Brad Blake, IT Director at Boston Medical Center, presented to an audience at Gartner's Data Center Conference.
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Solution Provider Uses Hosted Services to Secure a Significant Deal with Retail Giant by Microsoft
June 2009 - (Free Research)
CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint venture company to persuade the potential client it could make the deadline. Learn how Microsoft solutions got the job done.
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Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft
April 2008 - (Free Research)
Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..
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FACTS® CLAIMS & ENCOUNTERS™ by Ebix Health, Inc.
January 2001 - (Free Research)
FACTS® CLAIMS & ENCOUNTERS™ is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters.
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Proactively Controlling Access to Patient Data by FoxT
July 2009 - (Free Research)
In a typical healthcare organization, hundreds to thousands of medical and support staff need to access patient data to do their job. How do you effectively enforce access controls to hospital information systems without hampering medical care efficiency and effectiveness? Read this paper and learn how.
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Task and Resource Management - Optimizing Your Warehouse Operations with SAP® R/3® TRM by CDC Global Services - Catalyst
November 2009 - (Free Research)
This white paper is designed to give warehouse operations managers and IT managers a useful framework for understanding SAP's Task and Resource Management (TRM) application. It presents an overview of TRM and its unique capabilities and benefits to provide key insight into which organizations will reap the highest value from TRM.
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Weighing your call center hosting options by inContact
December 2009 - (Free Research)
In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more.
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Tough Test, Top Score: High Praise for Quantum DXi from Alaskan Utility by Quantum Corporation
December 2009 - (Free Research)
After carefully weighing competing options, Anchorage Water and Wastewater Utility chose Quantum's DXi-Series solution with deduplication technology for its data protection system upgrade. This case study explains why they made that choice.
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A Guide to Understanding Hosted and Managed Messaging by Concentric
January 2009 - (Free Research)
The purpose of this document is to offer an unbiased discussion and analysis of the key elements that must be considered by decision makers as they evaluate options for managing their messaging systems.
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Brand Management - Leveraging the Power of Integrated Marketing by SAP AG
February 2008 - (Free Research)
The evolution of consumer marketing causes everyone to think in new ways. Instead of reaching consumers through traditional media, Internet, product placement and word of mouth are good alternatives. Check out this paper for more information about integrated brand management.
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Managing Risk through Financial Processes: Embedding Governance, Risk and Compliance by SAP AG
November 2008 - (Free Research)
To find out how senior executives view their financial processes, the Economist Intelligence Unit surveyed a global sample of mostly financial executives in September 2008. Some respondents focused on the importance of developing processes that reduced costs and improved efficiency. Others acknowledged
the importance of cost and efficiency..
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Improve Customer Relationships Using the 2007 Office System by Microsoft
September 2009 - (Free Research)
This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.
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Data Center Projects: System Planning by APC
February 2009 - (Free Research)
The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions.
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