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A Guide to Understanding Hosted and Managed Messaging by Concentric January 13, 2009 - (Free Research) The purpose of this document is to offer an unbiased discussion and analysis of the key elements that must be considered by decision makers as they evaluate options for managing their messaging systems.  (WHITE PAPER) READ ABSTRACT |

Solution Provider Uses Hosted Services to Secure a Significant Deal with Retail Giant by Microsoft June 01, 2009 - (Free Research) CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint venture company to persuade the potential client it could make the deadline. Learn how Microsoft solutions got the job done.  (CASE STUDY) READ ABSTRACT |

Data Center Projects: System Planning by APC February 2009 - (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions.  (WHITE PAPER) READ ABSTRACT |

Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft April 2008 - (Free Research) Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..  (CASE STUDY) READ ABSTRACT |

Weighing your call center hosting options by inContact December 2009 - (Free Research) In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more.  (PODCAST) READ ABSTRACT |

Tough Test, Top Score: High Praise for Quantum DXi from Alaskan Utility by Quantum Corporation December 2009 - (Free Research) After carefully weighing competing options, Anchorage Water and Wastewater Utility chose Quantum's DXi-Series solution with deduplication technology for its data protection system upgrade. This case study explains why they made that choice.  (CASE STUDY) READ ABSTRACT |

Improve Customer Relationships Using the 2007 Office System by Microsoft September 2009 - (Free Research) This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.  (WEBCAST) READ ABSTRACT |

MarketScope for Records Management by IBM September 2009 - (Free Research) Organizations have long known that implementing their records management initiatives is challenging. People and processes are both important elements, but choosing the right records management solution can be the difference between success and failure. Read on to learn about selecting the right records management solution for your organization.  (ANALYST REPORT) READ ABSTRACT |

American Recovery and Reinvestment Act - Broadband - Notice of Funds Availability by Motorola, Inc. August 2009 - (Free Research) The USDA Rural Utilities Service and NTIA jointly announced the availability of funding and application requirements for the broadband initiatives contained in the American Recovery and Reinvestment Act (ARRA) of 2009. Read on to learn about the RUS grant program, its requirements, and how Motorola can work with you toward an RUS approved grant.  (WHITE PAPER) READ ABSTRACT |

Client Relationship Management for Asset Managers by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.  (WHITE PAPER) READ ABSTRACT |

No Paper Weight - IT Briefing by IBM January 2007 - (Free Research) Organizations face a tremendous challenge in meeting the many different regulatory compliance issues driven by legislation, auditors and litigation.  (WHITE PAPER)

Why Records Management is important by Hewlett-Packard Company March 2009 - (Free Research) Records management forces you to think about how you create, process, capture, and manage information. This requires a review of your business activities from an information-centric point of view, which in itself can highlight process inefficiencies. This white paper explains why such a process is important.  (WHITE PAPER) READ ABSTRACT |

How to Address the Federal Government’s Records Management Challenges by IBM March 2009 - (Free Research) This report documents the systemic failure of the U.S. federal government to understand the nature of electronic record keeping. There is a way forward, but first we must change attitudes and perceptions. Read on to learn more about overcoming records management challenges.  (ANALYST REPORT) READ ABSTRACT |

Cost Effective Records Management - An Assessment Whitepaper by Cohasset Associates by IBM November 2007 - (Free Research) Given the ever-increasing growth of litigation, investigations and regulatory actions coupled with the explosive growth of electronic records, automation of an organization’s records management policies, processes and business practices is no longer an option; it is now a necessity.  (ANALYST REPORT)

eBook - Email Retention: Standards and Practices by SearchCompliance.com October 2009 - (Free Research) Electronic records are as real as paper documents. In this SearchCompliance eBook, you'll learn the importance of having a records retention policy and how to properly manage the data for e-discovery and recovery in your organization.  (EBOOK) READ ABSTRACT |

Smart Archive for SAP and the Enterprise by IBM November 2009 - (Free Research) Brian Hill of Forrester and Laurence Leong of IBM discuss how to take a smarter approach to archiving beyond point solutions in this webinar. Learn about the latest industry trends and strategies for archiving and enterprise content management.  (WEBCAST) READ ABSTRACT |

Best Practices in Lead Development by KnowledgeStorm Webinars (E-mail this company) May 2005 - (Free Research) Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm.  (WEBCAST) READ ABSTRACT |

CIO Perspective: BlackBerry Security by BlackBerry October 2006 - (Free Research) In this question and answer session, learn how Dr. John D. Halamka. MD, of the Harvard Medical School, depends on a BlackBerry Solution to keep his patient and student records secure.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Defining and Establishing Effective Archive Retention Policies by Symantec Corporation June 2007 - (Free Research) Electronically stored information (ESI) has become a major source of business records, and any organization that uses ESI - from email to word processing to instant messaging - must manage those records. This paper explains best practices for establishing effective archive retention policies.  (WHITE PAPER) READ ABSTRACT |

Beijing 2008 delivered - Ready for the next stops! by Atos Origin November 2009 - (Free Research) Watch this video to learn some of the steps Atos Origin took to make sure the Beijing 2208 Olympic Games were successful and learn some of the steps they are taking for future Olympic Games, including Vancouver 2010 and London 2012.  (VIDEO) READ ABSTRACT |

eBook: IT in the Electronic Hospital by SearchCIO.com and SearchSecurity.com October 2009 - (Free Research) The federal government's push for electronic healthcare records has made data security even more pressing. This eBook takes a look at where healthcare IT leaders should begin and what they should watch out for as they move to embrace the HITECH Act and other initiatives. Read on to learn more.  (EBOOK) READ ABSTRACT |

Dell's SMART Approach to Workload Automation by BMC Software, Inc April 2009 - (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.  (WHITE PAPER) READ ABSTRACT |

Reduce the Cost to Achieving HIPAA Security Compliance with Lumension® Solutions by Lumension October 2009 - (Free Research) Healthcare organizations face a host of HIPAA Security Rule compliance challenges with the move to put patient medical records online. Lumension helps organizations address these compliance challenges by providing the proactive IT risk management and the required audit readiness to meet many aspects of the HIPAA Security Rule.  (WHITE PAPER) READ ABSTRACT |

eBook: Storage for Electronic Health Care Systems by SearchCIO.com and SearchStorage.com November 2009 - (Free Research) With all of the uncertainty surrounding electronic health records, one thing is for sure: You’ll be storing more data, with more protection and for longer times. Read this eBook to learn how to accomplish that without breaking the bank.  (EBOOK) READ ABSTRACT |

Email and the Law: Challenges of Email Management by Mimecast May 2009 - (Free Research) This presentation transcript covers how organizations can make their email policies compliant with applicable laws. It details ways in which email and the legal system interact and provides 12 steps for good evidential quality of email.  (WHITE PAPER) READ ABSTRACT |

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