The USDA Rural Utilities Service and NTIA jointly announced the availability of funding and application requirements for the broadband initiatives contained in the American Recovery and Reinvestment Act (ARRA) of 2009. Read on to learn about the RUS grant program, its requirements, and how Motorola can work with you toward an RUS approved grant. 

In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more. 

The purpose of this document is to offer an unbiased discussion and analysis of the key elements that must be considered by decision makers as they evaluate options for managing their messaging systems. 

The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions. 

Telpage initially deployed wireless broadband equipment from a variety of manufacturers in the 900 MHz, 2.4 and 5.7 GHz frequencies to support point-to-point and point-to-multipoint applications. Unfortunately, that equipment could not reliably scale to support increased demand. Read on to learn how Telpage found reliable scalability. 

This white paper describes the types of PM services that can help safeguard the uptime of data centers and IT equipment rooms. 

Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 

Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm. 

Data center energy costs continue to take up a significant portion of IT budgets, and it seems that there is no end in sight. This paper addresses, in a unified and systemic way, many of the power consumption issues that IT has been grappling with in piecemeal fashion. 

MySpace knows better than anyone the high demands that consumers can make on application and web servers. It maintains two sets of servers depending on application transaction load. Even so, continued transaction growth on these servers was resulting in poor performance. MySpace decided to give Fusion-io a try. 

In this paper, you'll learn why high-efficiency AC will likely emerge as the dominant choice for data center power distribution. Topics covered include a review of the characteristics of AC & DC distribution, A mathematical model of the efficiency of two different AC distribution systems, and Why many of the DC benefits are unfounded. 

This white paper describes how various UPS topologies work and looks at the impact of operating mode on five key factors of UPS performance