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Cloud Computing: What It Is and What It Can Do For You by Global Knowledge
March 17, 2010 - (Free Research)
Cloud computing is one of the latest computer and business industry buzz words. This paper will discuss the definition of cloud computing, the public or external cloud, the private or internal cloud, the evolution of cloud computing and more.
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Ten Steps to Better Requirements Management by IBM
October 01, 2008 - (Free Research)
Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects.
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Weighing your call center hosting options by inContact
December 17, 2009 - (Free Research)
In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more.
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Enterprise Integration Requirements: Eight Things to Consider by Progress Software
February 05, 2010 - (Free Research)
Integration projects succeed due to the completeness of thought in the requirements gathering and design phases. This paper presents “Eight Things to Consider” as you evaluate your existing infrastructure, current and future needs, and prepare to evaluate potential solutions.
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How Merck Defines Requirements For Application Modernization by Blueprint Software Systems Inc.
March 04, 2010 - (Free Research)
Join Centerline Partners and Blueprint as they present how a next-generation approach for establishing a requirements framework leveraging Blueprint Requirements Center and HP Quality Center significantly reduces risks associated with application modernization initiatives.
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Storage Explained: Cloud Storage Defined by 3PAR
October 06, 2009 - (Free Research)
Cloud storage is a rapidly growing technology. Read this paper for the latest definitions of cloud storage and cloud service and to more closely examine cloud storage benefits and offerings.
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Solution Provider Uses Hosted Services to Secure a Significant Deal with Retail Giant by Microsoft
June 01, 2009 - (Free Research)
CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint venture company to persuade the potential client it could make the deadline. Learn how Microsoft solutions got the job done.
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Web Content Management: Why SaaS Matters and Why You Should Care by Clickability, Inc.
March 09, 2010 - (Free Research)
With the move to on-demand applications has come plenty of mudslinging between traditional off-the-shelf-software proponents and SaaS WCM fans. So, how do buyers separate hype from truth? This paper helps answer that question, creating cohesive definitions, and arming buyers with the right questions to consider when making a WCM purchase.
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Application Governance In Action - Delivering Value Throughout The Application Lifecycle by Hewlett-Packard Company
February 09, 2010 - (Free Research)
This white paper makes the case for application governance by extending the definition of application lifecycle and application lifecycle management. It examines the critical roles of metadata, collaboration, and other important aspects of application governance. Additionally, this paper contains four use cases of application governance in action.
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Customer Satisfaction with Email Archiving Systems by Sunbelt Software
January 29, 2010 - (Free Research)
Email archiving is rapidly becoming a critical best practice for organizations of all sizes and across all industries. This white paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings, to help decision makers in the evaluation process.
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Tough Test, Top Score: High Praise for Quantum DXi from Alaskan Utility by Quantum Corporation
December 14, 2009 - (Free Research)
After carefully weighing competing options, Anchorage Water and Wastewater Utility chose Quantum's DXi-Series solution with deduplication technology for its data protection system upgrade. This case study explains why they made that choice.
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Workflow vs BPM 2009 by Lombardi Software
December 18, 2009 - (Free Research)
Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t.
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A Standard Approach to Process Documentation by Lombardi Software
December 21, 2009 - (Free Research)
Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings.
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Optimizing Exchange High Availability - A New Approach by Marathon Technologies
September 10, 2009 - (Free Research)
Businesses of all sizes are using the messaging and collaboration features of Microsoft Exchange to run critical business functions that if lost, can result in severe business disruption. Exchange and Exchange infrastructure components are analyzed in this paper to determine how they can be protected so you can achieve your SLA commitments.
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ITIL v3: Making Business Services Serve the Business by ASG Software Solutions
October 01, 2009 - (Free Research)
ITSM is an IT management approach focused on end-to-end services rather than individual technology components. It is more aligned with the customer view of IT than the technology view. Read this paper to learn how business service management takes ITSM to the next level.
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Cloud computing: Security risks and compliance implications by IBM
February 05, 2010 - (Free Research)
In this video, David Sherry explains the cloud's many uses, its current advantages and disadvantages, and most importantly, the security risks and compliance issues that must be considered with any cloud computing implementation.
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Taking an In-Depth Look into the Citrix XenDesktop User Experience by Citrix
October 06, 2009 - (Free Research)
When it comes to desktop virtualization, Citrix XenDesktop offers the best user experience available, over any network on any device. The following video will take you on a guided tour through XenDesktop's user experience, sharing highlights and answering your most pertinent questions.
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Increase Your Returns Using Event-Based Marketing by Infor CRM
July 22, 2009 - (Free Research)
Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
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Scale Out Storage Architecture: Reaching for the Cloud by Forsythe
November 20, 2009 - (Free Research)
Organizations concerned about IT budgets, need to be prepared to discuss cloud storage in the near future. The reality is that there are already enterprises using cloud storage effectively. Is it the answer for your organization? It might be--and the intent of this paper is to provide definitions, considerations and insights.
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IT Governance in an IBM Lotus Software Environment by Sherpa Software
January 16, 2009 - (Free Research)
This document describes concepts and definitions for governance, elements of governance, distinguishing myth from reality, approaches that go beyond "just good enough", control frameworks etc.
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Best Practices in Lead Development by KnowledgeStorm Webinars
(E-mail this company)
May 11, 2005 - (Free Research)
Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm.
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Architecting Enterprise Social Computing for Business Value by NewsGator Technologies
October 01, 2008 - (Free Research)
This paper builds a model of enterprise social computing by analyzing business goals. It builds the architectural components and the relationships between them by starting from a basic definition of social computing and the most common goals.
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CIO Decisions Ezine Vol. 2 by CIO Decisions
September 2008 - (Free Research)
Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.
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DCIG Report - Achieve Near-Real Time Backup and Recovery by FalconStor Software
September 2009 - (Free Research)
The question that enterprise organizations need to answer is, “Which of the many forms of disk-based data protection should they start with?” This paper will help organizations answer that question.
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ITIL®,the CMS and You by BMC Software, Inc.
August 2009 - (Free Research)
This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
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