FACTS® 125™ is a fully automated and comprehensive system for the management of Section 125, Flexible Benefit plans. 

FACTS® CLAIMS & ENCOUNTERS™ is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters. 

FACTS® PPO™ is a fully automated provider network processing module, this system provides you with a fully integrated database for providers (both practitioners and facilities). 

FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions. 

FACTS EDI (Electronic Data Interchange) is an industry compliant, electronic data interchange system that allows for the high-speed transaction processing of health information between the FACTS Systems and your trading partners. 

Navicure, an insurance claims processing company, needed a more robust storage and disaster recovery solution. They chose a scalable, in-house storage area network using Dell EqualLogic PS Series Internet SCSI arrays, and automated the planning, testing, and deployment of a disaster recovery solution using VMware Site Recovery Manager software. 

CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint venture company to persuade the potential client it could make the deadline. Learn how Microsoft solutions got the job done. 

In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more. 

Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data. 

Enterprises are aggressively moving to service-oriented IT delivery. By investing in internal and public cloud computing, enterprises claim decreased total cost of ownership by 30% to 40% as well as improved IT agility in responding to fluctuating business demands. Forrester Consulting conducted a study to better understand how companies succeed. 

As enterprises continue to produce, store, and make use of business content, volume grows and the investment needed to manage complexity increases. Yet much of this content remains difficult to manage and access. Read this white paper to learn how Google search solutions can boost your bottom line in today's business climate. 

This white paper provides a close examination of virtual desktop infrastructure (VDI) and how it may dramatically lower total cost of ownership (TCO). Read this paper to learn about the current cost of PC management and how virtual desktops can be deployed using existing budgets.