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Live Help: Global Consumer Views & Trends Live Voice and Live Chat by Art Technology Group (ATG) June 07, 2010 - (Free Research) This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat.  (WHITE PAPER) READ ABSTRACT |

Data Modeling: A Necessary and Rewarding Aspect of Data Management by Burton Group July 2008 - (Free Research) Data modeling has evolved from an arcane technique for database designers into an entire family of interrelated techniques that serves many constituencies, including techno-phobic business stakeholders and users. The new maturity of modeling to...  (WHITE PAPER) READ ABSTRACT |

The Forrester Wave: Project/Program Portfolio Management, Q4 2012 by Rally Software December 2012 - (Free Research) In this detailed white paper, discover what Forrester experts have to say about the major PPM trends and vendors. Explore key takeaways and findings on everything from business agility to agile development and one-size-fits-all approaches to PPM, as well as detailed breakdowns of vendor strengths and weaknesses.  (WHITE PAPER) READ ABSTRACT |

E-Book: Big-Data Analytics Explained: Current Trends, Technologies, and Issues by Hewlett-Packard Company November 2011 - (Free Research) This e-book, designed for IT, BI and analytics professionals as well as business executives, provides readers with a comprehensive understanding of big-data analytics trends, technologies and challenges. Receive real-world insight and advice on developing, implementing and managing a big-data analytics program for your organization.  (EBOOK)

BYOD & Consumerization: Why the Cloud Is Key to a Viable Implementation by Insight August 2012 - (Free Research) This white paper discusses exactly why the bring-your-own-device (BYOD) trend has succeeded where bring-your-own-PC (BYOPC) trend fell short as well as why cloud computing adds significant value beyond the data center while mitigating the risk and cost associated with this trend.  (WHITE PAPER) READ ABSTRACT |

E-Book: New trends and best practices for data governance success by Talend November 2010 - (Free Research) This eBook examines data governance trends and methodologies for managing governance programs. It covers issues such as new ways of organizing data governance teams and emerging best practices to help organizations succeed with enterprise data governance initiatives. It also provides expert advice on how to design and implement governance programs.  (EBOOK)

Top 10 Project Management Trends for 2013 by ComputerWeekly.com January 2013 - (Free Research) A global panel of experts identify the top 10 trends in project management in 2013  (ESSENTIAL GUIDE) READ ABSTRACT |

Top 10 Project Management Trends for 2013 by ComputerWeekly.com January 2013 - (Free Research) A global panel of experts identify the top 10 trends in project management in 2013  (ESSENTIAL GUIDE) READ ABSTRACT |

Trends in Enterprise Mobility by ComputerWeekly.com April 2013 - (Free Research) This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 11 October 2011: Download this week's issue of the UK's leading technology publication, featuring the latest news, analysis and opinion on the big trends in IT by ComputerWeekly.com October 2011 - (Free Research) In this week's Computer Weekly, we find out how mainframe technology that was meant to be dead and buried is finding innovative new applications. We analyse the challenges facing the government's largest deployment of agile software development, and our Buyer's Guide highlights the firms making the most of social media. Download the new issue now.  (EZINE) READ ABSTRACT |

Computer Weekly 16 August 2011: Read our analysis of the week’s biggest news stories in IT and in-depth features examining the latest technology trends by ComputerWeekly.com August 2011 - (Free Research) In this week’s issue of Computer Weekly we kick-off a programme of content aimed at providing a resource for IT training, education and career development. We also look at the controversial supplier contracts for the NHS IT programme, and examine the challenges of Big Data - plus our usual analysis of the week’s news. Download the latest issue now.  (EBOOK) READ ABSTRACT |

Computer Weekly - 13 March 2012: The economics of private cloud by ComputerWeekly.com March 2012 - (Free Research) This week’s Computer Weekly kicks off our Buyer's Guide to private cloud. It also contains our RSA conference coverage of the latest IT security trends and the future for Microsoft's Trustworthy Computing initiative. And we discuss the role of apprenticeships in encouraging more young people to work in IT.  (EZINE)

Presentation Transcript: Understanding the Benefits of Application Virtualization by Dell and Microsoft June 2012 - (Free Research) Explore how application virtualization can help your business prepare for the consumerization of IT. Access this expert resource to gain insights on its many use cases, how it differs from desktop virtualization, and the substantial benefits it can offer both your IT department and end-users.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Three Steps to Progress BPM from Project to Program by IBM August 2011 - (Free Research) This white paper describes how the trend of broader BPM programs has changed what companies need in terms of BPM technology and “know-how.” Continue reading to learn three steps for helping establish a solid foundation for a BPM program that can enable your organization to easily scale its process improvement capability.  (WHITE PAPER) READ ABSTRACT |

Considerations and Best Practices for Updating a Corporate BYOD Program by Good Technology March 2013 - (Free Research) In this timely E-Guide from SearchConsumerization.com we detail the best practices and considerations to keep in mind when creating, implementing, and updating a corporate BYOD policy.  (EGUIDE) READ ABSTRACT |

Success Factors of a Best-Run Marketing Organisation - How Does Your Team Stack Up? by SAP AG December 2007 - (Free Research) How are leading marketing organisations getting the job done? Walk through their best practices, and you'll see what role software solutions - and customers - can play in helping marketing teams demonstrate favorable business outcomes.  (JOURNAL ARTICLE) READ ABSTRACT |

Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst by Birst October 2009 - (Free Research) In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst.  (CASE STUDY) READ ABSTRACT |

Global Threat Trends - March 2010 by ESET April 2010 - (Free Research) Read this analysis of ESET’s ThreatSense.Net®, a sophisticated malware reporting and tracking system, which shows that the highest number of detections this month, with almost 10.32% of the total, was scored by the Win32/Conficker class of threat.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 23 August 2011: Download this week's issue of the UK's leading technology publication, with our analysis of the latest news and IT trends by ComputerWeekly.com August 2011 - (Free Research) In this week's Computer Weekly, Oxfam's CIO talks about how IT supports a global aid operation; we ask if £530m government funding will be enough to roll-out superfast broadband; we examine the security issues around moving to IPv6; plus our analysis of the week’s biggest news stories in IT. Download the latest issue now.  (EZINE) READ ABSTRACT |

The BlackBerry 10 Ready Program: Everything You Need in One Place by BlackBerry January 2013 - (Free Research) Discover details of the latest next-gen Enterprise Mobility Management solution from BlackBerry that combines their strong heritage in security and MDM with a new operating system, hardware, management software, services, support, apps, and infrastructure to deliver an excellent end-user experience without sacrificing corporate security.  (WHITE PAPER) READ ABSTRACT |

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT)

Common Models in SOA: Tackling the Data Integration Problem by Progress Software December 2008 - (Free Research) You're probably familiar with the use of common formats in integration. These common representations, or in some cases mutually agreed upon formats, are often found in B2B transactions. To see how a common model can simplify SOA development, let's examine the standards at the foundation of SOA and ESB to understand what they include and...  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript- Enterprise Service Architecture: Building a Platform for Strategy-Driven Transformation by OpenText January 2013 - (Free Research) Read this presentation transcript to learn how enterprise service architecture has the ability to respond to trends in consumerization of IT, the social enterprise, outside-in innovation, worker mobility, and big data.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Top 10 Business Analysis Trends for 2013 by ComputerWeekly.com February 2013 - (Free Research) A global panel of experts identifies the Top 10 Business Analysis trends in 2013  (ESSENTIAL GUIDE) READ ABSTRACT |

Data Security and Governance best practices for 2012 by Advent Global Solutions Inc. December 2011 - (Free Research) This extensive e-guide focuses on how to remain up to speed with data security and governance programs for your growing enterprise.  (EGUIDE) READ ABSTRACT |

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