Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Controlling Web 2.0 Applications in the Enterprise by Fortinet, Inc. July 29, 2011 - (Free Research) New technologies used in Web 2.0 applications have increased the volume and complexity of network traffic. More than ever, businesses must deploy new methods of monitoring and controlling Web 2.0 applications in order to discover and mitigate new hidden security threats.  (WHITE PAPER) READ ABSTRACT |

NueMD®'s Practice Management Solution Helps New Orleans Opthalmologist Weather the Storm by NueMD June 2008 - (Free Research) When Eye-Care 20/20 needed a new practice management system to address various computer and management concerns, they selected NueMD, an Internet-based solution which provide them with immediate results.  (CASE STUDY) READ ABSTRACT |

Try Office 365 for free for 30 days by Microsoft December 2011 - (Free Research) Receive a 30 day no-risk trial of Office 365, a suite of Internet-based services devised to help meet your needs for robust security, 24/7 reliability, and user productivity.  (TRIAL SOFTWARE)

Preparing for the Impact of Recreational Traffic on Your Network by BlueCoat December 2012 - (Free Research) Learn how to get real-time granular visibility into network traffic, the ability to prioritize and segment traffic, and accelerate and optimize applications so that you can minimize the impact of recreational traffic on business while allowing employees to access Internet-based content.  (WHITE PAPER) READ ABSTRACT |

Top 5 Strategies for Assuring SaaS Application Access and Performance by BlueCoat March 2013 - (Free Research) As line-of-business owners (LOBs) seek to initiate the SaaS model, it becomes critical to consider these concerns to assure productivity. This white paper from BlueCoat identifies the key concerns that IT must address to assure access and performance for Internet-based software-as-a-service (SaaS) applications.  (WHITE PAPER) READ ABSTRACT |

SRI Ecuador Implements Red Hat Solutions: A Scalable , Reliable Platform to Provide Online Services to Taxpayers by Red Hat and HP April 2013 - (Free Research) Access this informative case study to learn how Ecuador's tax management agency utilized a Linux solution to enable and promote internet-based tax return filing, reducing processing times and avoiding increased infrastructure complexity.  (WHITE PAPER) READ ABSTRACT |

Herding Geese: The Retail Supply Chain by ComputerWeekly.com April 2013 - (Free Research) Steven Keifer draws on the pioneering work of US retailer, Walmart, to explain the essentials of EDI in the retail supply chain.  (BOOK) READ ABSTRACT |

Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft October 2007 - (Free Research) Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.  (CASE STUDY) READ ABSTRACT |

Analyst's take: Surety's AbsoluteProof protects data integrity by ComputerWeekly.com February 2011 - (Free Research) Surety’s AbsoluteProof provides organizations with a means to ensure the veracity and integrity of electronic records, files, and other digital content over time, strengthening intellectual property protection while reducing risk.  (WHITE PAPER) READ ABSTRACT |

E911 VoIP Essentials for Enterprise Deployments by XO Communications December 2010 - (Free Research) Deploying VoIP across multiple business locations is a great way to simplify and streamline your distributed network and reduce costs, but how does a business provide E911 effectively across the enterprise and what are the legal requirements?  (WHITE PAPER) READ ABSTRACT |

What IT Managers Need to Know About IP Surveillance by D-Link June 2010 - (Free Research) The video surveillance market is in the throes of transition. IP surveillance is rapidly taking over from traditional analog CCTV. Within the next three years more than half the surveillance cameras used in North America will be IP cameras, according to the research firm Frost & Sullivan. Read this whitepaper to learn more.  (WHITE PAPER) READ ABSTRACT |

Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway by Websense, Inc. June 2009 - (Free Research) The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective.  (WHITE PAPER) READ ABSTRACT |

When Less Is More: Why Small Companies Should Think Outside the (Red/ Yellow) Box for Protecting Endpoints by Sunbelt Software July 2009 - (Free Research) Endpoint security issues simply can't be ignored, regardless of the size of the organization. This paper will discuss how internet threats and vulnerabilities affect us all and what criteria businesses should use in order to pick out a proper endpoint security solution.  (WHITE PAPER) READ ABSTRACT |

Retail Opportunities in a World of Extremes: Understanding Today's Teens and Boomers by IBM May 2008 - (Free Research) This IBM study focused on two groups – teens and boomers. It explores their lifestyles, values, and particular preferences and attitudes toward shopping. Read this paper to learn how retailers can better meet the needs of these two segments.  (WHITE PAPER)

Case Study: Kuoni Travel Secures Its Network with HP TippingPoint by Hewlett-Packard Limited March 2013 - (Free Research) Kuoni Travel needed a solution to help them handle the threat landscape and protect their agents and customers from internet-based attacks. Want to know what they used? Read this case study now!  (CASE STUDY) READ ABSTRACT |

Managed Office Protection: Switching from AV to SaaS by Panda Security March 2008 - (Free Research) Antivirus products require too much time and effort for small and mid-sized companies. Security as a Service (SaaS) means delivering traditional security applications as an Internet-based service to customers. Now you can focus on your core business, switch from Antivirus to Security as a Service and start enjoying the benefits of SaaS.  (WHITE PAPER) READ ABSTRACT |

Medical Billing Company Enhances Reporting and Reimbursement Capabilities by Switching to NueMD® by NueMD June 2008 - (Free Research) Because Mid-Vermont's software was not meeting their client expectations they deployed NueMD, an Internet-based practice management solution, resulting in substantial savings in time and money.  (CASE STUDY) READ ABSTRACT |

E-Book: Leveraging Web 2.0 and Social Media in CRM Programs by SAP America, Inc. October 2010 - (Free Research) You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future.  (EBOOK) READ ABSTRACT |

Enhancing the Customer Experience with Loyalty Management by SAP America, Inc. April 2009 - (Free Research) By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.  (WHITE PAPER) READ ABSTRACT |

eBook: Building a Business Case for Social CRM and Customer Communities by Sirius Computer Solutions June 2010 - (Free Research) Learn how to build a business case for social media outlets affecting customer relations and customer communities including Facebook and Twitter, as well as what social media means for CRM, best practices for managing online customer communities, and expert advice on implementing social media programs successfully.  (EBOOK) READ ABSTRACT |

Optimizing Customer Retention Programs by Portrait Software December 2008 - (Free Research) Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI.  (WHITE PAPER)

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc August 2008 - (Free Research) This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.  (WHITE PAPER) READ ABSTRACT |

Social Media-based Customer Loyalty Programs by Infor CRM February 2012 - (Free Research) This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.  (EGUIDE) READ ABSTRACT |

E-Book: Taking Mobile CRM Beyond the Sales Force by Sybase, an SAP company September 2010 - (Free Research) Mobility was going to be "the next big thing" in CRM but didn’t pan out, with "road warriors" frustrated with user interfaces meant for a PC. But the success of smart phones has changed the game. This e-book helps enterprises understand the marketplace for devices, applications and managing it all in order to create a mobile CRM program.  (EBOOK) READ ABSTRACT |

Tread carefully with social media-based customer loyalty programs by Infor CRM February 2012 - (Free Research) Read this tip guide now to learn expert tips for interacting with your customers through Web 2.0.  (EGUIDE) READ ABSTRACT |

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