Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..

NI TestStand: Ready-To-Run Test Management Environment by National Instruments NI TestStand is a ready-to-run test management environment and framework designed to simplify the automation of your test and validation systems. NI TestStand is used to develop, manage and execute test sequences.  (SOFTWARE PRODUCT)

Help Desk: Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel, Inc. (E-mail this company) August 2005 - (Free Research) Executives at First American realized that they were spending an enormous amount of time & money maintaining help desk software that didn't meet end-user or business reporting needs. Read how TechExcel HelpDesk helped First American address these concerns & save over $2 million in upgrades & hardware costs, & $500,000 annually on maintenance costs. (WHITE PAPER) READ ABSTRACT |

What You Need to Know about Degaussing: Selecting a Degausser, Using a Degausser and Outsourcing Degaussing Services by Peripheral Manufacturing Inc. June 2008 - (Free Research) Degaussing is a magnetic field using an alternating field of sufficient intensity to saturate the media, the magnetic field is then slowly withdrawn or reduced and the magnetic media is left in a magnetic neutral state, or erased. (WHITE PAPER) READ ABSTRACT |

University Deters Data Theft: Using Breakthrough 'Non Stop Laptop Guardian ' Technology by Alcatel Lucent February 2008 - (Free Research) Revolutionary Alcatel-Lucent OmniAccess 3500 Nonstop Laptop Guardian (NLG) provides roundthe- clock management, security and remote control of mobile laptops, regardless of their power state and location. (CASE STUDY) READ ABSTRACT |

Go Green and Increase Profitability with Virtual Contact Centers by Avaya, Inc June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs. (WHITE PAPER) READ ABSTRACT |

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure.  (HARDWARE PRODUCT)

eCity Receivables - Accounts Receivable & Collections for .Net2.0 by SLINGSHOT. eCity Receivables gives you the tools to tighten credit management, automate billing processes, accelerate collections, efficiently apply payments and resolve payment issues.  (SOFTWARE PRODUCT)

Global Green IT Attitude & Action: Survey Report by Info-Tech Research Sponsored by: TANDBERG January 2008 - (Free Research) KnowledgeStorm and Info-Tech Research Group partnered to conduct the Global Green IT Attitude & Action survey in November 2007. More than 2,100 IT and non-IT respondents from around the globe provided insight on their sentiment towards climate change, Green IT, and how they believe their companies are reacting. Learn the results. (ANALYST REPORT) READ ABSTRACT |

The True Value of Learning by SkillSoft Corporation August 2008 - (Free Research) This whitepaper discusses a different culture that is developing for learning and training departments. This new cultures prime concern is meeting monetary and fiscal targets. (WHITE PAPER) READ ABSTRACT |

Consulting Methodologies -- Project Management by Info-Tech Research October 2003 - (Paid) Most projects are initiated to achieve "mission-critical" business goals. On average, nearly 50 percent of these projects fail to meet objectives. This level of failure is unacceptable. Ensuring that you have a sound project management system in place is essential in order to obtain your desired results. (ANALYST REPORT) READ ABSTRACT |

Consulting Methodologies -- Disaster Recovery Planning by Info-Tech Research September 2003 - (Paid) A serious security breach or a threat to business continuity can lead not only to critical business damage and loss, but can also undermine the credibility of your IT department. Understand your current state, mitigate your risks, and plan for recovery. (ANALYST REPORT) READ ABSTRACT |

Increased Productivity, Decreased Cost, Happier Employees with HelpDesk Software by TechExcel, Inc. (E-mail this company) April 2006 - (Free Research) Replace existing help desk software because of poor performance and an unresponsive vendor. The new software needed to be easier to use, require less administration, and cut costs. Most importantly, the new software needed to support the informational needs of managers and support staff without requiring them to learn any new technical skills. (CASE STUDY) READ ABSTRACT |

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT)

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT)

Know your Endpoints: Protect your resources with device identification by F5 Networks. September 2008 - (Free Research) Endpoint security is an increasing concern. It is no longer enough to protect your assets from an unknown malicious intruder. Organizations need to protect against trusted employees connecting from outside of the office. Learn more in this white paper. (WHITE PAPER) READ ABSTRACT |

IPTV Test and Measurement Best Practices by Alcatel Lucent May 2008 - (Free Research) This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system. (WHITE PAPER) READ ABSTRACT |

Consulting Methodologies -- Security by Info-Tech Research November 2004 - (Paid) Our Consulting Methodology will help you justify your security expenditures, Ensuring a secure and stable IT environment is a fundamental responsibility of any IT Manager. Use this Methodology to audit your current security situation and develop custom plans to secure your IT environment. (ANALYST REPORT) READ ABSTRACT |

WEALTH MANAGER'S TAKE ON OUTSOURCING by WiPro February 2008 - (Free Research) Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers’ processes, quality standards, cost efficiency and knowledge. (WHITE PAPER) READ ABSTRACT |

SearchMobileComputing.com E-Guide: Mobile Management Strategies by Nokia. August 2008 - (Free Research) Managing mobile devices in the enterprise can be a daunting task. Learn how to best manage your corporate mobile devices by reading this new SearchMobileComputing.com E-Guide. (WHITE PAPER) READ ABSTRACT |

Q&A with Curtis Preston - Improve Your Backup Operations by EVault Inc., a Seagate Company April 2008 - (Free Research) In this expert Videocast, GlassHouse Technologies' VP of Data Protection W. Curtis Preston talks about diagnosing the root of your backup bottlenecks. (VIDEOCAST) READ ABSTRACT |

Getting a handle on iSCSI by EMC Partner Organization July 2008 - (Free Research) This expert Videocast discusses the major iSCSI myths and dispels them with ESG research. ESG analyst Mark Bowker sets the iSCSI vision and gives his expert opinion on this technology. (VIDEOCAST) READ ABSTRACT |

Creating Highly Available Server and Desktop Environments with Virtualization - Virtualization considerations for desktop and high availability by Marathon Technologies April 2008 - (Free Research) In this chapter, Barb Goldworm addresses user questions including I/O and networking considerations and tips for deciding between free and enterprise offerings. (VIDEOCAST) READ ABSTRACT |

Reducing IT Operational Costs with Green Computing by Kaseya March 2008 - (Free Research) Environmental and energy conservation issues have taken center stage in the global business arena in recent years. (WEBCAST) READ ABSTRACT |

Access Management in 2008: Challenges to Expect and how to Address Them by VeriSign Inc. May 2008 - (Free Research) This podcast presents an overview of access management technologies, emerging security concerns, and how your access management solutions can help your company stay ahead of today's security threats. (PODCAST) READ ABSTRACT |

CA IT Process Automation by Computer Associates (CA) July 2008 - (Free Research) IT process automation allows customers to automate activities within the IT data center itself. Read this paper to discover how this is a simple solution for your company. (WHITE PAPER) READ ABSTRACT |

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