BIG-IP Local Traffic Manager by F5 Networks. The BIG-IP® Local Traffic Manager is an application delivery networking system that provides the most intelligent and adaptable solution to secure, optimize, and deliver applications, more... >> Discover more offerings from F5 Networks.
		IP Phone 7900 by Cisco Systems, Inc. The new suite of evolutionary Cisco Unified IP Phones, Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G models, have Advanced Media endpoints, which create an more... >> Discover more offerings from Cisco Systems, Inc.
		Captaris RightFax - Enterprise Fax and Document Delivery by Captaris. RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending more... >> Discover more offerings from Captaris.

PacketSaver: More Efficient, More Reliable VoIP by Quintum Voice Over IP Technologies April 2008 - (Free Research) PacketSaver is a powerful technology for any organization seeking to leverage IP networking to support voice, fax, and data. By reducing bandwidth requirements and router processing loads, PacketSaver cuts costs while improving reliability. (WHITE PAPER) READ ABSTRACT |

The Next Generation of Web Conferencing by Adobe Systems, Inc. March 2008 - (Free Research) This white paper explores the ability to have a more productive and engaging web conferencing experience-while providing the IT department with a program that efficiently utilizes bandwidth and minimally impacts the infrastructure. (WHITE PAPER) READ ABSTRACT |

Lost Connections by NetMotion Wireless. June 2008 - (Free Research) This article discusses software from mobile-VPN providers that connections stronger, or to keep the programs running even if the connection is temporarily severed. (ARTICLE) READ ABSTRACT |

IT Briefing: Making the Most of OSS and Service Provider CRM by Pitney Bowes Group 1 Software June 2008 - (Free Research) This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper. (WHITE PAPER) READ ABSTRACT |

Optimizing Processes in Medicaid Communications Management by Pitney Bowes Group 1 Software July 2008 - (Free Research) State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort. (WHITE PAPER) READ ABSTRACT |

Making the most of OSS and service provider CRM by Pitney Bowes Group 1 Software June 2008 - (Free Research) In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). (ANALYST REPORT) READ ABSTRACT |

Rethinking BI: Understanding the benefits of operational business intelligence by Pitney Bowes Group 1 Software August 2008 - (Free Research) In this 20-minute podcast, appropriate for IT and business professionals, listeners will get a complete introduction to operational BI benefits and related technology concepts. (PODCAST) READ ABSTRACT |

RTSP: One of the Foundations of Convergence by F5 Networks (E-mail this company) November 2007 - (Free Research) Real-Time Streaming Protocol (RTSP) is a foundation for the current convergence of communications. When implementing RTSP, the multiple port and protocol nature of RTSP can make streaming audio/video difficult to manage. This white paper explains how RTSP servers and proxy servers can become part of the standard web site infrastructure. (WHITE PAPER) READ ABSTRACT |

Evolution in Data Protection and Archiving by Overland Storage. February 2008 - (Free Research) In this videocast, ESG analyst Lauren Whitehouse discusses why she believes that convergence of data protection functions will continue as technology matures and end-users drive demand for unified approaches. (VIDEOCAST) READ ABSTRACT |

Managed Services: Leveraging Market Trends to Build High Margin Services by Zenith Infotech June 2008 - (Free Research) With the continued evolution of the IT industry, Channel Professionals have rightly identified managed services as a way to offer timely, valuable services with attractive margins. (WHITE PAPER) READ ABSTRACT |

Billing System Perspective: Convergence in Telecommunication by Comarch June 2008 - (Free Research) Comarch Billing System for Convergent Services uses modern multi-layered architecture and solves problems in many business layers of users and their terminals, access networks, services logic, convergent billing and sales channels. (WHITE PAPER) READ ABSTRACT |

Taking Your Payroll Data from the Basement to the Board Room by Infor. March 2008 - (Free Research) View this Webcast to explore the evolution of payroll and workforce data and their value to your enterprise. Discover how enterprises today are using payroll data to improve profits, grow business and become employers of choice. (WEBCAST) READ ABSTRACT |

ProCurve Networking by HP: More from Your Network by Insight and HP July 2008 - (Free Research) ProCurve Networking offers industry standards-based convergence solutions that deliver all the benefits of multi-service networks without the cost and complexity one might expect. (WHITE PAPER) READ ABSTRACT |

eGuide - Overcoming Today's Enterprise VoIP Security Challenges by Sipera Systems July 2008 - (Free Research) Download this expert eGuide for tips on mitigating the threats associated with your enterprise's VoIP and virtualization technologies. (WHITE PAPER) READ ABSTRACT |

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT)

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT)

The Business Case for Enterprise VoIP by Intel Corporation. January 2008 - (Free Research) This white paper reviews a recent study which integrated voice over Internet protocol (VoIP) into the production enterprise environment, giving employees an opportunity to experience benefits VoIP and unified messaging bring to the workplace. (WHITE PAPER) READ ABSTRACT |

The Automation of IT Compliance Program: Reducing Risk, Cost and Complexity of Corporate Compliance by Juniper Networks, Inc. July 2008 - (Free Research) This webcast covers three topics compliance basics, global trends, and automation. Industry experts will also examine global IT security and compliance trends, common IT compliance issues and challenges, and best practices for IT compliance programs. (WEBCAST) READ ABSTRACT |

Purchasing a CMMS and The Long Term Benefits of Training by Thinkage Ltd. March 2008 - (Free Research) Companies that purchase training along with their CMMS package are better informed, prepared and confident in their abilities to work with their new system and they have a much greater chance of a successful implementation. (WHITE PAPER) READ ABSTRACT |

Guidelines for Effective 3rd Party Management on Complex Integration and IP Transformation Programs by Alcatel Lucent May 2008 - (Free Research) This paper outlines the challenges of introducing next generation technology and defines the roles and responsibilities of a prime integrator. The critical elements of 3rd party engagement and management are also defined. (WHITE PAPER) READ ABSTRACT |

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks (E-mail this company) November 2007 - (Free Research) The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP provides five functions, uses a layered approach that gives it flexibility, and has an openness that enables new applications to utilize it. SIP’s open nature guarantees its large presence in IP-based multimedia communications architectures. (WHITE PAPER) READ ABSTRACT |

Quickly Identifying the Cause of Software Bugs with ReplayEngine by TotalView Technologies July 2008 - (Free Research) This white paper explains the challenges presented by parallel debugging. Learn about a unique new product from Total View Technologies that enables the developer to examine not just the current state of the program, but the point of failure. (WHITE PAPER) READ ABSTRACT |

Podcast: Is your infrastructure ready for Unified Communications? by Hewlett-Packard Company June 2008 - (Free Research) Join us for this informative Podcast in which HP Unified Communications Portfolio Manager George Stiglich takes a closer look at what's involved in making sure your infrastructure meets the basic requirements. (PODCAST) READ ABSTRACT |

Smart SOA: Reimagine More from your Business by IBM Software Group March 2008 - (Free Research) This white paper highlights a set of guidelines essential for implementing an SOA to achieve the desired level of agility and business IT alignment within an organization. (WHITE PAPER) READ ABSTRACT |

DR Testing Programs - SD CHI 08 by Storage Decisions and EVault Inc. August 2008 - (Free Research) Over the past couple of years, a new DR product category has emerged--disaster recovery testing tools, these applications can scan your storage environment and alert you to any potential gaps in your recovery plan. (WHITE PAPER) READ ABSTRACT |

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