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Foglight - Application Management to Unify IT and the Business by Dell Software.
Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more...
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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IBM Service Management: Driving growth for Managed ICT Service Providers by IBM

October 03, 2011 - (Free Research)
Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services. 
(WHITE PAPER) READ ABSTRACT |

CA Clarity Project and Portfolio Management by CA Technologies.

March 30, 2010 - (Free Research)
Watch this in-depth product demo to learn how CA Clarity works. This project and portfolio management solution enables users to view all projects, programs, services, assets, and applications in a collection of portfolios. 
(PRODUCT DEMO) READ ABSTRACT |

SCA: Bringing Modern SOA Programming to Tuxedo by Oracle Corporation

March 01, 2010 - (Free Research)
This white paper provides an introduction into this new SCA-based programming model for Tuxedo that allows customers to quickly develop and compose SOA-based applications. 
(WHITE PAPER) READ ABSTRACT |

Enhancing the Customer Experience with Loyalty Management by SAP America, Inc.

April 27, 2009 - (Free Research)
By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business. 
(WHITE PAPER) READ ABSTRACT |

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM

December 31, 2008 - (Free Research)
This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? 
(WHITE PAPER) READ ABSTRACT |

Infosecurity Europe 2014 by ComputerWeekly.com

February 24, 2014 - (Free Research)
Infosecurity Europe is the largest IT security event in Europe. Held in London, it is a free exhibition with over 325 exhibitors featuring the most diverse range of new products and services and an unrivalled free education programme. Register today! 
(BROCHURE) READ ABSTRACT |

AMD Honored on CRN’s 5-Star Partner Programs Guide for Second Consecutive Year by AMD

March 28, 2011 - (Free Research)
AMD was named  to CRN's 2011 Partner Programs Guide for its AMD Fusion Partner Program (FPP). CRN's  Partner Programs Guide recognizes  vendors  with robust partner programs or products  that provide the best possible partnering elements for channel success. 
(PRESS RELEASE) READ ABSTRACT |

Optimizing Customer Retention Programs by Portrait Software

December 2008 - (Free Research)
Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI. 
(WHITE PAPER)

Risk Assessment: A Vital Step in Developing a Best Practice Program by Iron Mountain

May 2011 - (Free Research)
The increasing regulatory demands surrounding the protection of personally identifiable information is placing more importance on your offsite tape program. Although sound disaster and data recovery plans are essential, the future will require visibility and auditability across your entire tape program. 
(DATA SHEET) READ ABSTRACT |

E-Book: Leveraging Web 2.0 and Social Media in CRM Programs by SAP America, Inc.

October 2010 - (Free Research)
You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future. 
(EBOOK) READ ABSTRACT |

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc

August 2008 - (Free Research)
This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program. 
(WHITE PAPER) READ ABSTRACT |

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? by Oracle Corporation

October 2009 - (Free Research)
This white paper highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that offers tips for building a more loyal customer base. 
(WHITE PAPER) READ ABSTRACT |

Global lessons in eHealth implementation by ComputerWeekly.com

April 2012 - (Free Research)
This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health. 
(JOURNAL ARTICLE) READ ABSTRACT |

Computer Weekly 27 September 2011: Download the latest issue of the UK's leading technology publication, featuring the news, analysis and opinion that matters to IT decision-makers by ComputerWeekly.com

September 2011 - (Free Research)
In this week's Computer Weekly, we take an in-depth look at Windows 8 - identifying what new features will be key to business users; and examine the remains of the National Programme for IT and what this means for the future of the NHS. Download the latest issue now. 
(EZINE)

How to Answer the CFO-Building the Processes to Manage the Financial Implications of the Channel Programs by SAP AG

September 2008 - (Free Research)
This paper focuses primarily on one type of popular channel incentive: Channel Marketing Funds. These range from Marketing Development Funds to co-operative funds, depending on the organization and the type of channel partners used. 
(WHITE PAPER) READ ABSTRACT |

Grow Your Business : HP AllianceOne Partner Program by Hewlett-Packard Company

June 2013 - (Free Research)
This resource details a partnership program specifically designed for resellers and service providers that offers an integrated set of technical, marketing, sales and collaboration services to help you grow your business and better meet today's customer needs. 
(WHITE PAPER) READ ABSTRACT |

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc.

January 2007 - (Free Research)
This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results. 
(WHITE PAPER) READ ABSTRACT |

5 Keys to Developing an Awareness Program by Polivec

April 2008 - (Free Research)
Whether your focus is on Human Resources, IT security, regulatory compliance or just following best practices, achieving compliance begins with a quality employee awareness program. 
(WEBCAST) READ ABSTRACT |

Motorola Authorized Channel Partner Program: Wireless Broadband Solutions by Motorola, Inc.

November 2007 - (Free Research)
Motorola is introducing the Wireless Broadband Channel Partner Program, a plan that offers the successful ingredients for greater profits and true customer loyalty for your business. 
(BROCHURE) READ ABSTRACT |

Starz Entertainment Joins AT&T Mobile Barcode Charter Program as First TV/Network Member by AT&T Corp

November 2011 - (Free Research)
This white paper examines a new mobile barcode solution for consumer engagement, which is helping to connect the offline world with the online world. 
(WHITE PAPER) READ ABSTRACT |

Dell™ PowerVault™ MD3000i 5000 Mailbox Single Copy Cluster Microsoft® Exchange 2007 Storage Solution by Dell, Inc.

August 2008 - (Free Research)
This document provides information on Dell's PowerVault MD3000i Plus MD1000 storage solution for Microsoft Exchange Server 2007, based on Microsoft Exchange Solution Reviewed Program (ESRP) Storage program. 
(WHITE PAPER) READ ABSTRACT |

Defense in Depth: Improve Your Threat and Vulnerability Management Programs by Tenable Network Security (E-mail this company)

October 2013 - (Free Research)
SearchSecurity.com experts, Diana Kelley and Matthew Pascucci bring to you in this e-guide, five simple tips to improve your enterprise's threat and vulnerability programs and layered security, explaining how to apply defense-in-depth principles toward ultra-redundant networks. 
(EGUIDE) READ ABSTRACT |

Service Provider License Agreement (SPLA): The pay-as-you-go licensing program by HP and Microsoft

July 2010 - (Free Research)
SPLA is a month-to-month licensing program designed to enable service providers to supply hosting, outsourcing and other software services to customers without the up-front capital costs and increased risk. Read this brochure for the details. 
(BROCHURE) READ ABSTRACT |

Social channels changing contact center certification by Salesforce.com

March 2012 - (Free Research)
In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications. 
(EGUIDE) READ ABSTRACT |

Success Story: Large Service Provider Saves Millions through Vendor Consolidation Program by CA Technologies.

July 2011 - (Free Research)
This success story points out the risks of using too many vendors to manage your mainframe. Explore the benefits of consolidation and learn how you can lower mainframe operating costs while putting an effective system in place to train your future mainframe administrators. 
(CASE STUDY) READ ABSTRACT |

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