WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

How to Get Funding for Data Quality Programs by DataFlux Corporation June 04, 2012 - (Free Research) Read this exclusive e-book to find tips on how to build a case and gain approval for implementing a program to increase your data quality. Also find information on how to best assess and manage your data, as well as evaluating whether or not data quality software is right for you.  (EBOOK) READ ABSTRACT |

E-Book: Leveraging Web 2.0 and Social Media in CRM Programs by SAP America, Inc. October 05, 2010 - (Free Research) You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future.  (EBOOK) READ ABSTRACT |

Enhancing the Customer Experience with Loyalty Management by SAP America, Inc. April 27, 2009 - (Free Research) By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.  (WHITE PAPER) READ ABSTRACT |

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 31, 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?  (WHITE PAPER) READ ABSTRACT |

Data stewardship central to data governance programs by SAP America, Inc. November 21, 2012 - (Free Research) Access this E-guide to examine the important role of quality booster of a data steward. Learn the multiple hurdles to get over along the path to effective data stewardship. And discover how once you get over those hurdles, a well-executed data stewardship program can offer you clean, accurate and consistent data across your organization.  (EGUIDE) READ ABSTRACT |

A Complete Primer To Mobile BI by Oracle Corporation UK Ltd May 12, 2011 - (Free Research) Business intelligence (BI) is a natural fit for mobile devices. In this eBook, appropriate for business intelligence professionals, get a complete, accessible overview of mobile BI from industry expert Wayne Eckerson.  (EBOOK)

Five Best Practices for Unified Communications by AT&T Corp October 28, 2009 - (Free Research) Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.  (WHITE PAPER)

Wayne’s World: A complete primer to mobile BI by Oracle Corporation May 12, 2011 - (Free Research) Business intelligence (BI) is a natural fit for mobile devices. In this eBook, appropriate for business intelligence professionals, get a complete, accessible overview of mobile BI from industry expert Wayne Eckerson.  (EBOOK)

E-Book: How to Set Up and Manage a Successful Business Analytics Program by SAS Institute Inc. September 01, 2010 - (Free Research) This e-book includes how-to advice on creating an analytics culture, setting up an analytics team and preparing for an installation of analytics software. In addition, get tips and strategies for building up an organization‘s analytics skill set and supporting analytics professionals.  (EBOOK) READ ABSTRACT |

Social Media-based Customer Loyalty Programs by Infor CRM February 06, 2012 - (Free Research) This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.  (EGUIDE) READ ABSTRACT |

Computer Weekly 16 August 2011: Read our analysis of the week’s biggest news stories in IT and in-depth features examining the latest technology trends by ComputerWeekly.com August 15, 2011 - (Free Research) In this week’s issue of Computer Weekly we kick-off a programme of content aimed at providing a resource for IT training, education and career development. We also look at the controversial supplier contracts for the NHS IT programme, and examine the challenges of Big Data - plus our usual analysis of the week’s news. Download the latest issue now.  (EBOOK) READ ABSTRACT |

Content Mapped to Buying Stages Powers Nurturing Results by Genius.com October 07, 2009 - (Free Research) This guide will show you five steps you can take to turn the creation of customer-centric content into a core competency and map that information for right-time delivery that keeps your prospects focused on the success you can help them achieve.  (WHITE PAPER) READ ABSTRACT |

Social channels changing contact center certification by Salesforce.com March 20, 2012 - (Free Research) In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.  (EGUIDE) READ ABSTRACT |

Designing Artificial Intelligence for Games - Part 3 by Intel July 21, 2009 - (Free Research) In this 3rd part of the <i>Designing Artificial Intelligence for Games</i> series, you'll learn how to give your agents higher orders of intelligence. The agents can already deal with the immediate situation they find themselves in; now you are working toward artificial intelligence (AI) that deals with broader goals and the bigger picture.  (TECHNICAL ARTICLE)

Computer Weekly 1 November 2011: Read this week's issue of the UK's leading technology publication, with the latest news, analysis and opinion for IT managers by ComputerWeekly.com October 28, 2011 - (Free Research) In this week's Computer Weekly, we examine the IT challenges facing retailers in a world of multi-channel shopping; our latest Buyer's Guide looks at upgrading from Windows XP to Windows 7 as XP approaches the time Microsoft ceases support; and we kick-off this year's search for the most influential people in UK IT. Download the new issue now.  (EZINE) READ ABSTRACT |

Enterprise API Management: Reference Architectures For Delivering Enterprise APIs for Web & Mobile by Vordel now part of Axway July 31, 2012 - (Free Research) Read this white paper to learn about the various drivers of application program interface (API) management and find three recommendations for reference architectures that fit the most common API use cases.  (WHITE PAPER) READ ABSTRACT |

MES Harmonization in a Multi-Site, Multi-Country and Multi-Cultural Environment: Case Study of a Plant to Enterprise Solution by Atos Origin January 15, 2010 - (Free Research) This white paper portrays a case study of a MES harmonization program started in 2004 at Akzo Nobel Base Chemicals in Europe. The objective of this program is to harmonize all its chemicals plants on one MES platform. The total program encompasses 13 plants located on 7 production sites in 4 European countries.  (CASE STUDY) READ ABSTRACT |

Tip Guide: Developing a predictive analytics program doable on a limited budget by Sybase, an SAP company December 13, 2011 - (Free Research) In this e-guide, readers will learn some of the best-practice tips for succeeding on predictive analytics without breaking the bank.  (EGUIDE) READ ABSTRACT |

SearchDataManagement.com Tip-Guide: Avoiding data chaos Part 1: Creating an effective enterprise information management program by IBM August 17, 2011 - (Free Research) This SearchDataManagement.com eBook provides practices advice on creating enterprise-wide data management strategies that can help unleash the full potential of corporate information.  (EBOOK) READ ABSTRACT |

The Oracle Accelerate Program: Bring Value to Midsize Customers with Configurable and Scalable Solutions by Oracle Corporation August 2008 - (Free Research) This paper explains how the HP Oracle Accelerate program benefits customers by providing a complete solution with an effective delivery mechanism that speeds deployment and improves business processes.  (WHITE PAPER) READ ABSTRACT |

Success Story: Large Service Provider Saves Millions through Vendor Consolidation Program by CA Technologies. July 2011 - (Free Research) This success story points out the risks of using too many vendors to manage your mainframe. Explore the benefits of consolidation and learn how you can lower mainframe operating costs while putting an effective system in place to train your future mainframe administrators.  (CASE STUDY) READ ABSTRACT |

Channel Strategies E-Zine - December 2010/ No.4 by SearchITChannel.com December 2010 - (Free Research) Read how the rise of cloud computing and virtualization is creating new opportunities for the channel in WAN optimization, and find out what skill sets VARs need to target business people who rely on smart phones or iPads on the road.  (EZINE) READ ABSTRACT |

Tread carefully with social media-based customer loyalty programs by Infor CRM February 2012 - (Free Research) Read this tip guide now to learn expert tips for interacting with your customers through Web 2.0.  (EGUIDE) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT)

Optimizing Customer Retention Programs by Portrait Software December 2008 - (Free Research) Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI.  (WHITE PAPER)

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.