|
| |
1 - 25 of 479 | Next Page
|
Featured Sponsors
HP Social CRM Services by Hewlett-Packard Company
February 27, 2013 - (Free Research)
As today's consumers have quickly become more powerful and influential, they have also become more demanding than ever- expecting a personalized experience. Access this brief video to discover a social enterprise service program that listens, manages, and engages with your customers- and their influencers – across the internet and social networks.
|
Shred-It Goes Mobile with CRM-Service by Kony
May 07, 2013 - (Free Research)
Shred-It, a leading information security company providing document destruction services, was looking to initiate a mobile strategy to improve the efficiency of their customer service reps (CSRs). Read this short case study to learn how mobilizing their CRM service processes allows Shred-It to provide standardized, consistent delivery of service.
|
CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.
July 15, 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.
|
Next-Generation CRM: Driving Productivity with End-to-End Cloud Services by Microsoft
October 21, 2011 - (Free Research)
The newest wave of customer relationship management (CRM) applications will leverage the power of cloud computing to offer delivery models, including services being called and delivered within the application. Access this report from IDC to explore the future of CRM application delivery.
|
HP Warranty & Claims Management for Manufacturing - Solution Overview by Hewlett-Packard Limited
September 07, 2012 - (Free Research)
Outsourcing services from your manufacturing company means you lose control, visibility, and data accuracy. To regain control you need to extend your customer relationship management (CRM) and enterprise resource planning (ERP) systems to users not part of your company. Read this paper to learn how an application can help address these needs.
|
Best Buy Supports New Line of Business and World-Class Sales Force by Microsoft
August 06, 2010 - (Free Research)
In this case study you’ll learn how Best Buy for Business considered several options, including expanding its internally developed retail application, adopting a hosted CRM solution through Salesforce.com, or implementing Microsoft Dynamics™ CRM. In the end, the solution was clear.
|
Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive
July 30, 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
|
Developing for the Future - The New Trend for Hosted VXML by West Interactive
June 08, 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
|
DataFlux Positioned in Leaders Quadrant of the 2010 Magic Quadrant for Data Quality Tools by DataFlux Corporation
July 29, 2010 - (Free Research)
DataFlux was recently positioned by Gartner, Inc. in the Leaders Quadrant of its 2010 “Magic Quadrant for Data Quality Tools” report. Gartner’s Magic Quadrants evaluate vendors within a particular technology market based on their completeness of vision and ability to execute. Use this Magic Quadrant to understand the data quality tools market.
|
Microsoft Dynamics CRM Trial Page by Microsoft
October 24, 2011 - (Free Research)
Microsoft Dynamics CRM helps increase productivity and create a connected organization that is equipped to please your customers. The result is a compelling and engaging experience for customers that sets your business apart.
|
Whirlpool: Quality Means Loyalty by SAS Institute Inc.
September 2008 - (Free Research)
Running SAS Warranty Analysis on the SAS Enterprise BI Server enhances Whirlpool's investment in an SAP R/3 operational environment for in-depth analysis and easy reporting on issues.
|
ExtraView Enterprise by Extraview Corporation
ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.
|
Acadia University Case Study: Giving Students an Advantage by Dell, Inc.
September 2008 - (Free Research)
Acadia University wanted to enable students to purchase their own laptops but needed to narrow their selection to models that would meet exacting requirements and student approval. Dell™ Latitude™ and Dell XPS™ laptops were among several models the students selected. Read this case study to learn more.
|
Keep Your Hard Drive by Dell, Inc.
January 2009 - (Free Research)
The Keep Your Hard Drive service puts Dell customers in complete control of their data and hard drive disposal, while preserving all the benefits of the Dell Limited Warranty on Failed Hard Drives.
|
Extended Battery Service by Dell, Inc.
January 2009 - (Free Research)
Extended Battery Service gives you the flexibility to extend the terms of your laptop battery coverage for the remainder of your laptop's Limited Warranty, up to three years.
|
Dell CompleteCare™ Accidental Damage Service by Dell, Inc.
January 2009 - (Free Research)
Dell offers CompleteCare Accidental Damage Service -- a repair and replacement solution for select systems and peripherals that covers select accidental damage not covered by your Limited Warranty.
|
E-Book: Leveraging Web 2.0 and Social Media in CRM Programs by SAP America, Inc.
October 2010 - (Free Research)
You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future.
|
Enhancing the Customer Experience with Loyalty Management by SAP America, Inc.
April 2009 - (Free Research)
By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.
|
Magic Quadrant: WLAN Infrastructure by Aruba Networks
February 2010 - (Free Research)
The ratification of the 802.11n standard provides higher-speed wireless options and a replacement for access connectivity that has traditionally been wired. Learn about Gartner's assessment of vendors for controller-based WLAN systems.
|
Gartner Magic Quadrant for WAN Optimization 2013 by Riverbed Technology, Inc.
April 2013 - (Free Research)
Riverbed Positioned in "Leaders" Quadrant of the 2013 Magic Quadrant for WAN Optimization Controllers. In this report, Gartner evaluates vendors based on their ability to execute and completeness of vision.
|
From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc
August 2008 - (Free Research)
This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.
|
Optimizing Customer Retention Programs by Portrait Software
December 2008 - (Free Research)
Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI.
|
Gartner Report: Vendors in Application Aware Network Performance Management Space by Riverbed Technology, Inc.
April 2012 - (Free Research)
Application-aware network performance management (NPM) products provide deep views into apps and use patterns, and user-centric performance views. Network packet broker (NPB) products ease implementation and management of NPM and related technologies. Download this vendor analysis to learn about the expanding NPM and NPB markets.
|
Gartner Report: When is NetFlow Good Enough? by Riverbed Technology, Inc.
March 2012 - (Free Research)
Download this report to learn about how best to use flow and packet data sources for comprehensive network visibility.
|
|
|
