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Optimizing Customer Retention Programs by Portrait Software December 2008 - (Free Research) Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI.  (WHITE PAPER)

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc August 2008 - (Free Research) This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.  (WHITE PAPER) READ ABSTRACT |

How to Answer the CFO-Building the Processes to Manage the Financial Implications of the Channel Programs by SAP AG September 2008 - (Free Research) This paper focuses primarily on one type of popular channel incentive: Channel Marketing Funds. These range from Marketing Development Funds to co-operative funds, depending on the organization and the type of channel partners used.  (WHITE PAPER) READ ABSTRACT |

KnowledgeStorm Advertising Overview: Build Brand Awareness among Technology Buyers by KnowledgeStorm, Inc (E-mail this company) June 2007 - (Free Research) If you're looking to build awareness and consideration of your brand among technology buyers that rely on KnowledgeStorm, our advertising solutions will help you reach your target audience.  (ANALYST REPORT) READ ABSTRACT |

Vestcom International: Personalization Drives Repeat Business by Exstream Software April 2008 - (Free Research) Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering...  (CASE STUDY) READ ABSTRACT |

Channel Strategies E-Zine - December 2010/ No.4 by SearchITChannel.com December 2010 - (Free Research) Read how the rise of cloud computing and virtualization is creating new opportunities for the channel in WAN optimization, and find out what skill sets VARs need to target business people who rely on smart phones or iPads on the road.  (EZINE) READ ABSTRACT |

Resources for iOS developers (Windows Store apps) by Microsoft March 2013 - (Free Research) If you can develop for iOS but would like to get started with Windows 8, visit this resource center to get tips on how to build Windows Store apps using a variety of programming languages, and get the tools you need to successfully migrate from iOS to Windows 8 apps.  (RESOURCE CENTER) READ ABSTRACT |

Resources for Android developers (Windows Store apps) by Microsoft March 2013 - (Free Research) If you're an Android developer looking to get started creating apps for Windows 8, look no further than this resource center made just for you. You'll get tools on how to build Windows Store apps using a variety of programming languages, including blog posts, coding road maps, and much more.  (RESOURCE CENTER) READ ABSTRACT |

Unlock the Value of Social Media Data by Hewlett-Packard Limited January 2012 - (Free Research) Read this paper now to learn how you can implement social data practices into your current customer analytics program.  (WHITE PAPER) READ ABSTRACT |

Cloud-based Contact Center Software Gives Expert Planet the Edge by Five9 January 2013 - (Free Research) View this white paper to learn more about the focus Expert Planet placed on cloud-based contact center from the beginning. It explores the development productivity gains and the greater efficiency achieved through Salesforce integration. Develop a better understanding of cloud-based benefits by reading this white paper now.  (WHITE PAPER) READ ABSTRACT |

Using Bandwidth More Efficiently with Switched Digital Video by Motorola, Inc. December 2008 - (Free Research) Switched Digital Video (SDV) offers tremendous promise for network operators seeking to more efficiently use bandwidth and deliver highly targeted content to subscribers.  (WHITE PAPER) READ ABSTRACT |

Alteryx helps leading restaurant chain, Chipotle, increase its ability to find, open and maintain its profitable stores by Alteryx, Inc. January 2011 - (Free Research) Chipotle needed a way to deploy more timely sales forecasting data and its complex site location selection model to its brokers. The solution integrates current data and allows user flexibility to update data and analyses using an optimized Alteryx application. Chipotle real estate managers can now spend more time on real estate transactions.  (CASE STUDY) READ ABSTRACT |

Adapting Existing Techniques to Mobile ALM by Microsoft April 2013 - (Free Research) In this expert e-guide, discover the new generation of best practices for mobile application lifecycle management. Explore the need for a modified approach in terms of people, process, and tools. Read on for best practices and more information on addressing the mobile development skills gap, the myth of being "more agile," and more.  (EGUIDE) READ ABSTRACT |

Computer Weekly 18 October 2011: Download the latest issue of the UK's leading technology publication, where we analyse the latest news in IT and what it means for IT managers by ComputerWeekly.com October 2011 - (Free Research) In this week's Computer Weekly, we talk to the CIO of the London 2012 Olympics about progress on the UK's highest-profile IT implementation. We ask customers about Oracle’s long-awaited Fusion Applications; review the latest version of Windows Server; and find out how the Blackberry outage affected corporate customers. Download the new issue now.  (EZINE) READ ABSTRACT |

PacketTrap MSP 6.0 by Quest Software, now a part of Dell August 2011 - (Free Research) PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management.  (TRIAL SOFTWARE) READ ABSTRACT |

The global state of the project management office by ComputerWeekly.com May 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.  (IT BRIEFING) READ ABSTRACT |

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?  (WHITE PAPER) READ ABSTRACT |

Calculating Training ROI by ComputerWeekly.com October 2012 - (Free Research) This guide from ESI International offers essential tips on calculating the return on investment of your training programme.  (ESSENTIAL GUIDE)

10 Tips to Measure Training ROI by ComputerWeekly.com September 2012 - (Free Research) How do you measure the value of training to the business ? These tips will help you develop your business case.  (ESSENTIAL GUIDE) READ ABSTRACT |

Learning Computing: Why object orientated programming works. by ComputerWeekly.com January 2012 - (Free Research) Programming is a journey between the real world and a computer. This article explains why object orientation is currently the best way we have of making the journey.  (JOURNAL ARTICLE) READ ABSTRACT |

MoD information infrastructure program on target to deliver direct financial savings in excess of £1,600m ($2,630M USD) by Hewlett-Packard Limited May 2012 - (Free Research) This whitepaper discusses a real world case study of the UK Ministry of Defense and their successful retire of legacy IT systems and implementation of a single, secure information infrastructure.  (WHITE PAPER) READ ABSTRACT |

International Cruise & Excursions, Inc. by Aspect March 2008 - (Free Research) ICE contact center staff had been using Excel spreadsheets to schedule agents, which was an inefficient and difficult practice, Since the agents are the primary drivers of the company's sales.  (CASE STUDY) READ ABSTRACT |

The Global State of the PMO 2012 by ComputerWeekly.com May 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.    (IT BRIEFING) READ ABSTRACT |

Enabling High-Performance Video Encoding, Decoding, and Preprocessing by Intel August 2009 - (Free Research) The version 1.0 release of the Intel® Media Software Development Kit (SDK) equips developers with a standard application programming interface (API) for creating video solutions that target consumer and professional uses. Read this article to learn more about this product as well as the benefits for developers.  (TECHNICAL ARTICLE)

Case Study: Inland Custom Publishing Group by Pitney Bowes Business Insight March 2009 - (Free Research) With the help of Pitney Bowes MapInfo's mapping capabilities, Inland Custom Publishing was able to expand their portfolio with a new magazine targeting a local high income audience with local and regional content. Read this case study and learn how the publishers can now provide a balance of stories covering topics like local dining and the arts.  (CASE STUDY) READ ABSTRACT |

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