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Cisco Growing with Technology Awards 2007 by Cisco Systems, Inc. February 22, 2008 - (Free Research) Cisco Growing with Technology Awards Program recognizes the creative ways organizations use technology to improve the way they do business or serve their communities.  (WHITE PAPER) READ ABSTRACT |

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? by Oracle Corporation October 02, 2009 - (Free Research) This white paper highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that offers tips for building a more loyal customer base.  (WHITE PAPER) READ ABSTRACT |

IT Briefing: MDM Challenges: Driving Change in People, Process, and Politics by Pitney Bowes Group 1 Software September 2008 - (Free Research) This document first establishes what master data and Master Data Management (MDM) mean and then discusses the nontechnical organizational and operational challenges associated with introducing an MDM program.  (WHITE PAPER) READ ABSTRACT |

The Customer Loyalty Playbook: 4 Steps To Build Loyal, High-Value Customers by Oracle Corporation February 2010 - (Free Research) The longer a customer is loyal, the more profit the company gains. Read this brief to learn four steps to help guide your customer loyalty strategy.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com March 2013 - (Free Research) In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now.  (EZINE) READ ABSTRACT |

Sage ERP X3 Helps Aceto Corporation Manage Complicated Compliance Regulations by Sage North America October 2010 - (Free Research) This case study explains how with Sage ERP X3, Aceto Corporation’s business processes are streamlined and automated. The company is finding it easier to comply with the financial reporting responsibilities placed on publicly-traded companies. Read on to learn how Aceto benefited from Sage ERP X3.  (CASE STUDY) READ ABSTRACT |

Pharmaceutical Services Company Accelerates Virtual Desktops by Cisco Systems, Inc. July 2012 - (Free Research) This case study demonstrates how Quintiles Pharmaceutical Services extended WAN optimization to 100 percent of their virtual desktop infrastructure and improved traffic flow with their existing bandwidth, allowing for secure and centralized data and access control, and high levels of employee satisfaction.  (CASE STUDY) READ ABSTRACT |

Validation Process and Compliance Support with IBM Maximo Asset Management in Regulated Industries by IBM December 2010 - (Free Research) While there is no single method to guarantee software compliance, IBM Maximo® Asset Management can provide e-signature and e-record (audit trail) capabilities that support efforts to comply with regulations and guidelines related to e-records and e-signatures.  (WHITE PAPER) READ ABSTRACT |

8 Essentials of Business Analytics by SAS Institute Inc. July 2010 - (Free Research) Leading banks use business analytics to predict and prevent credit fraud, saving millions. Retailers use business analytics to predict the best location for stores and how to stock them. But these advanced business applications tell only part of the story. What's going on inside these market-leading companies that sets them apart?  (WHITE PAPER) READ ABSTRACT |

How Automated Order Processing Can Benefit Life Sciences Corporations by Esker Inc. May 2012 - (Free Research) This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes.  (WHITE PAPER) READ ABSTRACT |

AMAG Pharmaceuticals by Virtual Computer, Inc. January 2011 - (Free Research) Discover how AMAG Pharmaceuticals achieved 56% in external desktop support savings and met their mobility needs while avoiding costly infrastructure investments with Intelligent Desktop Virtualization (IDV). Read this case study to find out why AMAG chose IDV instead of traditional server-hosted VDI.  (WHITE PAPER) READ ABSTRACT |

Leading Pharmaceutical Company Reduces Costs to Meet CFR Compliance Through Digital Signature Implementation by Hexaware Technologies October 2011 - (Free Research) In this brief case study, discover eSignature's method of capturing electronic signatures at appropriate points in the work flows, storing relevant information, and enabling an audit trail to be retrieved for each applicable asset.  (CASE STUDY) READ ABSTRACT |

Adaptive Security for the Health/Pharma Vertical by Juniper Networks, Inc. April 2011 - (Free Research) Healthcare and pharmaceutical organizations are more sophisticated than ever before; but with that sophistication, they also face new challenges.  (WHITE PAPER) READ ABSTRACT |

In the Interest of the Patient by IBM Line of Business February 2008 - (Free Research) This paper explores how by collaborating and sharing data, the two industries can realize the full value of the information they collect--and improve patient treatments.  (WHITE PAPER)

Optimizing Customer Retention Programs by Portrait Software December 2008 - (Free Research) Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI.  (WHITE PAPER)

Enhancing the Customer Experience with Loyalty Management by SAP America, Inc. April 2009 - (Free Research) By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.  (WHITE PAPER) READ ABSTRACT |

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?  (WHITE PAPER) READ ABSTRACT |

Webinar: Benefits of Grid Computing in the Cloud by RightScale February 2010 - (Free Research) See how pharmaceutical, insurance, and Web 2.0 companies are using grid computing to reduce costs and speed processing. You’ll learn how to set up a scalable compute array using RightScale's Grid Edition.  (WEBCAST) READ ABSTRACT |

Leveraging Workforce Management to Deliver Exceptional Customer Experience by Infor WFM Workbrain August 2011 - (Free Research) Read this white paper for a more in-depth look at workforce management tools and how they can work in concert with retail initiatives to deliver on customer expectations.  (WHITE PAPER) READ ABSTRACT |

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc. August 2008 - (Free Research) This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.  (WHITE PAPER) READ ABSTRACT |

Motorola Authorized Channel Partner Program: Wireless Broadband Solutions by Motorola, Inc. August 2008 - (Free Research) Motorola is introducing the Wireless Broadband Channel Partner Program, a plan that offers the successful ingredients for greater profits and true customer loyalty for your business.  (WHITE PAPER) READ ABSTRACT |

IMS Health finds success by streamlining accounts payable processes by Dolphin February 2013 - (Free Research) Every modern business is looking for ways to improve their operational efficiency in order to keep pace in today's competitive market. Watch this webcast to learn how one pharmaceutical intelligence company streamlined their account payable process and uncover the efficiency benefits they are witnessing because of it.  (WEBCAST) READ ABSTRACT |

Prescribing enhanced security and worldwide compliance by Dell SecureWorks UK March 2012 - (Free Research) In this case study explore how implementing Dell SecureWorks enabled Pharmaceutical firm, ProStrakan, to enhance its security and compliance posture by providing 24/7 monitoring, instant alerts and in-depth threat analysis.  (CASE STUDY) READ ABSTRACT |

Dimension Data Helps Purdue Pharma Deploy and Manage Unified Communications to Support Corporate Growth by Dimension Data February 2010 - (Free Research) Read this case study to learn how Dimension Data’s managed services helped a pharmaceutical company replace a legacy phone system with a converged communications solution.  (CASE STUDY) READ ABSTRACT |

Case Study from IDC: Speeding the Cure: Kalypsys Deploys Xerox DocuShare CPX to Accelerate Drug Development by Xerox DocuShare May 2008 - (Free Research) Learn how Kalypsis, a clinical stage pharmaceutical company, is leveraging Xerox DocuShare Enterprise Content Management to control content for regulatory operations and clinical trials.  (CASE STUDY) READ ABSTRACT |

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