This resource counts down 10 key steps that will help you build the business case for data governance in your organization. Also inside, learn about tools and tactics that will ensure your data governance project is a success. 

This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? 

This guide from ESI International offers essential tips on calculating the return on investment of your training programme. 

This white paper examines a new mobile barcode solution for consumer engagement, which is helping to connect the offline world with the online world. 

By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business. 

Sound data quality is a fundamental requirement of successful data management programs. However, the importance of data quality may be overlooked by executives who take it for granted. This e-book provides readers with advice designed to help them win approval for data quality initiatives on both IT and business grounds. 

This eBook discusses nine eProcurement best practices. It also demonstrates how they will help you reduce environmental waste while implementing and managing your Green purchasing program. 

This white paper highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that offers tips for building a more loyal customer base. 

This white paper looks at common problems experienced by MDM programs. Inside, learn how coupling MDM with business process management (BPM) can help provide greater governance and success for MDM programs. 

This E-Guide from SearchConsumerization.com explores the issues that bring your own device (BYOD) programs solve and key considerations to ensure the success of your BYOD program. 

Read this white paper to learn how internal mobility programs can help drive your greatest asset—your employees. 

The rise of e-commerce has generated a concurrent surge of Internet crime into a multi-billion-a-year industry, as criminals follow the money, the countless potential online victims and the vulnerability of web applications to easy exploitation.