Agile Software Lifecycle Management on Demand by Rally Software. From an Agile pilot project to enterprise-wide deployment, Rally's Agile lifecycle management helps thousands of software professionals respond faster to changing customer more... >> Discover more offerings from Rally Software.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..

The Seven MegaTrends of Professional Services: The Forces That Are Transforming Professional Services Industries and How to Respond by Epicor Software Corporation. May 2008 - (Free Research) In this paper we will study the seven MegaTrends of professional services that will provide us with a sound foundation for responding strategically, and taking advantage of these fundamental changes. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Managing Today's Professional Service Organization - How to Improve Efficiency and Increase Profits by Epicor Software Corporation. February 2008 - (Free Research) Enterprise service automation has eased a number of business challenges for companies, including efficiency, billing and performance. Learn development and solution best practices for enterprise service automation and realize increased profits. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Solera DeepSee – The World’s First Search Engine for Data-in-motion by Solera Networks Introducing Solera DeepSee, the first and only solution that allows authorized professionals complete visibility into all network traffic, even on high-speed networks. It provides Google-like simplicity so anyone can view network communications.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor Procurement - Mid-market e-Sourcing Software by Epicor Software Corporation. With Epicor Procurement, requisitioners have access to approved catalogs with pre-negotiated items and prices. Buyers and CFOs can sleep better at night knowing that Procurement ensures organizational compliance to purchasing rules. The result is better control with less work on everyone's part.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company) Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Service Management Professional by High 5 Software Service Management Enterprise and Professional - SME and SMP - are powerful software programs designed especially for service companies. They provide tools to help you manage your customers, staff schedules, maintenance, inventory and more.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ADERANT Expert by Aderant ADERANT Expert is the legal industry’s first truly integrated practice management system based on Microsoft .NET technologies, providing law firms with comprehensive functionality for financial management, business intelligence, matter management, and practice automation.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Expert Executive Office by Aderant Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Remote Service Applications for Professional Services by Citrix Online-GotoAssist June 2008 - (Free Research) Remote service applications are the clearest way to maximize the productivity existing resources and still provide clients with the kind of personal, valuable service that they expect. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Avoiding Data Integration Pitfalls by Pitney Bowes Group 1 Software May 2008 - (Free Research) In this Webcast, featured speaker Michael Czerniawski of System's Evolution, Inc. (SEI), discusses data integration pitfalls and will provide you the five keys to getting the information you need now. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

How Cellular South Identified Service Coverage Areas and Improved Customer Service by Pitney Bowes Group 1 Software April 2008 - (Free Research) Using Envinsa® from Pitney Bowes MapInfo, Cellular South has increased overall knowledge of service availability for customers and employees, drastically improving customer service and decision making across the entire company. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Virtual Professional Services: A New Approach to Service Delivery by Citrix Online-GotoAssist May 2008 - (Free Research) This paper discusses about the key parameters of a virtual professional service organization, and also about the current drivers of virtualization. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Vitria's Professional and Educational Services for Project Success by Vitria Vitria Professional Services is a world class, full service consulting organization, dedicated to ensuring your success with Vitria technology.  (SERVICE) GO TO DETAILED REPORT

Managing Services Spend -- Supplier Relationship & Contingent Workforce Management in the Service Enterprise by Epicor Software Corporation. February 2008 - (Free Research) Learn how supplier relationship management (SRM) will help you maintain relationships with suppliers, enabling you to drive down costs and manage risk. Save time and money while receiving the goods and services your business needs. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Getting Started with ITIL's CMDB: Best-Practice Tips for Enterprise IT Professionals by Enterprise Management Associates (EMA) May 2008 - (Free Research) ITIL's Configuration Management Database (CMDB) allows organizations to map data center components in a standardized way, improving configuration and service management. This white paper details CMDB basics, key adoption drivers, best practices, and more. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

OASIS Professional Liability; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company) OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation by Pitney Bowes Group 1 Software April 2008 - (Free Research) Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive, cost-effective and customer-responsive. This paper explores the new techonologies making all this possible. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Data Center Professionals Turn to High-Density Computing as Major Boom Continues by Aperture Technologies, Inc (E-mail this company) February 2008 - (Free Research) High density equipment helps the data center to keep up with the demands of business, but if organizations continue to operate close to thresholds, they can also dramatically increase the risk of outage. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Disaster Recovery and Back Up: Attractive Services Opportunities by Zenith Infotech June 2008 - (Free Research) By following disaster recovery best practices outlined in this guide, channel professionals can help their customers avoid or minimize disaster impact as well as plan for successful disaster recovery. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Business Process Outsourcing for Life and Annuities by Fiserv Insurance Solutions. The Fiserv BPO solution is an extension of your business; we handle the administration while you maintain control through mutually established parameters and service levels.  (SERVICE) GO TO DETAILED REPORT

Managed Services: Leveraging Market Trends to Build High Margin Services by Zenith Infotech June 2008 - (Free Research) With the continued evolution of the IT industry, Channel Professionals have rightly identified managed services as a way to offer timely, valuable services with attractive margins. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Security Incite: Executive Summary on Selecting Security Management Solutions by Q1 Labs. April 2008 - (Free Research) Next generation security management platform are emerging to combine the best capabilities of security information management, log management, and configuration management offering to help streamline security operations and compliance reports. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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