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Syberworks Learning Management System Product Suite by SyberWorks, Inc..
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Prosperity Learning Management System (LMS) by Ziiva.
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Captaris® Alchemy®: Document Management Software by Captaris.
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Extraprise Siebel CRM Support Case Study by Extraprise Group, Inc.

August 2008 - (Free Research)
In this case study Extraprise Siebel On Shore Services provided management structure, experienced resources, extended production support and competitive pricing to Cumis Mutual Group which provides a high level of support and service to the end-user. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

University of St. Thomas implements a tiered storage approach from Quantum, including Data De-duplication Technology to Cut Backup Time in Half by Quantum.

June 2008 - (Free Research)
St. Thomas University needed to do something to shorten their backup windows and make everything more reliable and more robust, so they chose Quantum DXi™ appliance. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

The Seven MegaTrends of Professional Services: The Forces That Are Transforming Professional Services Industries and How to Respond by Epicor Software Corporation.

May 2008 - (Free Research)
In this paper we will study the seven MegaTrends of professional services that will provide us with a sound foundation for responding strategically, and taking advantage of these fundamental changes. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Managing Today's Professional Service Organization - How to Improve Efficiency and Increase Profits by Epicor Software Corporation.

February 2008 - (Free Research)
Enterprise service automation has eased a number of business challenges for companies, including efficiency, billing and performance. Learn development and solution best practices for enterprise service automation and realize increased profits. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.

Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

QuickTest Professional by Hewlett-Packard Company

July 2008 - (Free Research)
QuickTest Professional provides the industry's best solution for functional and regression test automation for practically every software application and environment. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

OASIS Professional Liability; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company)

OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional by OnDemand Software.

OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company)

Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company)

Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Unified Communications Offers Value To Small And Medium Businesses: Global Study Indicates Several Benefits For SMB Professional Services Firms (Part 3 of 3) by Cisco Systems, Inc

February 2008 - (Free Research)
This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Managing Services Spend -- Supplier Relationship & Contingent Workforce Management in the Service Enterprise by Epicor Software Corporation.

February 2008 - (Free Research)
Learn how supplier relationship management (SRM) will help you maintain relationships with suppliers, enabling you to drive down costs and manage risk. Save time and money while receiving the goods and services your business needs. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

MicroMain's Computerized Maintenance Management System (CMMS) Reduces Costs for Mammoth by MicroMain Corporation

January 2004 - (Free Research)
This paper outlines how Mammoth, a leader in manufacturing excellence, has reduced overall maintenance costs by 52% by using MicroMain's computerized maintenance management system (CMMS) as part of its maintenance excellence practice. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Pocket E-Guide - Managed Services: Leveraging Market Trends to Build High Margin Services by Zenith Infotech

September 2008 - (Free Research)
With the continued evolution of the IT industry, Channel Professionals have rightly identified managed services as a way to offer timely, valuable services with attractive margins. This E-guide is a useful read for any Channel Professional interested in managed services. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company)

OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Xpressite eCommerce for SMB Overview Video by Kolaco, Inc.

June 2008 - (Free Research)
Xpressite eCommerce is a professional eCommerce solution for SMB companies offering advanced web content management functions not typically found in other eCommerce solutions for the SMB market. 
(DEMO) READ ABSTRACT | GO TO DEMO

Data Center Professionals Turn to High-Density Computing as Major Boom Continues by Aperture Technologies, Inc

February 2008 - (Free Research)
High density equipment helps the data center to keep up with the demands of business, but if organizations continue to operate close to thresholds, they can also dramatically increase the risk of outage. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Magic Quadrant for Managed and Professional Network Service Providers, North America by Dimension Data.

August 2008 - (Free Research)
This document is a guide for midsize businesses and large companies to identify and evaluate vendors that deliver IT services in support of connectivity and communications infrastructure. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Analyst Report: The Data Replication Bottleneck - Overcoming Out-of-order and Lost Packets by Silver Peak

January 2008 - (Free Research)
Industry analyst Jim Metzler addresses the challenges of performing data replication in MPLS and IP VPN environments where packet delivery problems can jeopardize application performance. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Leading Edge Solutions for Pandemics & Other Threats by i365, A Seagate Company

April 2008 - (Free Research)
Pandemic threats and innovations in complementary fields have raised both the stakes and the performance of traditional business continuity and disaster planning (BC-DR). 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The 2008 (ISC)2 Global Information Security Workforce Study by ISC2

May 2008 - (Free Research)
Information security professionals are facing a growing amount of pressure. This survey provides detailed insight into the important trends and opportunities emerging in the information security profession worldwide. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Dynamic Content in Action: DiscountBeautyCenter.com Case Study by Listrak.

January 2008 - (Free Research)
Listrak's marketing and professional services departments teamed up to help DiscountBeautyCenter.com, an online supplier of brand name cosmetics, fragrances, and professional beauty supplies. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How to Offer the Strongest SSL Encryption by VeriSign Inc.

July 2008 - (Free Research)
This paper details the effect SGC has on the encryption levels your site can offer to its visitors. You will learn which client systems connect at which encryption levels and how to offer the strongest encryption available to each site visitor. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Disaster Recovery and Back Up: Attractive Services Opportunities by Zenith Infotech

June 2008 - (Free Research)
By following disaster recovery best practices outlined in this guide, channel professionals can help their customers avoid or minimize disaster impact as well as plan for successful disaster recovery. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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