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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

The New World of Mobility Management by Aruba Networks March 31, 2013 - (Free Research) This resource offers key information IT professionals can use to set their plans for mobility on the right track. Read on to discover the 3 phases to mobilizing a business, the functions of Enterprise Mobility Management, and a Mobile Management needs checklist.  (WHITE PAPER) READ ABSTRACT |

Make Field Service Best Practices Even Better by Leveraging Mobile Technology by Intermec June 30, 2011 - (Free Research) Uncover best practices for workforce optimization, resource management, revenue assurance, and performance control and learn how technology you already have can enhance processes and improve productivity and profitability within your organization.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 15 May 2012: Overhauling banking IT by ComputerWeekly.com May 15, 2012 - (Free Research) This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital?  (EZINE) READ ABSTRACT |

Wireless Push Email for the Smaller Business: A Comparison by J. Gold Associates, LLC February 27, 2009 - (Free Research) This whitepaper explores the requirements and use of mobile extensions to email and PIM systems in companies that have selected the popular Microsoft Exchange environment as their email solution.  (WHITE PAPER) READ ABSTRACT |

Mobilizing Field Forces on Smartphones by BlackBerry August 06, 2009 - (Free Research) This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.  (WHITE PAPER) READ ABSTRACT |

Optimize Your Sales Cycle with the Right Technology by DocuSign, Inc. March 01, 2012 - (Free Research) Most organizations are dissatisfied with their selling strategies. According to an Aberdeen Group study, 48% of companies site their inability to convert enough leads into actual sales as their top challenge. Read this report to learn tips for improving the effectiveness of your sales department and find out which technology tools can help.  (WHITE PAPER) READ ABSTRACT |

Alfresco Mobile by Alfresco Software May 08, 2012 - (Free Research) This webcast takes a look at tablets in the enterprise, their content management capabilities, and how your business can make the most out of this relatively new technology.  (WEBCAST) READ ABSTRACT |

US Food Service - Streamline project includes Afaria by Sybase, an SAP company May 11, 2009 - (Free Research) Watch this video to learn how US Food Service, the second largest food service provider, implemented Afaria from Sybase to streamline order entry and information management between their mobile sales force, distribution centers and the corporate office.  (VIDEO) READ ABSTRACT |

Nice Office® from AT&T by AT&T Corp October 14, 2011 - (Free Research) Professionals who are always on the go need more than just access to email to stay productive. Nice Office for AT&T is a simple way to take your business on the road, synchronizing your smartphone, Outlook and web account. View this product brief to explore key features and benefits.  (PRODUCT OVERVIEW) READ ABSTRACT |

Empower Your Technicians, Lower Your Costs by Kony December 31, 2012 - (Free Research) Your service teams are always on the go - that means they need to access customer information quickly and easily, from anywhere and at any time. This brief white paper introduces a mobile field service that ensures an accurate and timely flow of data from your field workers, increasing efficiency and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

Revitalizing Healthcare Delivery with Mobile Communications: Making the Case for BlackBerry Adoption by BlackBerry November 2007 - (Free Research) This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 5 March 2013: Planning for a 4G future by ComputerWeekly.com March 2013 - (Free Research) In this week's Computer Weekly, now the 4G spectrum auction is over, we look at what happens next for the future of mobile networking. Cloud computing promises to save costs – we examine how to ensure a return on investment. And we report from the RSA conference on how big data is helping tackle cyber security threats. Read the issue now.  (EZINE) READ ABSTRACT |

BlackBerry Enterprise Server Express by BlackBerry March 2010 - (Free Research) By mobilizing email, calendar, personal information management, and your business applications, your company can boost business performance, increase productivity and enable workers to make timely decisions based on the most accurate information available.   (DOWNLOAD)

Five reasons why mobilising Windows applications is simpler than you think by Citrix March 2013 - (Free Research) In this white paper,  uncover five myths about Windows application development and how your company can go mobile relatively painlessly.  (WHITE PAPER) READ ABSTRACT |

Rheem Mobilizes Field Service by Kony May 2013 - (Free Research) This brief case study illustrates how Rheem Australia, a water heater technology and manufacturing company, selected a third-party mobile technology to replace their outdated radio network and deliver a mobile strategy to enable field technicians to process SAP transactions from mobile devices anywhere, at any time.  (CASE STUDY) READ ABSTRACT |

E-Zine: Wired and wireless: Can you achieve an integrated network by SearchNetworking.com April 2011 - (Free Research) This expert E-Zine will help IT professionals learn more about the challenges of networking and some best practices for managing wired and wireless technologies. Read on to learn more about unified architecture, unified wireless management, combining wired and wireless security, and more.  (EZINE) READ ABSTRACT |

HP Enterprise Services eZine: Industry Edge – Mobility in Banking by Hewlett-Packard Company April 2013 - (Free Research) This interactive e-Zine will help you understand the ins and outs of mobility in the enterprise, and how you can leverage its benefits for your organization. Read on to learn about discovering mobile opportunities, tackling mobility challenges, enabling mobile testing, and more.  (EZINE) READ ABSTRACT |

Moving Beyond the Basics: Key Considerations for Successful Adoption of a Mobile Platform by SAP America, Inc. November 2012 - (Free Research) As the number of businesses managing a mobile workforce continues to grow, forward-thinking organizations are developing and deploying mobile applications to support the mobile megatrend. Read this resource to learn how leveraging a mobile platform can help you build and implement effective mobile apps, the 8 benefits of mobile apps, and more.  (WHITE PAPER) READ ABSTRACT |

How Technology is Changing the Role of Sales Professionals by DocuSign, Inc. September 2012 - (Free Research) Access this e-guide to gain expert insight into the changing role of the sales professional and find out the role technology has played in its evolution. Read on to learn how to establish an effective management strategy for the modern sales world, and discover what the experts predict the future hold for sales.  (EGUIDE) READ ABSTRACT |

Field Service Mobility Best Practices by NetMotion Wireless June 2011 - (Free Research) Delivering applications and data to mobile workers is a key initiative among modern organizations. Mobile field initiatives offer tangible benefits, such as improved customer service and productivity.  Learn how a virtual private network (VPN) helps achieve a seamless deployment while providing reliable network connections for mobile workers.  (WHITE PAPER) READ ABSTRACT |

EcoPaper Customer Success Story by BlackBerry September 2011 - (Free Research) Access this case study to learn how Ecopaper equipped its sales force with BlackBerry® smartphones and deployed a mobile application called PWAP, from BlackBerry® Associate Alliance Member True Systems, to automate the sales process.  (CASE STUDY) READ ABSTRACT |

Successful Mobile Deployments Require Robust Security by BlackBerry May 2009 - (Free Research) Now that mobility has become an integral part of an enterprise's infrastructure, IT must now support and secure these mobile devices. Read this whitepaper to find out the unique security requirements that these mobile devices create and the three components of mobile security protection.  (WHITE PAPER) READ ABSTRACT |

HP Enterprise Services eZine: Industry Edge – Mobility in Banking by Hewlett-Packard Limited July 2012 - (Free Research) This interactive e-Zine will help you understand the ins and outs of mobility in the enterprise, and how you can leverage its benefits for your organization. Read on to learn about discovering mobile opportunities, tackling mobility challenges, enabling mobile testing, and more.  (EZINE) READ ABSTRACT |

Successful Mobile Deployments Require Robust Security by Lopez Research May 2009 - (Free Research) Now that mobility has become an integral part of an enterprise's infrastructure, IT must now support and secure these mobile devices. Read this whitepaper to find out the unique security requirements that these mobile devices create and the three components of mobile security protection.  (WHITE PAPER) READ ABSTRACT |

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