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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global

October 29, 2009 - (Free Research)
This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. 
(WHITE PAPER) READ ABSTRACT |

ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
(SOFTWARE PRODUCT)

Service Please: Five Tips for Easy, Affordable Tech Support by Cisco Systems, Inc.

January 21, 2011 - (Free Research)
A dark secret of investing in technology is the substantial cost of not doing the technical support well. You may increase productivity and profits simply by adopting a new strategy for network maintenance and troubleshooting. Read on to learn how three small businesses get technical support that brings them peace of mind at an affordable price. 
(WHITE PAPER) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Top Five Reasons to Choose Toad® Over SQL Developer by Dell Software

February 08, 2011 - (Free Research)
Can you actually save more money using Toad® rather than SQL Developer - a free product? The answer is “yes!” In this surprising Quest technical brief, learn how Toad’s revolutionary new features save you time and money while dramatically increasing your productivity. Read the technical brief today. 
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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.

The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. 
(HARDWARE PRODUCT)

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs. 
(HARDWARE PRODUCT)

Multi-Modal Learning by SkillSoft Corporation

Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies. 
(SOFTWARE PRODUCT)

The Importance Of Real-Time Executive Dashboards by ASG Software Solutions

March 21, 2011 - (Free Research)
In conducting in-depth surveys with 154 IT decision-makers in North America and the UK, Forrester found that enterprises achieved better IT efficiency and better support for corporate goals by providing integrated, real-time, and accurate information through the implementation of customizable, real-time dashboards. 
(WHITE PAPER) READ ABSTRACT |

Increasing Performance, Security, and Manageability on Desktops and Notebooks with Intel® Core™2 Processor with vPro™ Technology and Windows® 7 by Dell, Inc. and Intel®

October 16, 2009 - (Free Research)
Technical decision makers are faced with many challenges in today's economy: help users get more work done faster and with fewer difficulties, protect the network and individual systems from attacks or malicious code, and much more. Find out how the Intel Core 2 processor with vPro technology complements the new Windows 7 operating system. 
(WHITE PAPER) READ ABSTRACT |

The Move Toward IT Service Management (ITSM) Mobilization by BlackBerry

February 17, 2010 - (Free Research)
IDG Research Services recently surveyed more than 200 CIOs and senior IT and business executives at companies of all sizes to examine the benefits of giving employees mobile access to strategic business applications, including ITSM applications. This analyst report discusses the benefits of ITSM mobilization and key findings from the IDG survey. 
(ANALYST REPORT) READ ABSTRACT |

Intel® Core™2 Processor with vPro™ Technology and Windows® 7: Better for Business by Intel Technology Provider

October 16, 2009 - (Free Research)
Technical decision makers are faced with many challenges in today's economy: help users get more work done faster and with fewer difficulties, protect the network and individual systems from attacks or malicious code, and much more. Find out how the Intel Core 2 processor with vPro technology complements the new Windows 7 operating system. 
(WHITE PAPER) READ ABSTRACT |

CA Erwin Data Modeler r8.2 by CA ERwin from CA Technologies

April 20, 2011 - (Free Research)
CA Erwin Data Modeler r8.2 is an industry-leading data modeling solution that provides a simple, visual interface to manage your complex data environment.  It provides state of the art visualization capabilities, coupled with a dynamic new user interface. Download this demo software to give it a try! 
(TRIAL SOFTWARE) READ ABSTRACT |

A Technical Review of Caching Technologies by BlueCoat

December 17, 2007 - (Free Research)
The goal of this white paper is to discuss the role of caching, describe in detail how object caching and byte caching works, and show how these caching technologies work together to deliver true performance differentiation. 
(WHITE PAPER) READ ABSTRACT |

Mobile Integration, Simplified: Part 4 - Building Industrial-Strength Mobile Apps by Teamstudio, Inc.

September 14, 2011 - (Free Research)
User demand has forced IT to re-evaluate company policies and embrace mobile computing. Access this exclusive resource to explore how companies are now taking mobile computing to the next level with customized mobile applications designed to enhance productivity in the workplace. 
(WHITE PAPER) READ ABSTRACT |

ASG-Rochade the Leading Metadata Repository by ASG Software Solutions

ASG-Rochade is a metadata management solution for large and medium-sized organizations. It is a strategic, facilitating technology that manages information about data and systems across your enterprise. 
(SOFTWARE PRODUCT)

Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications - Sponsored by Avaya and IBM by Avaya

June 25, 2009 - (Free Research)
Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way. 
(WHITE PAPER) READ ABSTRACT |

JReport 9 by Jinfonet Software

June 19, 2009 - (Free Research)
Enterprises rely on timely, accurate information to manage business operations, identify risk, improve productivity, and increase profitability. 
(TRIAL SOFTWARE) READ ABSTRACT |

Six Solutions for What's Keeping Executives Up at Night by Citrix Online- GoToAssist

October 06, 2011 - (Free Research)
This comprehensive white paper highlights six solutions to the issues support executives face on a daily basis. 
(WHITE PAPER) READ ABSTRACT |

Optimizing PC Performance with Simple Benchmarking Processes by Intel Corporation

November 03, 2008 - (Free Research)
Check out this paper to learn how to enhance PC performance and overall IT efficiency by utilizing Intel's unique new platform performance benchmarking process. 
(WHITE PAPER)

5 Ways To Secure Removable Media: Which Is Best For Your Enterprise? by WinMagic

March 14, 2010 - (Free Research)
This paper reviews the steps some organizations are taking to draft, implement, and enforce risk mitigation policies for removable media, and how technologies available today, and appearing on the horizon, are helping. 
(WHITE PAPER) READ ABSTRACT |

Desktop Virtualization: Overcoming five real-world challenges by Citrix

April 21, 2009 - (Free Research)
Success with server virtualization is leading many firms to explore the next frontier - virtualizing employee desktops. The opportunities are significant, but so are the challenges, both technical and psychological. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Building a Security Toolkit to Protect Against the Latest Web 2.0 Threats by SearchSecurity.com

July 13, 2011 - (Free Research)
This expert e-guide provides an in-depth overview of the latest Web 2.0 security threats and offers technical advice on how to defend against them. 
(EGUIDE) READ ABSTRACT |

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