TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Building a Smarter Operational Response by Bytware, Inc. July 2008 - (Free Research) If your company is aught in a pinch of downsizing and economic instability, this paper will show you how to restore your IT productivity through advanced automation tools. (WHITE PAPER) READ ABSTRACT |

Captaris® RightFax® Servers by Captaris RightFax Servers provide unrivaled reliability, scalability and ease of use for IT staff and desktop users alike.  (HARDWARE PRODUCT)

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT)

Will Your Organization Benefit from Fax Server Software? by Captaris February 2008 - (Free Research) Will your organization benefit from fax server software? Determine your document delivery needs, the benefits of implementing an electronic fax and document delivery solution and the benefits. (WHITE PAPER) READ ABSTRACT |

Dialogue by Exstream Software. Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT)

APPLICATION READY NETWORK GUIDE: ORACLE APPLICATION SERVER 10g by F5 Networks (E-mail this company) April 2008 - (Free Research) Oracle is the world’s leading supplier of software for information management, and the first software company to develop and deploy 100% internet-enabled enterprise software across its entire product line. F5 and Oracle have collaborated on delivering market-leading Application Delivery Networking solutions. (WHITE PAPER) READ ABSTRACT |

Akamai Application Performance Services for the Manufacturing Industry by Akamai Technologies. Akamai Technologies managed services address core weaknesses of the public Internet, using the Akamai platform - 25,000 servers across 69 countries - to detect and avoid problem spots.  (SERVICE)

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT)

Akamai Application Performance Services for the Manufacturing Industry by Akamai Technologies (E-mail this company) Manufacturing web sites serve a dual role. Extranets keep suppliers and dealers productive and also provide media-rich B2C sites with personalized, engaging content and applications for brand-building and self service. To succeed, manufacturers like Audi, Toyota, and Nissan rely on Akamai.  (SERVICE)

Viking Data Entry (VDE) by Viking Software Solutions. VDE transforms your computer into an efficient work station to key-entry data rapidly and accurately, without additional special hardware.  (SOFTWARE PRODUCT)

Orange County Sheriff’s Department Increases Mobile User Productivity by NetMotion Wireless. June 2008 - (Free Research) Mobility XE solved the numerous challenges that OCSD faced in their wireless deployment and provided a secure VPN tunnel for all data transmitted across the wireless networks. (CASE STUDY) READ ABSTRACT |

ADERANT Expert by Aderant ADERANT Expert is the legal industry’s first truly integrated practice management system based on Microsoft .NET technologies, providing law firms with comprehensive functionality for financial management, business intelligence, matter management, and practice automation.  (SOFTWARE PRODUCT)

Captaris Workflow - Business Process Workflow Automation by Captaris Captaris Workflow provides flexible, integrated business process workflow automation for organizations using Microsoft software, enabling productivity, accountability, and compliancy. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless device.  (SOFTWARE PRODUCT)

The IT Guidebook to Evaluating Hosted Exchange Providers by 123Together June 2008 - (Free Research) This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success. (WHITE PAPER) READ ABSTRACT |

Going Mobile: Developing an Application Mobilization Plan for your Business by BlackBerry June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organizations needs to mobilize enterprise applications and systems. (WHITE PAPER) READ ABSTRACT |

Application Performance Brief: Oracle Applications by Blue Coat March 2008 - (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle’s core relational database management system technologies. (WHITE PAPER) READ ABSTRACT |

White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops. (WHITE PAPER) READ ABSTRACT |

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT)

TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc. (E-mail this company) CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity.  (SOFTWARE PRODUCT)

Oracle Database 11g Application Development by Oracle Corporation. June 2008 - (Free Research) Application development organizations have a wide variety of programming languages and technologies to choose from. In this white paper learn how Oracle Database 11g delivers a highly productive and powerful set of application development tools. (WHITE PAPER) READ ABSTRACT |

FirePass SSL VPN Controllers for Secure Remote Access by F5 Networks (E-mail this company) FirePass SSL VPN controllers provide secure access to corporate applications and data using a standard Web browser. FirePass 4100 or 4300 units can be clustered to support large-scale deployments. For high-performance, large-scale clustering, customers can leverage integration with F5's BIG-IP products by offloading SSL termination to BIG-IP.  (HARDWARE PRODUCT)

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company) Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.  (SOFTWARE PRODUCT)

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT)

M1 - ERP Software for the Small to Medium Manufacturer by Bowen & Groves (E-mail this company) M1 by B&G™ is a manufacturing ERP software system specifically designed for small to medium manufacturers including job shops, custom and mixed mode manufacturers and make to order manufacturers. M1 by B&G™ provides total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation.  (SOFTWARE PRODUCT)

Productivity 101: Four Things You Need to Know by Cisco Systems, Inc August 2008 - (Free Research) Highly productive companies invest in a wireless strategy that extends productivity to factory and sales floors, conference rooms, lunch areas, remote offices--anywhere the job needs to get done. (WHITE PAPER) READ ABSTRACT |

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